Work Flexibility: Field-based General Description: Responsible for the day to day performance of all ProCare OnSite Specialists within the region, including customer engagement and collaboration with Sales to further strengthen and build the ProCare business. Essential Functions: - Supervises (directly) the ProCare OnSite Specialists. Supervisory duties include selection of new employees, performance evaluations, career development, authorizing of time cards, assigns overtime, responsible for corrective actions. - Coaching, developing and leadership of all Specialists throughout assigned territory. - Partner with Endoscopy sales reps to drive support for Specialists, strong customer engagement and growth of the ProCare business. - Interact with customers (Administrators and Clinicians) regarding the performance of OnSite Specialists. - Assist in the implementation of new accounts with a primary focus on Specialist performance. - Responsible for interviewing and overall talent acquisition. - Responsible for monthly reports to Regional Service Manager on region performance / activity / HC. - Enforce on time completion of SLMS assignments for all Specialists. - Responsible for working with Operation’s Associate to ensure sick and vacation days are covered. - Monitors the attendance of employees. - Responsible for writing performance and merit reviews - Adheres to all policies and procedures put forth in the Sales code of conduct. - Works with Regional Manager to gain understanding of Regional P& L. QUALIFICATIONS/ REQUIREMENTS: - High School Diploma or equivalent required - B.A. or B.S. in business with an emphasis in marketing or related discipline required. - 4 years relevant work experience required with at least 3 years of prior management experience preferred. - Operating Room experience in a services-related account for at least 1 year preferred. - 5 plus year tenure with Stryker ProCare/OnSite Operations or related field preferred. - Medium work: Exerting up to 60 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects. - Must be able to review printed materials. - Must be able to effectively use computer programs (e.g. Word, Excel, Outlook and Power Point ). - Must have Stryker VPN access. - Must be able to use Concur for expense reporting. - Must be able to communicate with large groups of people. - Must be able to communicate telephonically. - Must be able to use common office equipment (e.g. calculator, PC, fax machine, etc.). - Must be able to generate and explain detailed forecasts, guidelines and procedures. - Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.). - Excellent analytical skills. - Excellent professional interpersonal skills. - Demonstrated effective managerial skills with quick decision-making ability. - Excellent organizational skills. - Excellent problem solving ability. - Near visual acuity, (corrected) color vision, corrected (if necessary) audio logical problems, mobility, bending, standing, stooping, and finger dexterity. $69,500 - $110,900 USD Annual Travel Percentage: 70% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

• Oversees all operations to include successful implementation of workforce operations, company policies and procedures, quality assurance, and financial initiatives. Ultimately responsible for the day-to-day operations including financial, internal quality outcomes, external quality outcomes and customer relationships; • Oversees the development of the annual operating and capital budgets for each location and ensures expenses comply with budget constraints and revenue meets or exceeds budgeted goals; • Develops and maintains contact with current funding sources, potential funding sources and, if applicable, local and state legislators and political leaders; • Ensures locations are compliant with client/funding source and regulatory requirements, Company and Corporate policies and procedures; • Ensures the provision of quality service consistent with applicable laws/regulations and corporate policies/guidelines/standards. Oversees and participates in quality assessment and performance improvement activities; • Supervisor of local Executive Directors; • Responsible for market growth in assigned region; • Approves bid/contract development and submission, as necessary; • Ensures implementation of corporate initiatives and directives; • Approach each day and task with a "ZAG" mindset; • Other duties and projects as needed.

