Work Location Type: Remote Imperial Supplies, a Grainger Company, is a national distributor of quality maintenance products. Serving the fleet maintenance industry since 1958, Imperial has formed lasting relationships with customers by tailoring our services to meet their changing needs. Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry. Do you enjoy traveling, working independently, and enhancing the customer experience? We are growing and looking to add a Field Service Technician to our team! What is Imperial? Imperial Supplies, a Grainger company, is a national distributor of quality maintenance products. Serving the fleet maintenance industry since 1958, Imperial has formed lasting relationships with customers by tailoring our services to meet their changing needs. Imperial offers: - Health, dental, and vision available to you on day 1 of employment - Excellent work-life balance, 18 days paid time off plus 7 paid holidays - 6% company contribution to 401K with immediate investing - You earn them you keep them- Hotel, flights, and Car rental rewards! - Growth and development opportunities! This position is hourly, and the anticipated base pay range is $16.83 to $28.03 an hour. The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills. The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. Imperial Supplies reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law. The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills. The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. Imperial Supplies reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law. Field Service Representatives travel to customers’ maintenance/shop facilities to perform shop set-ups. Duties include: - Assembling and installing steel bins - Cleaning, organizing, identifying, and labeling Imperial’s products - Training the customer on proper use of equipment Learn more about our Field Service Representatives! https://www.youtube.com/watch?v=C-1_gIR1opc Position Description: No experience needed! Up to 90% Overnight travel may be required during scheduled work times. Physical requirements include standing majority of time, ability to lift 75 lbs., carry 50 lbs., and push/pull 100 lbs. Manual dexterity including stooping, kneeling, crouching, crawling, reaching, and handling small parts required. High school diploma / GED equivalent Valid driver’s license We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

Job DetailsLevel: ExperiencedJob Location: Remote-US-TX - N/A, TX 00000Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $79,621.00 - $180,000.00 SalaryField Service Engineer II - Midwest Regional The Field Service Engineer II position at HighRes Biosolutions is the primary role responsible for installation, maintenance, troubleshooting, and repair of systems and devices at customer sites. This position specializes in the hardware aspect of our products, coordinating with the Automation Support Engineer role (which focuses on software and configuration) for comprehensive support of the products. RESPONSIBILITIES Troubleshoot, repair, and maintain the full range of HighRes devices, systems, and automation platforms. Deploy and calibrate robotic systems at customer sites. Provide rapid response to customer support requests; initiate troubleshooting and triage of customer-reported product issues. Complete accurate and timely documentation of support case issues, activities, and resolution. Collaborate with HighRes Automation Support Engineers and operations teams to deploy device updates, system upgrades, and relocations at customer sites. Train customers on the routine operation of devices and perform basic Cellario software training. Develop customer relationships through proactive and collaborative communication to ensure customer engagement, customer referrals, and overall customer success with our products in the assigned territory. Regularly author service documentation and contribute knowledge base articles for technical support, servicing & troubleshooting techniques. Mentor and train junior-level FSE’s and contribute to overall professionalism and service delivery excellence of HighRes Customer Service. Complete ongoing internal/external technical and professional training and development for continuous improvement and further expansion of service skills and delivery. Occasional coordination with laboratory instrumentation and robot third-party device manufacturers to achieve tier-2 and tier-3 issue resolution. Manage and maintain field service spares and a service inventory accurately. KEY SKILLS Has completed and is skilled in all aspects of Field Service Engineer training program, including foundational training modules, related hands-on courses, and exercises. Works independently to solve technical issues on HighRes products and demonstrates clear application of training and competency in problem-solving. Works proactively with support and cross-functional groups to achieve timely and customer-focused issue resolution. Collaborates with senior Customer Service team members and Customer Service management to escalate and report product and service quality issues. Strong written and oral skills in communication of technical and non-technical information to customers and colleagues at multiple organizational levels. Organized and self-managed in scheduling, achievement of tasks and objectives, and completion of all aspects of service call handling and documentation. Demonstrates strong customer service skills with the ability to communicate sensitive information to customers and to address interpersonal conflict appropriately and with a professional demeanor. QUALIFICATIONS A bachelor’s degree in electromechanical/life science/engineering or certification with equivalent experience in lieu of a degree is required. Typically, a minimum of 2 years of direct experience in a field service or customer-facing support role, with a preference for experience in laboratory or industrial automation products, robotics, or laboratory instrumentation field service. In-house automation support/engineering experience will also qualify. HVAC/cooling/environmental experience, as well as control software/firmware, computer communications (TCP/IP, RS232), and object-oriented programming experience are advantages, but not required. Knowledge of Computer communications (TCP/IP, RS232). Ability to travel weekly to customer sites, with overnight domestic travel (40-55% in senior, 60 -80% in level II role) and potential, occasional international travel required. Valid driver’s license.

