We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before. To win, we focus relentlessly on: - Quality: conversations that feel authentic and on-brand. - Experience: effortless shopping from chat to checkout. - Re-engagement: personal, 1-1 dialogue instead of noisy marketing. The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood. Join us to make Conversational Commerce real. About the Team The Customer Implementation Team at Gorgias is dedicated to ensuring a seamless and successful start for every customer's journey with our products. Our primary objective is to elevate the onboarding experience by delivering a white-glove service and expert guidance to our customers. This involves cultivating a heightened proficiency in product knowledge, engaging in consultative conversations, and adopting a strategic implementation approach that extends beyond mere activation. Our mission is to empower companies to launch swiftly and effectively on Gorgias, showcasing the exceptional value of our flagship products: Helpdesk and AI Agent. Our team plays a pivotal role in the overall success of our products, influencing customer adoption, usage, and retention. As AI becomes central to how merchants support their customers, we're at the forefront of helping businesses unlock automation, configure AI Agent, and drive measurable outcomes from day one. By fostering meaningful connections with our customers, we contribute to the sustained growth and satisfaction of businesses leveraging Gorgias solutions. About the Role As the Customer Implementation Manager, your role is to manage the entire onboarding process for your book of business, beginning to end - from sales handover through configuration, training, and activation. As the first point of contact, this role is instrumental in managing all aspects of customer relations post-sales stage. You will actively contribute to our mission of providing a white-glove onboarding experience, showcasing the value of our flagship products, Helpdesk and AI Agent. The perfect fit for this role is an adept professional with a consultative mindset and a strategic approach to onboarding. What You’ll Do - Conduct in-depth implementation and optimization sessions for new and cross sold customers, tailoring the experience to drive adoption and usage of our Helpdesk and AI Agent products. - Build on behalf of the customer, utilizing a consultative approach to customize solutions that align with their specific needs and goals. - Drive the activation ratio and reduce time to activation through a white-glove experience, providing guidance and onboarding for Helpdesk and AI Agent products. - Establish trust with customers by demonstrating expert knowledge of our products, sharing best practices, and driving value-driven adoption to achieve key business results. - Act as the primary liaison between customers and internal teams, ensuring seamless communication and support throughout the onboarding process. - Document customer interactions and feedback meticulously, leveraging this data to continuously improve the onboarding and overall customer experience. - Analyze and interpret e-commerce customer data, providing valuable insights to optimize support strategies using the AI Agent product. - Drive project timelines through clear milestone setting with the customer, ensuring effective project management throughout the onboarding process. - Proactively identify and mitigate potential roadblocks to decrease time to value, assisting companies in launching quickly and effectively on Gorgias. Who You Are - Experience: 2-3+ years in SaaS as an implementation manager driving post-sales adoption and activation, demonstrating a successful track record. E-commerce experience is a plus! - Consultancy and Project Management: 2-3+ years of experience crafting and overseeing project timelines tailored to enhance activation among merchants, encompassing strategic recommendations and actionable suggestions. - Communication Skills: Excellent communication, interpersonal, follow-up, and attention to detail skills. - Proactive Work Approach: Proficient in concurrently managing up to 30 accounts at a given time, adept at tailoring support to meet the diverse needs of both small and large merchants. You are a self-starter; you will be provided with a lot of autonomy in this role. - Adaptability and Learning Agility: Thrives in an evolving onboarding process, demonstrating adaptability to change, quick learning, and the ability to keep up with new product developments and process changes. - Relationship Building: Passionate about building and maintaining relationships, with a focus on driving engagement, product adoption and mitigating churn. - Passion for Learning: Demonstrated passion for continuous learning and personal growth. - AI & Automation Mindset: Passionate about technology, automation, and the future of AI in customer support. Comfortable configuring AI tools, discussing automation strategy with merchants, and learning new AI capabilities quickly. Perks & Benefits 🏖️ 5-week vacation (We follow each country's appropriate PTO Laws) 🤕 Paid sick leave 🧸 Paid parental leave (16 weeks) 💻 MacBook Air 🍽️ Personal credit card to buy lunches (you’ll have your own Gorgias credit card) 🏥 We provide private health insurance and retirement pension 💆🏻‍♀️ Get up to $700 USD to set up your workstation at home (working from home should feel breezy) 📚 Get up to $2000 USD of learning material per year (includes books, courses, training sessions that are easily identified and linked with your job scope. This also covers individual coaching!) 🥰 Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats! AI at Gorgias At Gorgias, AI is a natural extension of how we work and build. Our teams use it every day to research, write, analyze, code, and craft better customer experiences. Everyone has access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones. The real magic happens when we share what we learn. Our #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas during weekly company-wide standups, now practically AI demo sessions. We see AI not as a replacement for creativity or empathy, but as a multiplier, helping us move faster, think deeper, and serve customers better. AI use in Recruiting at Gorgias By submitting your application, you agree that Gorgias may collect and process your personal data for recruiting, workforce planning, and related purposes. For more information about how we process your data and your rights, please refer to our Applicant Privacy Policy. Diversity & Inclusion at Gorgias We’re committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making. If you need accommodations during the application or interview process, please contact us at accommodation@gorgias.com.