Role Description - Own infrastructure across all of our environments from production to dev. - Build a cloud-agnostic Infrastructure-As-Code approach structure as we expand. - Facilitate and carry out deployments across all of our environments. - Contribute to the infrastructure architecture and best practices for the applications we deploy. - Write software tools and systems to automate, explore and report on our infrastructure. - Automate collection and analysis of metrics from distributed systems to assist in performance tuning and fault finding. - Design and implement foundational infrastructure components used by every engineering team (e.g. dynamic configuration, secrets storage, container orchestration, etc). - Provision accounts and equipment. - Compose and maintain detailed technical specifications and diagrams. - Perform root-cause analyses of under-performing infrastructure. - Dive into code and logs with engineers as technical challenges arise. - Develop proofs of concepts as needed. - Keep current with engineering best practices, design principles, technology, security, and compliance in order to apply that knowledge to all of the responsibilities above. Qualifications - Bachelor of Science degree in Information Systems, Computer Science, Computer Engineering, Software Engineering, or similar engineering major. - 2+ years of experience as a Technical Operations Engineer or in a similar technical operations role (e.g. DevOps, NetOps, SecOps, SysAdmin, SRE, or Infrastructure Engineer). - High proficiency engineering with Infrastructure-as-Code principles. - Experience engineering infrastructure for a SaaS product/platform. - Experience engineering cloud-based infrastructure. - Experience engineering infrastructure using message/event queues. - Experience engineering infrastructure using containers. - Experience engineering with Terraform and Ansible. - Experience with multiple frameworks, databases, services, and tools. - Excellent written and verbal communication skills. - Experience working as a member of a highly-collaborative engineering team. - Experience communicating directly with clients. - Valid US work authorization. - Located in or willing to relocate to one of the following states: New Hampshire, Vermont, Massachusetts, Connecticut, New York, New Jersey, [Eastern] Pennsylvania. Requirements - Strong foundation in Information Security. - HealthTech experience. - Master of Science degree in Information Systems, Computer Science, Software Engineering, or similar engineering major. - Experience engineering infrastructure in AWS and/or Azure. - Experience with agile/scrum or kanban process methodology. - Working proficiency of Spanish or Ukrainian language skills.

Position: Operations Lead (Remote) Location: Remote Whizz is an NYC-based mobility company on a mission to help the fast-growing and underserved segment of gig workers acquire and use expensive electric vehicles to boost their profits when traditional financing is not an option. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. That's why we offer a range of vehicle ownership and financing options that are designed to democratize access and drive success for our customers. Our ultimate goal is to make transportation for delivery drivers as seamless and hassle-free as possible, so they can focus on what matters most: delivering top-quality service to their customers. Operations Lead — Role Overview The Operations Lead is responsible for day-to-day operational performance across all store locations, with a strong focus on mechanics productivity, inventory management, logistics coordination, and cross-functional alignment. This role acts as a central point of coordination between stores, warehouse, logistics, and leadership. Core Responsibilities Mechanics Performance Management Track and analyze daily performance (points, KPIs, efficiency) across all mechanics Maintain and update performance tracking systems and reports Follow up directly with underperforming mechanics to identify issues and drive improvement Provide daily performance summaries and insights to management Support disciplinary processes (notices, attendance tracking, call-outs, etc.) Assist with scheduling, coverage planning, and cross-location staffing ⸻ Inventory & Stock Management Own and maintain inventory tracking system for parts and accessories across all locations Analyze stock levels, usage trends, and forecast demand Initiate and manage transfer requests between warehouse and stores Prevent stock shortages through proactive planning and communication Support and oversee inventory counts and audits ⸻ Logistics & Fulfillment Coordination Plan and coordinate transfers of bikes, batteries, and parts between locations Work closely with logistics to ensure readiness on both shipping and receiving sides Monitor bike availability across locations and align supply with demand Oversee movement of damaged bikes, batteries, and scrap ⸻ Operations Oversight Communicate daily with store teams to align on priorities and production targets Assign workload to key locations (especially main warehouse/store with highest mechanic capacity) Monitor repair flow, turnaround time, and operational bottlenecks Ensure stores are properly equipped to meet demand and avoid lost sales ⸻ Training & Onboarding Onboard new mechanics on ERP basics and operational workflows Train store managers on inventory tools and transfer request processes Provide ongoing support and guidance on systems and procedures ⸻ Cross-Functional Coordination Act as a bridge between stores, logistics, procurement, legal, and leadership Resolve operational issues and conflicts in real time Support escalation handling and critical decision-making ⸻ Asset Tracking & Reporting Track decommissioned bikes and maintain structured reporting Monitor fleet health, availability, and repair pipeline Support leadership with data for operational decisions ⸻ Account Management (B2B) Manage key B2B client (DutchX) operations end-to-end Coordinate repairs, logistics, and communication with client Handle escalations and ensure service quality Align internal teams to support client needs