• Take handoff of new client relationships from the sales team after the initial deal closes • Become the client’s primary point of contact and build deep, trust-based relationships with senior stakeholders (CHROs, Chief AI Officers, CLOs, VPs of L&D) • Work with clients to understand their organizational challenges and translate them into well-scoped Correlation One engagements • Coordinate with internal teams to ensure successful delivery of pilot programs and ongoing engagements • Structure follow-on proposals and commercials using existing C1 frameworks, adapting them to each client’s specific context • Identify and pursue expansion opportunities within accounts — surfacing adjacent problems, shaping the next engagement, and growing client spend over time • Serve as the voice of the client internally, ensuring our solutions and delivery stay tightly aligned with what the client actually needs

• Take handoff of new client relationships from the sales team after the initial deal closes • Become the client’s primary point of contact and build deep, trust-based relationships with senior stakeholders (CHROs, Chief AI Officers, CLOs, VPs of L&D) • Work with clients to understand their organizational challenges and translate them into well-scoped Correlation One engagements • Coordinate with internal teams to ensure successful delivery of pilot programs and ongoing engagements • Structure follow-on proposals and commercials using existing C1 frameworks, adapting them to each client’s specific context • Identify and pursue expansion opportunities within accounts — surfacing adjacent problems, shaping the next engagement, and growing client spend over time • Serve as the voice of the client internally, ensuring our solutions and delivery stay tightly aligned with what the client actually needs

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation. We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do. Job Description What is the purpose of this Role? As a Partner Growth Manager, you’ll be at the heart of our growth strategy in the DACH region: you’ll develop strategic partnerships, elevate existing ones to the next level, and bring new merchants to Elavon Ready. Together with our partners, you’ll design successful go-to-market strategies and turn ideas into real growth stories. Which jobs(s) does this Role report to? Head of Field Sales and CRD Which jobs(s) and the number of staff reporting to this Role? Direct line reporting: - 1 Accountabilities for your role - what are you expected to do? Your mission as Partner Growth Manager: - You’re the growth engine – You’ll strengthen existing partnerships and build new strategic alliances that accelerate our growth. - You’re deeply involved – As a strategic sparring partner, you’ll dive into our partners’ business models and create solutions with real added value. - You orchestrate success – You’ll bring together internal teams from Sales, Marketing, and Product to provide the best possible support for our partners. - You deliver impact – You’ll own revenue growth through partner deals, actively manage the pipeline from lead generation to closing, and continuously increase our Monthly Recurring Revenue (MRR). - You optimize continuously – Through regular performance reviews, you’ll refine collaboration and dynamically adjust strategies. - You create experiences – From co-marketing initiatives to partner events, you’ll generate excitement and visibility around our partnerships. What awaits you: - A strong growth program for your development and career goals. - Real advancement opportunities in a company that creates new roles every day. - A team big enough for real perspectives but lean enough for your impact to be felt. Competencies for your Role - how are you expected to behave? 1. Collaboration Develops good working relationships with others; recognizes and values differences; encourages an inclusive collaborative environment and open dialogue; puts team’s goals ahead of personal agendas; shares information openly and transparently; openly supports team members and their efforts. 2. Customer Centricity Build strong customer relationships and deliver customer-centric solutions. Give customer requests immediate attention; connect with others to ensure the best possible outcome for customers. Forecast subtle changes in customer priorities and expectations; regularly adjust approach to meet customer needs. Maintain open channels of communication with customers; ensure that problems have been resolved to customers’ full satisfaction. 3. Drive for Results Pursues goals with energy and perseverance; rarely gives up before succeeding; works to overcome barriers and challenges in order to produce desired results; can be counted on to achieve or surpass goals; consistently a top performer among peer group. 4. Talent Development & Engagement Provides others with a clear direction; Sets appropriate standards of behaviour; Delegates work appropriately and fairly; Motivates and empowers others; Provides staff with development opportunities and coaching; Recruits staff of a high calibre. 5. Risk Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy. 6. Ethics and Trust Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity. Conducts him or herself honestly and ethically; adheres to a core set of values and standards appropriate to the situation and acts; accordingly, is consistent in own words and actions; inspires trust and respect by dealing openly with people; keeps confidences and admits mistakes. Technical Competencies for your Role - what are you expected to know? - Salesforce, POS and Payment Technology Qualifications Required to perform your Role? - Passion for partner management and true business development – you want to grow together. - At least 2 years of experience in Partnerships, Sales, or B2B (SaaS background? Even better!). - Entrepreneurial mindset and strategic vision to identify and seize opportunities. - Negotiation skills and a knack for building strong, sustainable relationships. - Fluent in German and English. - Ownership mentality: you want to shape, decide, and make a real impact. - Motivation to thrive in a dynamic environment where new opportunities arise every day. Control Function Disclosure This role has been identified as Controlled Function (“CF 4”) under the CBI Regulations. Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the requirements of: a) the CBI’s Fitness and Probity Regime and the Conduct Standards (as applicable to the role). Applicants (and upon joining the Company, employees) agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the aforementioned requirements (as applicable to the role) and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose. It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with U.S. Bank’s “Code of Ethics”. Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position. Location expectations This role is designated as home-based remote. Accessibility We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support. Total Rewards U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value. We offer a market-competitive compensation package that includes: - Clearly defined salary ranges aligned with industry benchmarks and internal equity standards. - Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance. - Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness). - Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria. - Employee recognition programs that celebrate achievements and milestones for all. We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application. We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon. Closing Date Posting may be closed earlier due to high volume of applicants. We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.

