Position Summary The Director, Global Sales Operations & Commercial Excellence is a strategic commercial leader responsible for designing, leading, and optimizing the operational framework, systems infrastructure, analytics, and governance processes that enable scalable, profitable growth across Aptyx's global sales organization. Reporting directly to the SVP, Global Sales, this highly visible leadership role serves as a critical business partner in driving commercial effectiveness through sales strategy, forecasting, pipeline governance, CRM optimization, pricing and margin management, quoting operations, sales enablement, training and development, commission administration, and performance analytics. This position leads the teams, systems, and workflows that support the full commercial lifecycle - from opportunity development through quoting, new product introduction (NPI), forecasting, contract award, and operational handoff - ensuring alignment with Aptyx's medical device manufacturing capabilities, customer expectations, plant capacity, validation timelines, and long-term growth objectives. The Director partners cross-functionally with Business Development, Program Management, Finance, Customer Service, Engineering, Quality, Manufacturing Operations, General Managers, IT, HR, and Executive Leadership to improve sales productivity, pipeline visibility, customer responsiveness, margin performance, and revenue predictability. This role is responsible for driving commercial excellence in a fast-paced, highly regulated medical manufacturing environment. Essential Duties and Responsibilities Commercial Strategy & Sales Planning Provide strategic leadership for the development and execution of Aptyx's global sales operations strategy in alignment with revenue, bookings, and long-range growth objectives. Key responsibilities include: - Leading annual, quarterly, and monthly sales planning processes, including territory alignment, account segmentation, quota deployment, customer targeting, and pipeline coverage expectations - Establishing governance for pipeline stages, forecast cadence, deal reviews, and opportunity qualification standards - Developing KPI frameworks and performance metrics that drive accountability across the commercial organization - Supporting the annual operating plan (AOP), strategic planning process, and long-range commercial growth initiatives - Identifying pipeline risks, revenue gaps, and strategic growth opportunities while supporting leadership decision-making Forecasting, Pipeline Governance & Commercial Analytics Own the global commercial forecasting process and provide executive-level visibility into pipeline health, revenue outlook, bookings, and demand trends. Responsibilities include: - Leading forecasting processes for bookings, revenue, demand visibility, and risk assessment - Driving integration of commercial forecasting into the S&OP process to ensure alignment with manufacturing capacity and customer demand - Establishing pipeline discipline, opportunity progression standards, and stage governance - Developing executive dashboards, scorecards, and KPI reporting for senior leadership - Presenting weekly, monthly, and quarterly business reviews to the SVP, Global Sales and executive leadership team - Analyzing trends to improve sales productivity, conversion rates, customer responsiveness, and margin performance Pricing Strategy, Margin Management & Quoting Excellence Lead commercial pricing governance and margin optimization strategies across new and existing customer opportunities. Responsibilities include: - Partnering with Finance, Engineering, Program Management, and Operations to validate technical and commercial assumptions - Driving margin discipline, pricing consistency, and profitability improvement initiatives - Monitoring quote conversion rates, turnaround time, gross margin performance, and commercial fit - Supporting strategic pricing decisions for complex customer programs, long-term agreements, and transfer opportunities CRM, Commercial Systems & Technology Leadership Provide leadership for the commercial technology infrastructure that supports sales effectiveness, customer visibility, and data-driven decision-making. Key responsibilities include: - Ownership of CRM, pipeline tools, quoting systems, dashboards, and reporting infrastructure - Ensuring strong user adoption, process compliance, and data integrity across the commercial organization - Leading CRM governance, workflow design, automation, and reporting structures - Partnering with IT and business systems teams on integrations, enhancements, and scalable process automation - Evaluating and implementing tools that improve commercial execution and customer responsiveness Commercial Process Optimization & Customer Lifecycle Management Design and standardize scalable commercial workflows that improve speed, accuracy, and customer experience while aligning with operational readiness. Responsibilities include: - Optimizing lead management, opportunity progression, quote approvals, and customer handoff workflows - Ensuring seamless transition from opportunity development through contract execution, NPI, validation, and production launch - Driving Lean and continuous improvement initiatives within sales operations and quoting processes - Ensuring commercial commitments align with plant capacity, validation timelines, manufacturing readiness, and customer delivery requirements - Supporting customer experience scorecards, strategic business reviews, and lifecycle performance metrics Sales Enablement, Training & Proposal Excellence Lead the development of commercial tools, proposal quality standards, and training initiatives that strengthen sales execution. Key responsibilities include: - Overseeing the creation, positioning, and quality control of customer proposals and quote packages - Supporting customer-facing presentations, technical pitch materials, and value proposition messaging - Standardizing proposal templates, commercial messaging, and content controls - Ensuring customer-facing materials accurately reflect Aptyx's technical capabilities and manufacturing solutions - Coordinating training and development initiatives for the commercial organization, including systems, processes, and sales enablement tools Commission Administration & Incentive Effectiveness Provide leadership for commission administration and incentive