JOB DESCRIPTION Opportunity for a TX licensed RN, residing in Texas, with experience functioning as a Care Manager working with Complex/Intensive cases assisting with Disease Management. Telephonically you will complete assessments needed for determining the types of services we need to provide and managing their care until they are discharged from your service. The ideal candidate will have experience as a Case Manager within a managed care organization (MCO) like Molina, but we also consider RNs with a strong background in complex cases. Priority will be given to those qualified RNs who reside in El Paso, Hidalgo, Houston, or San Antonio. Hours are Monday – Friday, 8 AM – 5 PM working from home. Solid experience with Microsoft Office Suite is necessary, especially with Outlook, Excel, and Teams as well as being confident in moving between different programs to complete the necessary forms and documentation. Excellent computer skills and attention to detail are very important to multitask between systems and talking with members on the phone while entering accurate contact notes. This is a fast-paced position and productivity is important. Job Summary Provides support for care management/care coordination long-term services and supports specific activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum for members with high-need potential. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties • Completes comprehensive member assessments within regulated timelines, including in-person home visits as required. • Facilitates comprehensive waiver enrollment and disenrollment processes. • Develops and implements care plans, including a waiver service plan in collaboration with members, caregivers, physicians and/or other appropriate health care professionals and member support network to address the member needs and goals. • Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly. • Promotes integration of services for members including behavioral health care and long-term services and supports (LTSS) and home and community resources to enhance continuity of care. • Assesses for medical necessity and authorizes all appropriate waiver services. • Evaluates covered benefits and advises appropriately regarding funding sources. • Facilitates interdisciplinary care team (ICT) meetings for approval or denial of services and informal ICT collaboration. • Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts. • Assesses for barriers to care and provides care coordination and assistance to members to address psycho/social, financial, and medical obstacles concerns. • Identifies critical incidents and develops prevention plans to assure member health and welfare. • May provide consultation, resources and recommendations to peers as needed. • Care manager RNs may be assigned complex member cases and medication regimens. • Care manager RNs may conduct medication reconciliation as needed. • 25-40% estimated local travel may be required (based upon state/contractual requirements). Required Qualifications • At least 2 years experience in health care, including at least 1 year experience in care management, managed care, and/or experience in a medical or behavioral health setting, and at least 1 year of experience working with persons with disabilities, chronic conditions, substance abuse disorders, and long-term services and supports (LTSS), or equivalent combination of relevant education and experience. • Registered Nurse (RN). License must be active and unrestricted in state of practice. • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law. • Ability to operate proactively and demonstrate detail-oriented work. • Demonstrated knowledge of community resources. • Ability to work within a variety of settings and adjust style as needed - working with diverse populations and various personalities and personal situations. • Ability to work independently, with minimal supervision and demonstrate self-motivation. • Responsiveness in all forms of communication, and ability to remain calm in high-pressure situations. • Ability to develop and maintain professional relationships. • Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change. • Excellent problem-solving and critical-thinking skills. • Strong verbal and written communication skills. • Microsoft Office suite/applicable software program(s) proficiency. • In some states, must have at least one year of experience working directly with individuals with substance use disorders. Preferred Qualifications • Certified Case Manager (CCM). • Experience working with populations that receive waiver services. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact. Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul.  As a Case Manager, you’ll help carry this mission forward and make a meaningful impact every day. How Your Role Makes a Difference - Provide culturally and linguistically appropriate Post Release Services (PRS) and comprehensive case management services - Maintain a caseload in compliance with contract terms and agency expectations as defined by the program supervisor - Effectively maintain case capacity and monitor caseload trends - Conduct home visits in accordance with contract requirements, when needed - Conduct reunification processes by performing home study assessments, as needed - Provide resource referrals, community connections, and case management services using a trauma-informed care approach - Conduct assessments tailored to client needs in collaboration with the program supervisor - Assess potential placements for unaccompanied children, including interviews, family outreach in home countries, and home study investigations - Complete and document all required reports, case notes, and contacts in the appropriate database within required timeframes - Provide psychoeducational information, referrals, outreach, advocacy, and support to children and families - Provide family stabilization counseling and assist eligible unaccompanied children in accessing TVAP services - Develop and maintain positive relationships with community partners and resources - Refer and connect families to available resources on an ongoing basis - Assess safety and appropriateness of placements using child welfare principles and best practices - Serve clients throughout the assigned state as needed - Participate in mandatory and ongoing trainings to meet federal, state, and agency requirements - Attend weekly supervision meetings to review case plans and client progress - Participate in peer consultation and case collaboration opportunities - Maintain awareness of community resources and make appropriate referrals - Stay current on all agency, federal, and state regulatory requirements related to social services - Essential job responsibilities may vary based on program or department needs - May be required or asked to participate in a Bethany-sponsored event - Complete other duties as assigned What Will Make You Successful - Bachelor’s degree in Human Services, Social Work, or related field from an accredited college with at least two (2) years of case management experience in child and family services, or at least three (3) years of case management experience in child and family services, family preservation, kinship care, or refugee and immigration fields in lieu of education - Bilingual English and Spanish - Demonstrated ability to serve diverse client populations, including refugees and other minority families - Mature judgment and cultural sensitivity to the unique history and needs of refugees - Knowledge of state, community, and agency resources for victims of abuse - Excellent verbal and written communication skills - Demonstrated clinical, therapeutic, and crisis intervention skills - Ability to work independently and maintain a high level of confidentiality - Adheres to all agency and departmental safety procedures, including reporting unsafe practices, equipment, or environments and taking appropriate corrective action - Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization - Computer skills sufficient to perform essential functions, including knowledge of Microsoft Office Suite - Must be 21 years old with a valid driver’s license and at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany - Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage - Must pass a criminal history screen, including state and local child protection agency registries - Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity We Invest in You - Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul - Access to training, professional development, and career growth opportunities  - Comprehensive health insurance (medical, dental, and vision) - 403(b) retirement plan with employer match eligibility - Generous time off (11 paid holidays, PTO YourWay, paid parental leave, separate sick and paid absence banks) - Access to education reimbursement for those that qualify - Comprehensive employee assistance and wellness program - Employer paid long-term disability and group term life insurance  #LI-LV1 #LI-REMOTE

• Lead the development of high-quality, scalable training materials for educators • Create engaging training resources including videos, overviews, and implementation guides • Build a scalable library of training resources to support growth across partners • Identify opportunities to streamline onboarding and reduce support burden • Apply best practices in instructional design to support adult learners • Collaborate with Partner Success and Product teams to improve training materials based on customer needs • Serve as a resource for customers during implementation and throughout the customer journey

• End-to-end responsibility for platform operations (Run) • Build and coordinate the community of service owners • Establish and review incident, problem, change, and release management • Ensure service quality and stability • Escalation management and stakeholder communication • Continuous service optimization