Summary National Power is accepting applications to fill a Generator Service Technician opening in our Suwanee, GA market. Under the general direction of and reporting to the Telecom Service Manager, the Generator Service Technician is responsible for the maintenance and repair of generator sets and other electrical equipment. Essential Duties and Responsibilities Core duties and responsibilities include the following. Other duties may be assigned. - Perform various types and levels of maintenance and repair on generators and parallel systems ranging from 5-5000kw. Troubleshooting and repair of Automatic Transfer Switches, to include bypass isolation, and closed transition types as well. Repairs will include performing preventative maintenance service (oil and filters), troubleshooting AC and DC circuits, removing and replacing any and all components as necessary, performing warranty work per manufacturer’s guidelines, performing start-up/commissioning on new generators and generator systems. - Perform diesel or gaseous engine troubleshooting and repair to include but not limited to ignition components, injection systems, valve adjustments etc. - Perform load bank testing on generator(s) to ensure units are in the proper operating conditions and meet applicable code requirements. - Assist other technicians with large multi-person jobs or troubleshooting complicated issues. Education and Experience - HS Diploma required; Associate degree in an electrical/mechanical related field preferred. - Current Generac Power Systems certification preferred. - US Air Force Electrical Power Production Specialist, US Navy Electrician’s Mate, or Generator and/or UPS field service technician preferred. Skills and Other Qualifications - Must have excellent communication skills and be able to give verbal/written reports of job status, repair recommendations, equipment/supplies needed. - Must be able to account for time spent on jobs and travel. - Must have an excellent driving record and have a valid driver’s license. The job WILL require driving long distances to job sites, and overnight stays in hotels 1-3 nights (but not limited to) a week may also be required. Company would cover costs of hotels and provides a meal allowance per company guidelines. - Must have good computer skills and be comfortable with Microsoft software to include Internet Explorer, Word, Excel, and Adobe (PDF’s). - The technician would work from home and would ensure proper vehicle maintenance is performed, required parts inventory is maintained, ensure security of Company property to include cell phone, laptop computer, specialty tools and any other item assigned. - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. - Good problem-solving during emergency situations or situations with limited resources. - Training will be provided. The employee may be required to attend training courses in Milwaukee, Wisconsin in addition to other training as needed and required. - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality and safety. Work Conditions: - The technician may be required to work in various weather conditions (heat, rain, snow, high humidity, etc.) - Frequently work near moving mechanical parts. Physical Demands: - Lifting and carrying heavy objects, up to 75lbs, will be required. - Ascending or descending ladders, scaffolding, stairs, ramps and the like using feet/legs and/or hands/arms. - Seizing, holding, grasping, turning, or otherwise working with hand(s). - Entering text or data into a computer or other machine by means of a keyboard. - Pushing/pulling may involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides. - Moving about on hands and knees or hands and feet to enter restricted spaces. - Use of one or both feet or legs to move controls on machinery or equipment. Controls include, but are not limited to pedals, buttons, levers, and cranks. - Clarity of vision (i.e., working with small objects or reading small print), including use of computers. - Sitting for long periods of time may be required. - Sometimes moving about on hands and knees or hands and feet to enter confined spaces. Compensation - Competitive pay depending on previous experience and current certifications. Overtime is also a factor and is paid at 1.5 X base. We are a performance-based company and pay will ultimately reflect the employee’s productivity and overall performance. - Three weeks of paid vacation after 90 days (first year is pro-rated based on start date) - Up to 9 paid company holidays - Paid sick time - Company-paid Life Insurance ($75,000) - Company-paid Short-term and Long-term Disability Insurance - Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company. - 401(k) retirement savings plan with company matching - Health Savings Account (HSA) - Flexible Spending Accounts (FSA) - Company-provided laptop, phone, and other equipment as needed Additional Info: - Criminal background check and pre-employment drug screen are required. - Must be able to pass a Department of Transportation physical examination. - This is a remote position and will require the employee to work from home. Equal Opportunity Employer: National Power, LLC is an Equal Opportunity Employer and VEVRAA federal contractor. National Power affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identity or any other status protected under local, state or federal laws.

