HR Connect Ltd

• Building and maintaining strong relationships with plumbing and drainage merchants across your territory • Growing existing accounts while delivering exceptional customer service and account management • Providing product knowledge, technical guidance and outstanding customer service • Working closely with the wider team to ensure customers receive the support they need

• Dig into Oracle Financials - payables, receivables, GL, fixed assets, tax - and design solutions that make life easier for our customers • Be the voice of the customer: analyse support cases, replicate issues, own complex escalations through to resolution • Write specs, test scripts and user guides that raise the bar for the whole team • Collaborate with developers and pre-sales to get great product shipped • Help migrate our suite to a new platform - with genuine scope to grow beyond Oracle • Bring a forward-thinking mindset to AI-assisted workflows and modern tooling

• Lead ERP implementation projects from discovery through to go-live and support • Analyse and optimise business processes to improve operational efficiency • Collaborate with clients to understand requirements and recommend tailored ERP solutions • Manage data migration, validation, and system integration activities • Support and troubleshoot functional and technical ERP issues • Deliver training and guidance to end users and stakeholders • Work alongside Account Managers to ensure successful client outcomes • Contribute to ongoing product and process improvement initiatives

• Build strong customer relationships and deliver tailored machinery solutions • Work closely with clients to understand their machinery needs and provide tailored equipment solutions • Manage your own schedule, maintain customer call cycles and records, respond to inquiries, and provide regular sales reporting

• Lead one of New Zealand’s most significant public-sector digital transformation programmes. • Play a pivotal role in delivering IRIS NextGen, a complex, multi-year programme to modernise regulatory systems across regional councils nationwide in the replacement of the legacy IRIS Classic application. • Be responsible for coordinating, leading and supporting multiple, interdependent workstreams spanning: Software design, build and test; Cross‑council implementations over a tightly sequenced, three‑year deployment schedule; Sector alignment around consistent good practice; Stakeholder engagement and governance across councils, vendors and stakeholder groups. • Ensure outcomes are achieved on time and within agreed funding. • Maintain alignment and momentum with councils, clients, product management and governance groups. • Coordinate multiple concurrent council implementations with minimal tolerance for slippage. • Provide clear, timely and professional reporting to senior stakeholders and programme governance groups.

• Implementing and supporting enterprise resource planning systems for businesses operating within the fuels and gas industry • Working with clients to understand their operational requirements in partnership with the Account Manager • Recommending appropriate ERP solutions • Implementing agreed solutions to ensure these systems are effectively integrated into existing workflows • Providing ongoing support of the functional and technical solutions to ensure client gains operational efficiency.

• Building and maintaining customer relationships through regular field visits • Managing customer enquiries, quoting, pricing, and follow-up • Driving sales growth across parts and promoting workshop and field service labour and increasing service contract penetration • Prospecting new and inactive customers and conducting undercarriage inspections • Maintaining CRM records, sales pipeline, and customer fleet data

• Proactively prospecting and generating new business through door-to-door engagement with farmers • Building strong relationships with dairy farm owners and managers • Conducting on-farm discussions to understand energy usage and opportunities • Presenting compelling energy solutions including renewable options such as solar • Managing your sales pipeline and consistently closing new business • Working with internal teams to deliver customised energy solutions for each farm

• Advance your career in a supportive and innovative environment • Be the trusted advisor for clients responding to enquiries, assessing machinery needs, and delivering tailored product solutions • Manage your own schedule, maintain customer records, call cycles, and provide valuable sales reporting • Work in the field with occasional visits to Takanini branch