governance. Responsibilities include: - Overseeing commission plan administration, tracking, reporting, and reconciliation - Partnering with Finance and HR to ensure accurate and timely payouts - Maintaining reporting controls and audit readiness - Analyzing incentive effectiveness relative to strategic sales objectives and revenue performance Leadership & Team Development Lead, coach, and develop a high-performing sales operations organization capable of supporting global commercial growth. Responsibilities include: - Direct leadership of teams supporting CRM, systems, enablement, quoting, and analytics - Establishing clear performance expectations, KPIs, and accountability measures - Building scalable organizational capability and succession readiness - Promoting Aptyx values, leadership expectations, and cross-functional collaboration Leadership Competencies & Core Values The Director is expected to model and reinforce Aptyx leadership principles, including: - Strategic Leadership – Drives long-term commercial strategy and aligns execution with enterprise objectives - Customer Focus – Champions responsiveness, quality, and long-term customer partnerships - Cross-Functional Collaboration – Builds strong partnerships across commercial and operational functions - Accountability & Execution – Drives ownership, governance, and measurable results - Continuous Improvement – Promotes Lean thinking, innovation, and data-driven process improvement - People Leadership – Coaches, develops, and inspires high-performing teams - Integrity & Compliance – Ensures alignment with Aptyx quality standards, regulatory requirements, and ethical business practices Qualifications - Bachelor's degree in Business, Finance, Engineering, Operations, or related field required - MBA preferred - Minimum 8–10 years of progressive leadership experience in sales operations, commercial operations, or strategic sales support - Minimum 5 years of people leadership experience - Experience in medical device, contract manufacturing, injection molding, assembly, or regulated manufacturing strongly preferred - Strong CRM experience, preferably Salesforce - ERP / MRP experience including Epicor, IQMS, SAP, or equivalent systems preferred - Strong financial, analytical, and strategic planning acumen - Proven leadership in complex cross-functional commercial environments - Experience supporting global sales teams and multi-site manufacturing operations preferred Acknowledgement I have received a copy of this job description, have read and understood it, and will complete all assigned duties and responsibilities. I recognize that the company reserves the right to modify this job description and that I will be informed of any and all modifications prior to their effective date.

Position Summary Specialty Networks creates clinical and economic value for independent specialty providers and partners across multiple specialty GPOs. Specialty Networks’ PPS Analytics platform analyzes data from electronic medical records (EMR), practice management, imaging, and dispensing systems and transforms it into meaningful and actionable insights for providers and other stakeholders by using artificial intelligence and modern data analytics capabilities. Our solutions include provider solutions, real world data and evidence research, and commercial technology platforms and data registries. The Director, Strategic Operations is responsible for overseeing and optimizing the Specialty Networks Medically Integrated Dispensing (MID), Health System Outpatient Program (HSOP), and Product Management & Development functions. The Director, Strategic Operations should be a dynamic and results driven individual who can lead a high-performing team and drive growth, profitability, and operational excellence. This position reports to the VP, Product Management & Development - Specialty Networks. Responsibilities - Manage and optimize the dispensing operations for all network specialties - Manage and optimize the HSOP operations and maximize new business opportunities - Manage and optimize the relationships between Specialty Networks and dispensing members via clinical and operational support - Monitor market and dispensing trends and opportunities and react accordingly - Create synergies internally to increase revenue - Communicate industry changes, such as new regulations, changes in dispensing models, etc. to member practices Qualifications - Bachelor’s degree in business administration, engineering, chemistry, pharmaceutical science, or related field preferred; Master's degree preferred - 12+ years of relevant experience preferred - Industry Specific Understanding: In depth knowledge of dispensing solutions, pharmaceuticals, medical devices, or related industries is highly valuable - Understanding of specialty pharmacy - Extensive experience in physician dispensing solutions or related industry - Prior experience in leadership and management roles - Demonstrated ability to develop and execute strategic plans, including market analysis, product development, and revenue growth strategies - Familiarity with industry regulations, compliance requirements, and quality standards related to dispensing solutions or pharmaceutical manufacturing is a plus - Strong business and financial acumen - Ability to build and maintain strong customer relationships and partnerships - Exceptional communication skills and the ability to collaborate effectively - Ability to travel up to 30% Anticipated salary range: $167,600 – $257,800 Bonus eligible: Yes Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. - Medical, dental and vision coverage - Paid time off plan - Health savings account (HSA) - 401k savings plan - Access to wages before pay day with myFlexPay - Flexible spending accounts (FSAs) - Short- and long-term disability coverage - Work-Life resources - Paid parental leave - Healthy lifestyle programs Application window anticipated to close: 5/5/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

