About Taskrabbit:Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! About The Role You will be joining a remote team of 20+ advocates in Poland that are in charge of improving conversions and reducing cancellations within our 6 European markets (UK, Germany, France, Spain, Portugal and Italy). You will monitor booking funnels to identify 'stuck' tasks and intervene when our algorithm needs a human touch - using email, internal tools, and phone calls to ensure the jobs get done. You will act as a Task Support Coordinator, navigating complex, nuanced conversations with our German clients and Taskers to save cancellations and drive revenue. Based in Poland, this is a remote first position reporting to the Operations Team Lead. We aim to live our values in every interaction and are looking for colleagues who care deeply about making everyday lives easier for our community. Join us in creating a better everyday life for everyday people! Responsibilities - Understand the business requirement for each programme that you are working on and be able to put in action the SOPs of each one that you are assigned to work on. - Diligently take notes while performing your core duties and make suggestions to your team leader of how things can be improved. - Efficiently address & solve user issues primarily via live channels while maintaining & exceeding KPIs aimed at customer satisfaction, productivity, and accuracy. - Efficiently manage time to make relevant phone calls while maintaining quality interactions. - Build connection and trust with your stakeholders, going above and beyond to provide an exceptional experience, with the aim to resolve their queries in an appropriate manner first time. - Be organized, accountable and responsible - using your resources to keep informed of all SOPs and programme changes as they occur. Skills/experience - We're looking for candidates with great people skills! - Minimum 6 months of customer service experience, contact center experience or similar. - Excellent customer service skills: You must exhibit empathy, courtesy, kindness, efficiency, confidence and helpfulness. - Displays excellent time management and takes pride in a job well done. - Excellent typing skills and adaptable in navigating online tools and systems. - We’re growing! Adaptability and a love for change and improvement in a fast-paced environment. - Excellent written & verbal communication skills: have a strong command of grammar and spelling. - Excellent Communication Skills: Ability to articulate persuasively over the phone to engage potential customers. - Strong critical thinker and adept at problem-solving. - Interpersonal skills: Remains open to others' ideas and exhibits willingness to try new things. - Resilience and Persistence: Willingness to face rejection and persistently pursue leads. - Prior experience in sales over the phone, preferably in cold calling. - Ability to take ownership and solve problems - Available full-time (40 hours / week). - Fluency in English & German - Eligible to work in Poland, we will not support relocation for this position. Compensation & Benefits: At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + benefits + perks. The annual gross pay for this position is 92,000 PLN. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. You’ll love working here because: - Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection. - The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with! - The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. - The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. Taskrabbit’s commitment to Diversity and Inclusion:An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

Role Description Join our amazing company and start your career in Self-Storage today! The Customer Experience Representative (CXR) is a Full-Time position that will report directly to the Contact Center Manager. This individual will play an integral role in executing the overall growth and customer service strategy of Trojan Storage. This position will be the front line for new customers rentals as well as handling a variety of customer issues utilizing phone, SMS, chat, and email. The CXR must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping customers and driving satisfaction. Your Responsibilities - Customer Experience: - Delight customers through multichannel communications including phone, email, chat, and video. - Become proficient in self-storage operations delivering empathetic communications to all our customers practicing First Contact Resolution (FCR). - Handle and mitigate customer complaints with effective communication and proper documentation. - Sales: - Achieve sales metrics on new rentals, leads, and conversion rates through inbound communications. - Cross sell other products and services to meet the needs of our valued customers. - Collections: - Take payments and assist customers with all delinquency needs ensuring proper documentation and compliance. - Efficiency: - Drive performance through keeping efficiency ratios at standards. - This includes managing average handle times, response times, and calls handled per day. - Teamwork: - Foster positive relationships with team members and leadership collaborating effectively on initiatives, meetings, and daily interactions. - Punctuality & Attendance: - Adhere to all schedules and meetings on time with no disruption to the contact center environment. - Be a reliable team member to support operational efficiency and team cohesion. - Interpersonal Skills: - Communicate effectively with all internal stakeholders such as site personnel, District Managers, and within the contact center. Qualifications - High School Degree or equivalent. - 1 Year of experience in a contact center environment or customer-support role. - Phone sales experience preferred. - Bilingual (Spanish) required. - Proficiency in chat communication a plus. - Ability to multi-task and manage time effectively. - Excellent written and verbal communication skills. - Experience in conflict resolution and customer sales. Benefits - Remote Work Opportunities - Medical, Dental, Vision, & Life Insurance - 401k Matching Program - Vacation Time - Sick Time - Monthly Bonuses - Annual Bonuses - Holiday Pay - Referral Program - Discounted Storage - Education Assistance Program - Employee Assistance Program - Employee Discount Store - Work/Life Balance - Growth Opportunities - Mileage Reimbursement - And Much More…

• Transaction coding, reconciliations, AP/AR support, invoicing, and collections follow-up. • Month-end prep and close checklists shipped on a tight, consistent cadence • Clean books and timely documentation kept ready for the owner, CPA, or finance lead • Recurring finance reports, cash updates, and close summaries delivered on schedule • Expense review, vendor follow-up, invoice workflows, and recordkeeping owned end to end