Summary National Power is accepting applications to fill a Generator Service Technician opening in our Chatsworth, GA market. Under the general direction of and reporting to the CISV Service Manager, the Generator Service Technician is responsible for maintenance and repair of generator sets and other electrical equipment. Essential Duties and Responsibilities Core duties and responsibilities include the following. Other duties may be assigned. - Perform various types and levels of maintenance and repair on generators and parallel systems ranging from 5-5000kw. Troubleshooting and repair of Automatic Transfer Switches, to include bypass isolation, and closed transition types as well. Repairs will include performing preventative maintenance service (oil and filters), troubleshooting AC and DC circuits, removing and replacing any and all components as necessary, performing warranty work per manufacturer’s guidelines, performing start-up/commissioning on new generators and generator systems. - Perform diesel or gaseous engine troubleshooting and repair to include but not limited to ignition components, injection systems, valve adjustments etc. - Perform load bank testing on generator(s) to ensure units are in the proper operating conditions and meet applicable code requirements. - Assist other technicians with large multi-person jobs, or troubleshooting complicated issues. Education and Experience - HS Diploma required; Associate degree in an electrical/mechanical related field preferred. - Current Generac Power Systems certification preferred - US Air Force Electrical Power Production Specialist, US Navy Electrician’s Mate, or Generator and/or UPS field service technician preferred Skills and Other Qualifications - Must have excellent communication skills and be able to give verbal/written reports of job status, repair recommendations, equipment/supplies needed. - Must be able to account for time spent on jobs and travel. - Must have an excellent driving record and have a valid driver’s license. The job WILL require driving long distances to job sites, and overnight stays in hotels 1-3 nights (but not limited to) a week may also be required. Company would cover costs of hotels and provides a meal allowance per company guidelines. - Must have good computer skills and be comfortable with Microsoft software to include Internet Explorer, Word, Excel, and Adobe (PDF’s). - The technician would work from home and would ensure proper vehicle maintenance is performed, required parts inventory is maintained, ensure security of Company property to include cell phone, laptop computer, specialty tools and any other item assigned. - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. - Good problem-solving during emergency situations or situations with limited resources. - Training will be provided. The employee may be required to attend training courses in Milwaukee, Wisconsin in addition to other training as needed and required. - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality and safety. Work Conditions: - The technician may be required to work in various weather conditions (heat, rain, snow, high humidity, etc.) - Frequently work near moving mechanical parts. Physical Demands: - Lifting and carrying heavy objects, up to 75lbs, will be required. - Ascending or descending ladders, scaffolding, stairs, ramps and the like using feet/legs and/or hands/arms. - Seizing, holding, grasping, turning, or otherwise working with hand(s). - Entering text or data into a computer or other machine by means of a keyboard. - Pushing/pulling may involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides. - Moving about on hands and knees or hands and feet to enter restricted spaces. - Use of one or both feet or legs to move controls on machinery or equipment. Controls include, but are not limited to pedals, buttons, levers, and cranks. - Clarity of vision (i.e., working with small objects or reading small print), including use of computers. - Sitting for long periods of time may be required. - Sometimes moving about on hands and knees or hands and feet to enter confined spaces. Compensation & Benefits - Competitive pay depending on previous experience and current certifications. Overtime is also a factor and is paid at 1.5 X base. We are a performance based company and pay will ultimately reflect the employee’s productivity and overall performance. - Three weeks of paid vacation after 90 days (first year is pro-rated based on start date) - Up to 9 paid company holidays - Paid sick time - Company-paid Life Insurance ($75,000) - Company-paid Short-term and Long-term Disability Insurance - Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company. - 401(k) retirement savings plan with company matching - Health Savings Account (HSA) - Flexible Spending Accounts (FSA) Additional Info: - Criminal background check and pre-employment drug screen are required. - Must be able to pass a Department of Transportation physical examination. - This is a remote position and will require the employee to work from home. Equal Opportunity Employer: National Power, LLC is an Equal Opportunity Employer and VEVRAA federal contractor. National Power affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identity or any other status protected under local, state or federal laws.