Title: Mortgage Collection Recovery Sr. Specialist Location: Irving, Texas, United States Full-time Hybrid Type: 1ST Category: Mortgage Job Description: Description At Citizens, we’re more than a bank. As part of our team, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself. As the Collection Recovery Senior Specialist, you will field a variety of customer calls and display your passion to deliver high quality solutions for our customers. Additionally, you will help customers through their financial hardship by offering a wide variety of assistance and options. You will thrive in this role through your extensive training and knowledge in some of the most advanced techniques and tools for your specialized area of the collections/recovery business, including AI, to give customers the most realistic and helpful experience possible. You will work with limited supervision and will be responsible for providing support to junior staff members and peers to support their development and performance on your team. You will be a key player in driving improvements for strategic and tactical collection and recovery metrics, possibly performing special projects or initiatives that leverage colleague experience. Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally! Primary responsibilities include - Acts as a subject matter expert (SME) in a specialized area of collections/recovery business. - Assists in driving improvements in strategic and tactical collection and recovery metrics, ensuring adherence to applicable policy and procedure. - Completes any and all file/system maintenance required in accordance with policy in order to signify an account is currently engaged in a specialized form of collections. - Understands, adheres to and abides by any and all laws, regulations, and bank policy regarding specialty collections. - Assists junior or less experienced staff members with escalated concerns or perform peer reviews as required by department management. - May be expected to perform special projects or initiatives that leverage colleague experience. This will be as directed by management and senior management. Qualifications Required: - Strong oral communication, counseling, and persuasion skills. - Excellent data entry and typing skills. - Aptitude for math and problem-solving. - Familiarity with digital phone systems. - Ability to make independent decisions and exercise sound judgment. - Strong organizational skills and ability to perform in a production-driven environment. - Flexibility to adapt to evolving business needs with a positive attitude. Preferred: - 2-3 years prior experience in mortgage collections or loss mitigation. - Knowledge of Fair Debt Collection Practices and mortgage regulations. - Experience with MSP/Black Knight systems. - Proficiency in Microsoft Excel and Word. Qualified candidates must complete a video interview after applying as the next step, to be completed within 7 days of receiving the link. Hours/Work Schedule - Looking for 9am-6pm, 9:30am-6:30pm and 10am-7pm, Central Standard Time - Hybrid: 4 days on-site, 1 day remote Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Billing Specialist I Remote-1 Home Full time R-16712 At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Description The Billing Specialist is responsible for ensuring the accuracy and completeness of billing data, supporting payment reconciliation processes, and maintaining thorough documentation of billing-related activities. This role plays a critical part in the financial operations of the organization by validating billing inputs, assisting with adjustments and re-billings, and ensuring all records are properly maintained for audit and reporting purposes. Responsibilities - Validate billing data to ensure accuracy and completeness - Assist in reconciling payments, adjustments, and re-billings - Maintain detailed and organized documentation of billing, payment, and related financial activities - Other duties as assigned Minimum Qualifications - High school diploma from an accredited school or equivalent GED - 6 months of work experience in Billing, Reconciliations, Collections, or Pharmacy Must be eligible to work in the United States without the need for work visa or residency sponsorship Additional Qualifications - Proficient in Microsoft Office Suite, specifically Excel - Ability to analyze data with a high level of accuracy and consistency Preferred Qualifications Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job. Potential pay for this position ranges from $17.85 - $25.48 based on experience and skills.

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: We are seeking a motivated Intake Specialist to join Job Duck and support a fast-paced personal injury law practice. In this role, you will be the first point of contact for potential clients, ensuring every inquiry is handled with urgency, empathy, and professionalism. You will guide individuals through the intake process, screen cases for qualification, and maintain accurate records in Smart Advocate. This position is ideal for someone who thrives in a client-facing environment, excels at communication, and enjoys building trust while managing multiple priorities. Candidates who are detail-oriented, reliable, and personable will find this role both rewarding and impactful. • Monthly Compensation: 1142 USD to 1220 USD Responsibilities include, but are not limited to: - Maintain and update CRM (Smart Advocate) with accurate notes and all critical case details. - Conduct daily outbound follow-up calls with prospective clients to maintain engagement. - Manage after-hours intake and escalate urgent or critical cases to attorneys as needed. - Respond to all new leads within 30 minutes, including calls, web form submissions, and referrals. - Manage CRM data and ensure all client records are accurate, complete, and up to date. - Guide potential clients through the intake process, ensuring a smooth and professional experience. - Screen cases based on qualification criteria (e.g., injury type, third-party involvement, etc.). - Send and confirm fee agreements for all qualified leads in a timely manner. - Act as backup for reception by answering incoming calls and directing inquiries appropriately. Requirements: • 2-3 years of experience working as an Intake Specialist •Previous experience in a personal injury law firm, or a strong understanding of personal injury terms, is preferred •Expected call volume: 45 calls per day •CRM: Smart Advocate •Customer-Focused Mindset – You prioritize