• Maintain a personal relationship with Jesus Christ. • Be a consistent witness for Jesus Christ, maintaining a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully uphold Compassion’s ministry in prayer. • Act as an advocate to raise the awareness of the needs of children. • Understand Christ’s mandate to protect children. • Commit to and prioritize child protection considerations in all decision-making, tasks and activities across the ministry. • Abide by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. • Report any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately support responses to incidents if they occur. • Uphold and engage in Compassion’s core Cultural Behaviors. • Provide operational, logistical, and data support for Influencer team fundraising activities, using systems such as Salesforce, Tableau, and Microsoft 365. • Manage a high-volume of fundraising event workflows, ensuring accuracy and timely execution under tight deadlines, keeping cross-functional teams aligned and work moving. • Anticipate fundraiser needs, solve problems independently, adapt quickly to last-minute changes, and use sound judgment to engage leadership and internal teams when needed to support well. • Coordinate contracts for routing, approval and signatures. • Ensure accurate payments and adherence to payment schedules. • Contribute to the department budget by entering and tracking expenditures and informing management of variances. • When called upon as a subject matter expert, contribute to the creation, refinement, and documentation of processes to increase efficiency, clarity, and scalability across the organization. • In partnership with department Business Analysts, review data, identify trends or issues, and present insights that help fundraisers and leaders make informed decisions. • Build strong relationships with fundraisers, peers, and cross-functional teams. • Support change by operationalizing new processes and adjusting workflows as the ministry evolves. • In coordination with Business Support Manager and Compassion Training Team, assist with training and coaching new team members and stakeholders on systems, processes, and event workflows.

We Could Use Someone Like You in Our Crew. A leading telecom company providing high-speed fiber internet to businesses across New York, Philadelphia, and Boston, is seeking a Remote Tier 2 Customer Support Representative to join their tech support team. They are looking for tech-savvy CSRs who can quickly troubleshoot issues, follow clear procedures, and communicate effectively with customers through phones and emails. Mods will monitor automated alerts, escalate outages within 15 minutes, and provide reliable support during service disruptions. If you have strong call control skills, stay calm under pressure, and enjoy solving technical problems independently, this could be a great fit for you! Hours of Operation: - Monday – Friday: 12:00 AM – 6:00 AM and 3:30 PM – 12:00 AM (PST) - Priority coverage needed: 4:00 AM – 6:00 AM (PST) - Saturday and Sunday: 24-hour availability required Commitment: 15 hours weekly, 90 Days Orientation: May 4, 2026

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app. Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you’ll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer’s needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate. Responsible for providing prompt, efficient, accurate and professional service to customers and prospective customers with a focus on customer retention and satisfaction. The position assists consumer and commercial customers with account information, problems, concerns, account maintenance and general questions. The Customer Service Specialist I handles service needs while demonstrating the Ameris Vision, Purpose, Expectations and Values. Performs other projects and duties as assigned. Essential Functions, Duties, and Responsibilities: · Strictly adheres to Bank Secrecy Act requirements and applies organizational policies and procedures in all activities. · Provide prompt, professional customer service to customers and prospective customers utilizing proper etiquette in all communications. · Research and answer customer inquiries and fulfills service requests. · Maintain knowledge of banking products, programs, services and promotions. · Work to understand the root causes of customer service issues. Identify and implement resolutions for routine issues involving supervisors on more complex issues. · Deliver world-class service to every caller in multiple queues ensuring customer retention and satisfaction. · Handle account service and maintenance requests efficiently and accurately. · Maintain accurate call documentation. · Identify customer needs and offer appropriate bank products and services to customers. Required Knowledge, Skills and Competencies: · Computer and Microsoft Office proficiency. · Able to effectively and persuasively express self, using language and grammar in a professional manner. · Able to plan, organize and prioritize tasks. · Highly motivated team-player with ability to develop and maintain collaborative relationships. · Able to analyze and record detailed information. · Thorough knowledge of banking policies, procedures, products and services. · Demonstrated commitment to quality customer service and ability to meet or exceed service goals. · Able to provide a high level of interactive service to others, building relationships and addressing identified needs. · Able to research, analyze, identify viable options, draw sound conclusions, present findings and make thoughtful recommendations. Industry and Work Experience: · 1 or more years of customer service or call center experience preferred · 1 or more years of experience in financial services or a related industry preferred Academic: · High school diploma or GED required. · Bachelor's degree preferred or equivalent education and related training or experience required. Benefits Available to Employees: Ameris Bank provides a comprehensive employee benefit package to all eligible employees. - Medical, Dental and Vision Insurance - Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment - Life Insurance provided at no additional cost to employees - Accidental Death & Dismemberment Coverage - Long-Term Disability Coverage - Paid Sick and Vacation Leave - 11 Holidays - Volunteer/Service Day - Employee Stock Purchase Plan - 401(k) Retirement Plan - Ameris Bank matches 50% of your first 8% of contributions to the plan - Flexible Spending Accounts - Health Savings Account - Health Reimbursement Arrangement - Supplemental Life & Other Insurance Plans - Identity Theft Protection - Pet Insurance - Legal Insurance - Employee Assistance Program - Employee Advocacy Program - Tickets at Work (Entertainment discounts for Ameris Bank Employees) - AT&T Employee Discount - Wellness Discounts for Medical Premiums and Other Rewards - Employee Referral Incentive - Education Assistance - Employee Resource Groups Banking Advantages for Employees: In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services. - Free Interest Checking - Free Safe Deposit Box - Free Money Orders, Travelers’ Checks and Cashier Checks - Discount on Mortgage Origination Fee - Free Online Banking and Free Unlimited Online Bill Payment - Employee Banking Perks Disclaimer: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicantss of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• Handle complex customer issues across banking, credit, and payments via email, chat, and phone with precision and clarity: requiring thorough investigation across multiple internal systems before providing answers that meet our quality standards • Guide VIP and high-revenue accounts through multi-step processes with excellence (document verification, account setup, feature troubleshooting) maintaining the highest standards of care and service quality • Handle sensitive scenarios with discretion and expertise: frozen accounts, disputed transactions, application denials, and compliance-related communications—executing each with precision and professional judgment • Coordinate with engineering, underwriting, risk, and compliance teams to resolve multi-stakeholder issues • File detailed bug reports and test new features in staging environments • Create and update documentation when you encounter process gaps • Qualify high-value sales leads with rigor and route to appropriate account executives, ensuring every introduction meets our quality standards and reflects our commitment to excellence