Job Description Summary Vernova Purpose GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life. Are you excited at the opportunity to electrify and decarbonize the world? Looking to make a global impact and solve problems? Through relentless innovation and continuous collaboration with our customers, GE Vernova-Hitachi, part of GE Vernova, is providing more advanced, cleaner, and efficient power that people depend on today and building the energy technologies of the future. Impact you'll make: Contribute to the design and development of products, solutions and systems for the Smal Modular Reactor technology space. Includes activities linked to technical improvement of existing products and components. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations. A key element of this role is building and sustaining partnerships with the adjacent design engineering teams and the supply chain while innovating new solutions for advancing the technology related to gas turbines and accompanying systems. Job Description Roles and Responsibilities - Utilize applicable tools and standard work processes for checking and productivity. Provide feedback for improvements. - Define and support nuclear industry configuration management practices, document management, and change control processes for new commercial nuclear power plant projects - Utilize applicable PLM system (Enovia / Teamcenter) to manage and issue product definition data. - Assist with engineering configuration management implementation activities inside GEH, in partnership with Information Technology (IT) and support CM interface activities at suppliers - Ensure design integrity and no high-risk escaping defects and drive improvements in First Pass Yield (error reduction). - Ensure that interface characteristics between components are established and agreed upon by owners of mating parts/systems. - Effectively communicate progress, status, risk, needed inputs and target release dates to stakeholders through daily management routines. - Manage concurrent Engineering processes, understand input from the different engineering disciplines, monitor progress and quality, and ensure schedule requirements are met. - Effectively communicate and provide recommendations to internal and external GE Vernova customers through the analysis, preparation, and presentation of technical PDE data. - Support GEH quality requirements, including participation in design reviews, and initiating and responding to Corrective Actions - Provide design support to cross-functional teams to improve or resolve design, performance, manufacturing, supplier, or field issues. - Assure that proper documentation of technical data, generated to substantiate the assigned components, assembly processes, and/or systems is consistent with design policies and procedures. - Work within the guidelines of applicable GE Policies and Procedures, Engineering Standards, Design Customer Operating Procedures, Specifications, Government and Commercial Standards, and special security requirements. - Utilize Lean and Six Sigma tools to improve current business products and processes. Communicate & Document the success of Lean or Six Sigma projects. - Contribution to Engineering initiatives to improve productivity and quality. Required Qualifications - Associates degree with 5 years of relevant product definition experience. - Experience in Nuclear engineering design and/or product or process experience - This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. Eligibility Requirements - Must be authorized to work in the USA without sponsorship now or in the future Desired Characteristics - Effective written and oral communication skills. - Ability to assertively communicate with Senior Leadership. - Demonstrated ability to delegate and follow-up. - Demonstrated ability in managing several projects across functions (New Product Introduction, New Units, Services, Cost Out, etc.), ensuring On-time Delivery, with high quality and on-budget. - Demonstrated interpersonal and leadership experience. - Demonstrated ability in establishing common goals and objectives. - Strong team player with the ability to effectively work under pressure. - Focus on ownership, accountability and sense of urgency - PLM expertise with ENOVIA or Team Center - Leadership to pursue correct engineering process in adverse conditions - Six Sigma Green Belt or Black Belt certification This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. ​ Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position For candidates applying to a U.S. based position, the pay range for this position is between $87,000.00 and $145,000.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. Bonus eligibility: discretionary annual bonus. This posting is expected to remain open for at least seven days after it was posted on April 20, 2026. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