client experience by ensuring every interaction makes the client feel heard, supported, and valued. •Persuasive Verbal and Written Communication – You communicate with clarity and confidence, building trust and guiding clients toward informed decisions. •Professional Phone Etiquette – You maintain a professional tone, effectively lead conversations, and ensure positive call outcomes. •Objection Handling & Follow-Up – You address concerns thoughtfully, overcome objections, and follow through consistently to drive results. •Closing Confidence – You secure signed fee agreements with clarity, professionalism, and a sense of urgency. •Strong Planning and Prioritization – You effectively prioritize tasks and identify high-impact activities. •Excellent Time Management – You work efficiently, respond promptly, and maximize productivity throughout the day. •CRM and Workflow Accuracy – You utilize tools such as Smart Advocate to maintain organized, accurate, and up-to-date records. •Detail-Oriented and Accurate – You ensure all client interactions and data entries are complete and precise. •Empathetic and Relatable – You build genuine connections with clients while maintaining professional boundaries. •Trustworthy and Discreet – You handle sensitive information with integrity and confidentiality. •Reliable and Consistent – You demonstrate dependability and maintain high performance standards daily. •Coachable and Growth-Oriented – You welcome feedback and continuously seek opportunities for improvement. •High Sense of Urgency – You act quickly and decisively, recognizing the importance of timely responses. •Resilient and Positive – You maintain a positive attitude and adapt well in challenging situations. •Goal-Oriented – You are driven by performance metrics, KPIs, and measurable outcomes. Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions!  Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

We anticipate the application window for this opening will close on - 30 Sep 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Join Medtronic as an Affera Mapping Specialist and be at the forefront of transforming lives through advanced medical technology! In this dynamic role, you’ll work alongside a collaborative team of clinicians, engineers, physicians, and innovators to execute mapping solutions for cardiac and other electrophysiological systems. By blending technical expertise with a passion for improving patient outcomes, you'll have the opportunity to impact global healthcare directly. If you're driven by precision, problem-solving, and the chance to make a tangible difference in people’s lives, this is your opportunity to grow your career while shaping the future of medical innovation at Medtronic.  We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.  OPTIONAL:  This position posting is location flexible and can be based in any of the following locations (ENTER STATES)  To find all CAS Mapping roles available please use #casmap in the key word search at Medtronic Careers .    Various levels available based on qualifications and experience   Responsibilities may include the following and other duties may be assigned.  - Provide clinical and technical support and training to physicians and staff on the EP mapping and navigation system and all CAS products.  - Educate and train physicians, hospital personnel and office staff on technical matters relating to CAS products and related procedures.  - Promote the safe and effective use of Medtronic CAS products and related procedures.  - Understand and support national, regional and territory sales objectives to achieve or exceed sales goals within all CAS products.   - Develop and cultivate customer relationships resulting in incremental business.  - Work in partnership with Account Manager, Regional Manager and Area Directors to identify potential sales opportunities.  - Collaborate and strategize with local sales team to conduct customer training for mapping and other CA Solutions products.  - Collaborate and communicate with the sales and clinical teams in the region.  - Serves as an effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support.  - Serve as a regional champion to share your experience and influence others to be proficient in the mapping technology.   ​  The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.   We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.  To learn more about Inclusion & Diversity at Medtronic Click Here    Required Qualifications  To be considered for this role, please ensure these minimum requirements are evident on your resume.  - High School diploma PLUS a minimum 8 years of work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field​​ - OR​ - Associate degree PLUS a minimum of 6 years of work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field​ - ​​OR​ - Bachelor degree PLUS a minimum 4 years work experience in healthcare within an EP, Cath Lab setting or sales in cardiac field    Preferred Qualifications  - B.A./B.S. Degree in nursing, cardiovascular, life sciences, or technical discipline with minimum of four years work experience in cardiac field, hospital/clinic or sales.    - Proven track record with technical training assignments.    - Experience in the cardiac catheter ablation field, EP lab, in a hospital/clinic or EP medical sales providing technical / clinical support.     Additional Job Requirements  - Environmental exposure to infectious disease and radiation   - Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise   - Clinical Specialists will on occasion be required to travel outside of their assigned territory and possibility overnight   - Must have a valid driver’s license   - Ability to freely move throughout the facility, use a phone, keyboard and mouse, visually able to interact with personal computers    - Must be able to stand/sit/walk for 8 hours a day  - Must be able to drive approximately 25-50% of the time within assigned territory and may require overnight travel.  Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application.     CARDIOVASCULAR PORTFOLIO:    Cardiac Ablation Solutions offers cardiac mapping and ablation solutions to treat patients with abnormal heart rhythms. Our vision is to help patients worldwide by advancing innovation for the diagnosis and ablation of cardiac arrhythmias, enabling clinicians to perform procedures with superior outcomes.   For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$ 100,000- $115,000 The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.