Title: Customer Technical Support Specialist III (Western US) (Phoenix, AZ, US, 85001) Location: Phoenix United States Job Description: Apply now " Customer Technical Support Specialist III (Western US) Req ID: 53630 Job Category: Customer Operations/Customer Support Location: Phoenix, AZ, US, 85001 Workplace Type: Remote At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary The Customer Technical Support Specialist Tier 3 provides expert technical support for STERIS Sterile Processing and Connectivity software products. This position provides overflow front-line user support for the software, but primarily is focused on delivering specialized support for issues requiring additional expertise and experience. Expert analytical and problem-solving skills and a thorough understanding of STERIS software are required to independently troubleshoot problems related to software, including internal software issues and external factors which may require discovery and research. Such work requires expert-level examination and analyzing of application, operating system, and network logs, diagnostics and metrics, as well as reading and analyzing source code and databases to identify issues. The Tier 3 Specialist is expected to provide backup support to the Tier 1 and Tier 2 Specialists for the most complex and high-profile issues. The Tier 3 Specialist also provides advanced implementation support and remote installation and upgrading of STERIS software, and is expected to be fluent in all software products and interfaces, with ability to manage the projects without assistance, and support Tier 1 and Tier 2 when needed. The Tier 3 Specialist may have a team of 3-6 Tier 1 and Tier 2 Specialists that they are responsible for coordinating as tasks and projects arise. Additional responsibilities include handling Customer requests such as coding scripts to perform complex data updates, loads and requests; coding and delivering complex custom queries and reports, creating software applications to improve and/or automate technical tasks; assisting software development staff in testing new versions of the software; and providing in-depth analysis of issues and error reports for development staff. This candidate is ideally willing to work PST zone hours/schedule. What You'll do as a Customer Technical Support Specialist III Support for Direct front-line Technical Support of Customers - Provides primarily second-line telephone and/or desktop/server support via remote connection to customer servers - Supports Tier 1 and Tier 2 Specialists on complex, high-profile or escalated issues - Participates in 24/7 technical support coverage on rotational basis - Designs complex custom reports/queries using proprietary software and MS SQL Server - Performs complex bulk data updates, manipulations, and investigations as needed for Customers - Assists Tier 1 and Tier 2 Specialists with complex data needs. - Analyzes log files and application and system diagnostics and metrics to identify advanced problems or issues. Collaborates with Customer IT staff to troubleshoot complex issues. - Investigates source code, configuration, databases and environments to resolve the most complex issues, escalating to developers as needed - Documents activity, issues and resolutions for Customer support issues Implementation and upgrade support - Provides expert technical expertise for implementation and upgrade calls with Customers - Assists and advises Tier 1 and Tier 2 on complex Customer situations and requirements - Loads data into Customer servers and assists Tier 1 and Tier 2 Specialists on complex data issues - Performs all setup, installation, and configuration tasks for STERIS software and interfaces independently and supports Tier 1 and Tier 2 Specialists as needed - Coordinates technical activities and tasks with Customer IT counterparts and assists Tier 1 and Tier 2 Specialists with topics requiring advanced expertise or experience. - Document activity and interactions with customer implementations and upgrades Team and Project Management - Provides direction to team of Tier 1 and Tier 2 Specialists to distribute work and ensure tasks are completed in a timely manner - Owns delivery of project work and Customer support to meet agreed upon timelines and objectives Testing and Documentation support - Assist in testing new proprietary software - Identifies areas of software, implementation, installation or maintenance requiring improved documentation - Writes, reviews and publishes documentation to support software The Experience, Skills and Abilities Needed - BS in computer science or closely related field. - 3-9 years of experience working in technical support of computers, network, applications, etc - 2+ years of experience in a Tier 2 level support role for a software or hardware company - Experience in programming in MS Access, Java, Visual Basic, C# or similar language - Hands-on working experience in MS SQL Server - Experience with the configuration of personal and laptop computers, printers, and various other hardware and software required. - The ability to diagnose hardware repairs on computers and equipment. - Must possess good interpersonal and communication skills to effectively communicate with customers via phone and email - Must exhibit strong problem-solving and analytical skills to understand complex problems and situations - Must demonstrate attention to detail and responsibility in performing tasks - Demonstrated knowledge of broad range of STERIS software solutions - Ability to communicate well in high-pressure situations - Ability to independently research and investigate problems in highly complex and variable environments - Ability to manage Customer expectations by setting reasonable expectations and owning delivery of the solutions and outcomes - Ability to administer projects and team resources to accomplish work tasks - Physical location that is able to access high-speed internet What STERIS Offers At STERIS, we invest in our employees and their families for the long term! STERIS wouldn't be where it is today without our incredible people. We share our success together with you by rewarding you for your hard work and achievements. Here is just a brief overview of what we offer: - Competitive Pay - Extensive Paid Time Off and (9) added Holidays. - Excellent healthcare, dental, and vision benefits - 401(k) with a company match - Long/Short term disability coverage - Parental Leave - Additional add-on benefits/discounts for programs such as Pet Insurance - Continued training and educations programs - Excellent opportunities for advancement in a stable long-term career - #LI-KS1 #LI-Remote Pay range for this opportunity is $75,000 - 96,000. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com. If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours. Req ID: 53630 Job Category: Customer Operations/Customer Support Location: Phoenix, AZ, US, 85001 Workplace Type: Remote STERIS Sustainability Life at STERIS Nearest Major Market: Phoenix Job Segment: Testing, Technical Support, Infection Control, Sterile Processing, Developer, Technology, Healthcare Apply now " Find similar jobs: Lavori in viaggio, Lavori di assistenza clienti, Kundendienst-Jobs, Klantenondersteuning Jobs, Asiakastuki työpaikat