CTM II - Sr CTM assigned to client LAtam (USA scope) Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health - We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. - We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. - We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong. Job Responsibilities - Responsible for site management oversight, clinical monitoring and central monitoring deliverables with a focus on patient safety, protocol/GCP/regulatory compliance and data integrity. - Oversees site interactions post activation through site closeout. This may include patient recruitment, investigator payments or other related activities. - May be responsible for identification of critical data and process, protocol execution risks and risk mitigations related to completion of the Risk Assessment and Categorization Tool (RACT). - Reviews the study scope of work, budget and protocol content and ensures the clinical project team (CRAs/Central Monitors) is aware of the contractual obligations and parameters. - Uses prior clinical experience, operational data, metrics and reports to identify risks to clinical trial management deliverables. - Escalates to the project manager any risks to clinical trial management deliverables (timeline, quality and budget) and any activities and requests which are out of contracted scope. - Employs strategic thinking and problem-solving skills to propose and implement risk mitigations. - Participates and presents in key meetings such as Kick Off Meeting. - Serves as an escalation point for communications with investigator site staff and may be required to interact on the phone or in person with principal investigators or other site staff members. This may include accompanying CRA team members to sites for observation or conflict resolution. - Collaborates with other functional leaders such as Study Start Up, Patient Recruitment and Data Management to coordinate delivery handoffs and meet expected study milestones such as site activation targets, enrollment targets and database lock timelines. Reviews and provides feedback on other functional plans (e.g. Data Management Plan, Communication Plan) as they relate to the clinical trial management activities. - Responsible for development and ongoing maintenance of clinical study tools and templates, including the Clinical Monitoring Plan. Ensures CTMS, dashboards and other systems are set up and available for use by the clinical team, including overseeing user acceptance testing (UAT) as needed. Ensures access and audit trail reviews are conducted as required. - Coordinates initial and ongoing training to the study team regarding protocol specificities, Case Report Form (CRF) completion, dashboards, Sponsor Standard Operating Procedures (SOPs), clinical plans and guidelines, data plans and timelines for the study. - Oversees resourcing allocations for CRAs and Central Monitors, site assignments and study team members' conduct, and identifies risks to delivery or quality. - Ensures quality of the clinical monitoring, central monitoring and site management deliverables within a project and maintain proper visibility of its progress by the use of approved systems and / or tracking tools. - Reviews the project oversight dashboards and other clinical trial systems (e.g. Clinical Trial Management System (CTMS), Electronic Data Capture (EDC), eDiary, Electronic Patient Reported Outcomes (ePROs),Trial Master File (TMF), IVRS/IWRS, Central Monitoring dashboards), to oversee site and patient activities, study team conduct and to ensure the data has been updated to reflect timely execution of all operational aspects (required visits/calls, duration, and frequency) according to plan. - Understands the monitoring strategy required for the study and, where required, participates in the development of the study risk assessment plan. Is accountable for their assigned clinical team members' understanding, ongoing compliance and delivery according to the stated monitoring strategy, CMP/SMP, and risk plans. - Reviews the content and quality of site and central monitoring documentation (site monitoring calls, site visit reports, site letters, central monitoring reports and pertinent correspondence), to ensure they represent site management activities and conduct and that they appropriately convey any risks to protocol/GCP compliance, trial conduct, patient safety or data integrity. Document requested revisions and approvals in CTMS. Ensures these deliverables are provided according to company and/or sponsor specifications, including delivery deadlines. - Interacts with the client and other functional departments related to clinical monitoring, central monitoring and site management activities and deliverables. Provides status updates on the clinical deliverables and risks to clients, project management and leadership as per departmental or study agreements. Provides solutions for obstacles in protocol execution and site management. - Demonstrates understanding of other functions' roles in achieving compliance and delivery according to protocol, SOPs, ICH GCP and country regulations. This may include data management, study start up, patient recruitment, medical monitoring, pharmacovigilance and Quality Assurance (QA). Supports Inspection Readiness for clinical trial management scope. - Oversees CRAs and Central Monitors assigned to the study and routinely assesses study-specific process and training compliance, CMP compliance, and identifies emerging risks. May develop and support execution of corrective action plans at site and study level. Supports and completes activities to achieve data cut and lock deadlines. - Provides feedback to line managers on staff performance including strengths as well as areas for development. May be assigned to larger,more complex trials. Qualifications: - Bachelor’s degree or RN in a related field or equivalent combination of education, training and experience - Demonstrated ability to lead and align teams in the achievement of project milestones - Demonstrated capability of working in an international environment. - Demonstrated expertise in site management and monitoring (clinical or central) - Preferred experience with risk-based monitoring - Demonstrates understanding of clinical trial management financial principles and budget management - Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements - Must demonstrate good computer skills - Good communication, presentation and interpersonal skills among project team and with sites - Strong conflict resolution skills - Demonstrated ability to apply problem solving techniques to resolve complex issues, and apply a risk management approach to identifying and mitigating potential threats to the successful conduct of a clinical research project. - Demonstrates critical thinking to determine the cause and appropriate solution in the identification of issues - Moderate travel may be required, approximately 20% We are always excited to connect with great talent. This posting is intended for a [possible] upcoming opportunity rather than a live role. By expressing your interest, you'll be added to our talent pipeline and considered should this role become available. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.