Lincoln Electric is a high-performance industrial machinery and technology leader who helps customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric’s innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to help customers build better and achieve resilience in their operations. Headquartered in Cleveland, Ohio, Lincoln Electric is the essential ‘Linc’ that keeps the economy running. The Company operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries. For more information about Lincoln Electric and its products and services, visit the Company’s website at https://www.lincolnelectric.com. Location: Remote - Pennsylvania Pay Range: ($26.50 - $41.25/hr) Target Bonus: 5% Quarterly Req ID: 28972 ​ ​ Summary Responsible for providing field service and support including troubleshooting, repair, installation, maintenance, and training on various types of industrial automation equipment. Service & support activities will be performed both on-site at a customer’s facility or in-house at a company owned location. This position is up to 100% travel within the region. Responsibilities - Provide technical support, solve problems, testing, training, installs and maintenance. - Deliver a consistent, positive, and exceptional customer service experience. - Work environment may be individually focused or working with a team. - Industrial troubleshooting in electrical, mechanical, PLC, HMI, robot programming, networks, and Fieldbus. - Take initiative to meet challenging project timelines and budgets. - Ability to travel as required (install, start-up, or field support) to successfully complete projects. - Ability to support all aspects of equipment install (Rigging, alignment, wiring, startup, etc.) - Complete all work related documentation on time. - Identify potential future opportunities with the customer while onsite. - Assist in any other activities that help to support ongoing strategies. Background Experience - Machine Programming (PLC/HMI) experience preferred - Safety System, Network, and Fieldbus Programming and Trouble Shooting experience preferred. - Experience in robotic processes preferred. - Hydraulic/Pneumatic/Lubrication system troubleshooting experience preferred. - Experience with in-field installation and start-up of intermediate to advanced level manufacturing equipment. - Knowledge of system preventative maintenance on intermediate to advanced level manufacturing equipment. - Ability to read and interpret electrical and mechanical prints. - Robot Programming experience – Fanuc and ABB preferred. - Basic knowledge of one of the following robotic processes: GMAW or Plasma cutting - Successfully complete start up and debug on basic to intermediate level system. - Intermediate electrical troubleshooting skills - Record of positive customer feedback. Education / Training / Experience - Minimum requirement: High school diploma or GED (technical or vocational school preferred) - Preferred: Associates degree focused in electrical, mechanical, mechatronics, or robotics - 4 or more years electrical troubleshooting experience preferred - Minimum five years of field service experience. Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.

Lincoln Electric is a high-performance industrial machinery and technology leader who helps customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric’s innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to help customers build better and achieve resilience in their operations. Headquartered in Cleveland, Ohio, Lincoln Electric is the essential ‘Linc’ that keeps the economy running. The Company operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries. For more information about Lincoln Electric and its products and services, visit the Company’s website at https://www.lincolnelectric.com. Location: Remote - Illinois Pay Range: ($26.50 - $41.25) Target Bonus: 5% quarterly Req ID: 28970 ​ ​ Summary Responsible for providing field service and support including troubleshooting, repair, installation, maintenance, and training on various types of industrial automation equipment. Service & support activities will be performed both on-site at a customer’s facility or in-house at a company owned location. This position is up to 100% travel within the region. Responsibilities - Provide technical support, solve problems, testing, training, installs and maintenance. - Deliver a consistent, positive, and exceptional customer service experience. - Work environment may be individually focused or working with a team. - Industrial troubleshooting in electrical, mechanical, PLC, HMI, robot programming, networks, and Fieldbus. - Take initiative to meet challenging project timelines and budgets. - Ability to travel as required (install, start-up, or field support) to successfully complete projects. - Ability to support all aspects of equipment install (Rigging, alignment, wiring, startup, etc.) - Complete all work related documentation on time. - Identify potential future opportunities with the customer while onsite. - Assist in any other activities that help to support ongoing strategies. Background Experience - Machine Programming (PLC/HMI) experience preferred - Safety System, Network, and Fieldbus Programming and Trouble Shooting experience preferred. - Experience in robotic processes preferred. - Hydraulic/Pneumatic/Lubrication system troubleshooting experience preferred. - Experience with in-field installation and start-up of intermediate to advanced level manufacturing equipment. - Knowledge of system preventative maintenance on intermediate to advanced level manufacturing equipment. - Ability to read and interpret electrical and mechanical prints. - Robot Programming experience – Fanuc and ABB preferred. - Basic knowledge of one of the following robotic processes: GMAW or Plasma cutting - Successfully complete start up and debug on basic to intermediate level system. - Intermediate electrical troubleshooting skills - Record of positive customer feedback. Education / Training / Experience - Minimum requirement: High school diploma or GED (technical or vocational school preferred) - Preferred: Associates degree focused in electrical, mechanical, mechatronics, or robotics - 4 or more years electrical troubleshooting experience preferred - Minimum five years of field service experience Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.