No matter your dreams and ambitions, Maersk offers exciting career opportunities in a truly international working environment. When you join Maersk, the world becomes your workplace. You will feel the diversity and dynamics of our international business from day one. We are committed to providing the best possible development and career growth opportunities to all our employees through digitalized learning and by keeping pace with technological change. At Maersk, we have a clear vision: to become the Global Integrator of Container Logistics - connecting and simplifying our customers' supply chains. You will be part of a truly ground-breaking journey, striving to strengthen our customer focus and serve individual customer needs. About the role As Implementation Manager, you will lead large and complex Contract Logistics implementation projects in the EUR Region - being accountable from approval of the investment proposal until the final transition to the Area organization upon successful completion of the go-live hypercare period. You will drive projects that include complex greenfield sites as well as standard lease implementations. This role covers all aspects of planning, delivery, risk management, and financial management. You will coordinate across global, regional, and local organizations as well as across functions such as product, HSSE, and technology. Strong stakeholder management - both internally and externally - will be key to ensuring successful, on-time, and on-budget delivery. Finally, you will support the Area Head Implementation in building capability within the implementation community and across the wider organization. Please note that this role can be based anywhere in UK. Key Responsibilities - Act as the single point of accountability for the success of project implementations - setting direction, making decisions, and ensuring delivery against agreed scope, budget, and timeline. - Define, develop, and execute project strategies & plans, including implementation approach, contracting strategies, budgets, and successful handover upon go-live. - Proactively manage internal and external stakeholders, including Maersk functions, contractors, and authorities, in close collaboration with local Area Management and the Steering Committee. - Ensure compliance with contract terms, rules of engagement, and all regulatory/legal requirements. - Manage suppliers and contractors, ensuring delivery against agreed service levels. - Maintain focus on risk management, including mitigation plans, cost management, and controls. - Act as a center of excellence, sharing best practices with the project management community across Europe and contributing to capability building and talent development. Who we are looking for - Proven track record of managing implementation projects in contract logistics/warehousing in an international environment. - Strong operational warehouse background with deep understanding of warehouse processes and technologies. - Certified in project management (Prince2, PMI, or equivalent). Skilled in managing deliverables, milestones, and timelines. - Hands-on experience with Microsoft Project or similar tools. - Ability to communicate effectively and confidently with senior stakeholders. - Strong leadership, influencing, and negotiation skills, with sound business judgment. - Agile, and able to deliver results quickly in a high-paced environment. - Excellent verbal and written communication skills in English. - Experience working in a matrix, multicultural organization. We Offer - A unique chance to be part of a fast-growing Contract Logistics business - with new warehouses being built or leased and major customer implementations taking place. You will have the opportunity to shape and influence how we do business, using your experience to define future ways of working in a highly international setting where no two days are the same. - The opportunity to lead complex, high-impact customer implementation projects that directly contribute to Maersk’s growth strategy. - A collaborative and dynamic culture, where you will work closely with colleagues across functions, regions, and levels. - Continuous professional development opportunities and a strong focus on learning and career growth. At Maersk, we value diversity and see it as a strength. We are proud to be an equal opportunity employer and encourage all qualified candidates to apply. We look forward to receiving your application and welcoming the next Implementation Manager to our team. #LI-SM2 #LI-REMOTE Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Responsibilities Introduction: We are seeking an experienced Site Implementation Engineer to support the FAA in implementing the Terminal Flight Data Manager (TFDM) system at designated sites. This is an end-to-end role where you will lead the installation process, from site surveys to system commissioning. As the single point of contact for all site activities, you will manage the site-specific implementation, working closely with internal teams and external stakeholders to ensure a successful deployment. Responsibilities: - Build and lead the site-specific stakeholder team, ensuring alignment across all parties. - Act as the single point