Job Type: Regular Work Location: Client Support Center - Southlake, TX 76092 Overview: The Operations Administrator provides essential administrative and organizational support to ensure smooth day-to-day office operations. This role is ideal for a detail-oriented professional who thrives in a fast-paced environment, excels at multitasking, and takes pride in keeping teams organized, informed, and on track. The successful candidate will serve as a central point of contact for internal coordination, scheduling, communications, and administrative processes. What's in it for you?  - Competitive pay, paid weekly  - Work remotely, from home  - Health/Dental/Vision benefits  - 401K Program with matching  - Paid Time Off  - Paid Holidays  - $30 Mobile Reimbursement  - Scholarship opportunities for employees and direct family members  - Employee Assistance Program  - Leadership Development Program  - Employees special pricing for multiple clients Job Description: Administrative Support - Manage complex calendars, schedule meetings, and coordinate travel arrangements - Prepare, proofread, and distribute correspondence, reports, presentations, and meeting materials - Maintain organized physical and digital filing systems, ensuring documents are accurate, accessible, and up to date - Answer and route emails and inquiries in a professional and timely manner Coordination & Scheduling - Schedule and coordinate internal and external meetings, including preparing agendas, taking minutes, and distributing action items - Assist in planning and executing company events, team meetings, and off-site activities - Serve as a liaison between departments to facilitate communication and follow-through on operational tasks Data & Records Management - Enter and maintain accurate data in company databases, spreadsheets, and operations platforms - Track project timelines, deadlines, and deliverables; flag issues to appropriate team members - Prepare routine reports and dashboards summarizing operational or administrative activity - Process expense reports, invoices, and purchase orders in accordance with company procedures Office Operations - Serve as the primary point of contact for facilities, IT support requests, and building management - Develop and maintain standard operating procedures (SOPs) for routine administrative processes - Identify opportunities to improve workflow efficiency and recommend solutions - Support leadership with special projects and ad hoc administrative needs as they arise Qualifications: Required - 2+ years of experience in an administrative assistant, executive assistant, or office coordinator role - Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) - Exceptional organizational skills with strong attention to detail - Strong written and verbal communication skills - Ability to handle confidential information with discretion and professionalism - Proven ability to prioritize and manage multiple tasks simultaneously in a deadline-driven environment Preferred - Associate or bachelor’s degree in business administration or a related field - Experience with project management tools (e.g., Asana, Monday.com, Trello) - Familiarity with Salesforce - Experience supporting senior leadership or executive teams Competencies - Proactive & Self-Directed — Anticipates needs and takes initiative without waiting to be asked - Collaborative — Works effectively across teams and builds strong working relationships - Adaptable — Adjusts priorities gracefully when plans change - Service-Oriented — Approaches every task with a helpful, can-do attitude - Technologically Savvy — Comfortable learning new tools and systems quickly What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020’s Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Work Flexibility: Field-based General Description: Responsible for the day to day performance of all ProCare OnSite Specialists within the region, including customer engagement and collaboration with Sales to further strengthen and build the ProCare business. Essential Functions: - Supervises (directly) the ProCare OnSite Specialists. Supervisory duties include selection of new employees, performance evaluations, career development, authorizing of time cards, assigns overtime, responsible for corrective actions. - Coaching, developing and leadership of all Specialists throughout assigned territory. - Partner with Endoscopy sales reps to drive support for Specialists, strong customer engagement and growth of the ProCare business. - Interact with customers (Administrators and Clinicians) regarding the performance of OnSite Specialists. - Assist in the implementation of new accounts with a primary focus on Specialist performance. - Responsible for interviewing and overall talent acquisition. - Responsible for monthly reports to Regional Service Manager on region performance / activity / HC. - Enforce on time completion of SLMS assignments for all Specialists. - Responsible for working with Operation’s Associate to ensure sick and vacation days are covered. - Monitors the attendance of employees. - Responsible for writing performance and merit reviews - Adheres to all policies and procedures put forth in the Sales code of conduct. - Works with Regional Manager to gain understanding of Regional P& L. QUALIFICATIONS/ REQUIREMENTS: - High School Diploma or equivalent required - B.A. or B.S. in business with an emphasis in marketing or related discipline required. - 4 years relevant work experience required with at least 3 years of prior management experience preferred. - Operating Room experience in a services-related account for at least 1 year preferred. - 5 plus year tenure with Stryker ProCare/OnSite Operations or related field preferred. - Medium work: Exerting up to 60 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects. - Must be able to review printed materials. - Must be able to effectively use computer programs (e.g. Word, Excel, Outlook and Power Point ). - Must have Stryker VPN access. - Must be able to use Concur for expense reporting. - Must be able to communicate with large groups of people. - Must be able to communicate telephonically. - Must be able to use common office equipment (e.g. calculator, PC, fax machine, etc.). - Must be able to generate and explain detailed forecasts, guidelines and procedures. - Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.). - Excellent analytical skills. - Excellent professional interpersonal skills. - Demonstrated effective managerial skills with quick decision-making ability. - Excellent organizational skills. - Excellent problem solving ability. - Near visual acuity, (corrected) color vision, corrected (if necessary) audio logical problems, mobility, bending, standing, stooping, and finger dexterity. $69,500 - $110,900 USD Annual Travel Percentage: 70% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.