• Provide support to customers and deliver services offered by Entrust • Perform preventative and emergency maintenance on equipment • Diagnose and understand equipment problems • Work with autonomy to resolve issues • Utilize Oracle or equivalent ERP platform for inventory and customer support • Drive to customer sites for service • Interact with customer operations staff, maintain customer relations • Participate in personal development and quality initiatives

JOB OVERVIEW: This position is responsible for providing repair service of equipment in the practitioner’s office under the direction of a Lead Technician or Project Coordinator. Work closely with experienced technicians and supervisor to develop and improve customer service skills, use provided support tools, learn effective troubleshooting techniques, and increase product knowledge. Drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability. KEY RESPONSIBILITIES: - Provides repair services to customers in a courteous and professional manner. May also provide basic installation services to customers on an as needed basis. - Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services. - Complete all on site installation, repair maintenance and test tasks under supervision of a Lead Technician or Project Coordinator. - Follow proper troubleshooting steps to diagnose errors on technical problems and determine proper solutions. - Comprehends customer requirements and make appropriate recommendations to optimize the customer experience. - Maintains and manages proper levels of inventory in van. - Produces timely and detailed service reports. - Attends all required training, which includes but is not limited to Henry Schein Dental Career Development training and specific manufacturer technical training. - Complies with all OSHA regulations as outlined in the OSHA manual and training. Maintains and utilizes personal protective equipment when needed. - Communicates in a timely manner to all Team Members and HUB dispatchers, keeping all informed of progress of assignments. - Completes all work orders in a timely manner. The work order should be reviewed with the customer or a responsible staff member prior to departure. This review should include the time in the office, work performed, parts replaced, and parts to be ordered. All work orders should be closed daily and submitted for billing. - Submits all job related paperwork within the required timeframes. This includes but is not limited to FDA Forms, expense reports, and any other required paperwork. - Complies with all terms of the Fleet Management Policy including maintenance and accident management policies. - Participates in special projects and performs other duties as required. WORK EXPERIENCE: Typically, 2 or more years of field service experience with demonstrated proficiency, basic mechanical background and customer service background. PREFERRED EDUCATION: Typically High School education, vocational training and/or on-the-job training. Associates degree or Technical School Certification is preferred. GENERAL SKILLS & COMPETENCIES: - Basic troubleshooting skills - Independent self-starter - Basic computer skills - Interpersonal / communication skills - Professionalism - Accuracy and detail-orientation SPECIFIC KNOWLEDGE & SKILLS: - Working knowledge of hydraulics, mechanical and electrical systems TRAVEL / PHYSICAL DEMANDS: The Equipment Service Technician (EST) position will require the delivery, installation and repair of Equipment involving Henry Schein customers. Technicians will be expected to maneuver large equipment as needed. The physical nature of the position, at times, may require substantial and/or repetitive bending, stopping, lifting and climbing of ladders. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers Fraud Alert Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment. Please be advised that Henry Schein's official U.S. website is www.henryschein.com. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal. No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.