of contact for all program activities at the designated site. - Develop and manage the TFDM site implementation schedule to ensure deadlines are met. - Provide program-level status reports to stakeholders and leadership. - Lead and coordinate Pre-Site Surveys, ensuring requirements are identified and documented. - Lead and manage on-site surveys, coordinating with internal teams and external contractors. - Oversee hardware installation activities, ensuring proper setup and configuration of equipment. - Supervise software installation to ensure correct configuration per TFDM system requirements. - Oversee Site Acceptance Testing (SAT) to ensure compliance with operational requirements. - Complete Contractor Acceptance Inspection (CAI) to validate installation quality. - Facilitate and document cab design activities and layout. - Ensure successful installation of cab hardware and oversee related activities. - Facilitate TFDM Initial Operating Capability (IOC), ensuring system is operational and ready. - Conduct Joint Acceptance Inspections (JAI) to ensure system readiness. - Lead and conduct Operational Readiness Declaration (ORD) to certify the site for full operational use. - Ensure that program schedules and milestones are met, proactively managing risks. - Collaborate with cross-functional teams to ensure seamless execution and resolution of issues. Provide regular project updates and progress reports to leadership and stakeholders. Required Qualifications Basic Qualifications: - Bachelor’s degree in Engineering, Computer Science, or related technical field; 10+ years of professional experience in site implementation, project management, or systems engineering. - 15+ years of specific FAA field operations Technical support. - Knowledge of FAA field support systems such as Delphi and CWP. - Proven experience in managing large-scale technical projects, preferably in aviation, defense, or government sectors. - Ability to lead cross-functional teams and manage multi-phase projects effectively. - Strong communication skills and experience interacting with diverse stakeholder groups. - Ability to travel frequently (approximately 50-75% of the time) for site-related activities. - U.S. Citizen or Green Crard Permanent Resident Required (3+ years U.S. residency) Education Substitutions Include: - Associates degree with an additional 6 years of relevant experience (for a total of 16+ years). OR - High School diploma with an additional 12 years of relevant experience (for a total of 22+ years). - Desired Qualifications Desired Skills: - Knowledge of FAA's Terminal Flight Data Manager (TFDM) system and its integration requirements. - Experience with site surveys, hardware/software installation, and system testing in aviation or government-related environments. - Familiarity with project management tools and methodologies to track schedules and milestones. - Strong leadership skills with experience managing teams and coordinating efforts across organizations. - Ability to troubleshoot and resolve technical issues under tight deadlines. - Experience with Joint Acceptance Inspections (JAI) and Operational Readiness Declarations (ORD). - Excellent written and verbal communication skills for clear reporting and documentation. - Ability to thrive in high-pressure, deadline-driven environments. Overview Noblis and our wholly owned subsidiaries, Noblis ESI, and Noblis MSD tackle the nation's toughest problems and apply advanced solutions to our clients' most critical missions. We bring the best of scientific thought, management, and engineering expertise together in an environment of independence and objectivity to deliver enduring impact on federal missions. Noblis works with a wide range of government clients in the defense, intelligence and federal civil sectors. Learn more at Noblis -About Us Why work at a Noblis company? Our employees find greater meaning in their work and balance the other things in life that matter to them. Our people are our greatest asset. They are exceptionally skilled, knowledgeable, team-oriented, and mission-driven individuals who want to do work that matters and benefits the public. Noblis has won numerous workplace awards. Noblis maintains a drug-free workplace. *Remote/hybrid status is subject to change based on Noblis and/or government requirements Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, physical or mental disability, pregnancy/childbirth and related medical conditions, veteran or military status, or any other characteristics protected by applicable federal, state, or local law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us. EEO is the Law | E-Verify | Right to Work Total Rewards At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting the Benefits page on our Careers site. Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements and applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours worked. While monetary compensation is important, it's just one component of Noblis’ total compensation package. Posted Salary Range USD $115,500.00 - USD $180,525.00 /Yr.