Nationwide Insurance, founded in 1926, is one of the oldest and most well-respected insurance agencies in the United States. Headquartered in Columbus, Ohio, where more than 10,000
AVP, P&C Technical Performance Excellence – Underwriting
Location
United States
Posted
47 days ago
Salary
$154K - $258K / year
Seniority
Mid Level
No structured requirement data.
Job Description
AVP, P&C Technical Performance Excellence – Underwriting
Nationwide Insurance
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Please Note: Please note: This role is preferred on-site at a major office but may be remote within the U.S. for qualified candidates. Job Description Summary Do you enjoy working with other executives to drive the strategy of a Fortune 100 company? Are you an expert in P&C Underwriting? Do you have experience creating and implementing underwriting process standards, best practices and supporting metrics? If you thrive in an environment where you can interface and guide executives in Personal Lines, Commercial Lines, Agribusiness and Excess and Surplus, finance, and technology transformation leaders to develop philosophical alignment, strategic vision and build industry expertise, then we want to hear from you! The AVP, P&C Technical Performance Excellence – Underwriting serves as a strategic partner to senior leaders, collaborating across business units to enhance underwriting technical process performance and drive operational scalability. The role is responsible for the degree to which processes, decisions, and controls are executed consistently and as intended, supported by reliable metrics and clear governance, to produce outcomes the organization can have confidence in over time. It also assesses technical process effectiveness across business units to identify and resolve systemic cross BU themes, which inform actionable interventions and enterprise uplift roadmaps. This leader delivers transparent performance reporting that elevates visibility into technical strengths, risks, and improvement opportunities for executive stakeholders. The role is also responsible for bringing external market and technology insights to guide capability building and support business units with coaching programs that enable consistently strong outcomes across the organization. Job Description Key Responsibilities: Technical Standards - Own, evolve, and govern technical process maturity frameworks and associated competency models to drive consistent excellence across the enterprise. - Develop, maintain, and enhance technical playbooks, guidelines, and communities of practice (CoPs) to support standardized ways of working. - Establish and reinforce expectations for consistency and adherence to standards where appropriate, balancing enterprise alignment with business needs. Performance Insight & Diagnostics - Partner with business unit executives and segment leaders to assess technical maturity and overall process effectiveness. - Lead cross‑P&C unit opportunity assessments and deep‑dive diagnostics to identify strengths, gaps, and improvement opportunities. - Synthesize findings to surface systemic themes and root causes impacting technical performance across the organization. Signals, Reporting & Transparency - Design, produce, and maintain quarterly technical process performance reporting to enable informed decision‑making. - Deliver structured insights and enterprise‑level readouts to business unit and segment leadership. - Provide clear, transparent visibility into technical strengths, risks, and areas for improvement. Opportunity Identification & Intervention Design - Identify cross‑business unit themes and opportunities to improve technical processes and outcomes. - Accountable for translating insights into actionable interventions, including playbook enhancements, training solutions, process redesign, and technology enablement. - Lead with quality analytics to collaborate with product, and operations teams to shape and align Cross BU uplift roadmaps. Market & Technology Expertise - Maintain an external perspective on emerging industry technologies, decision‑support tools, and industry best practices. - Evaluate potential solutions and approaches that enhance technical rigor, efficiency, and effectiveness. - Serve as a strategic thought partner, translating external trends into implications for internal strategy and capability development. Capability Building & Coaching - Support business units with technical uplift and capability‑building programs, such as Communities of Practice aligned to enterprise priorities. - Contribute to roadmap development and sequencing improvement initiatives. - Support business case development and rationalization to ensure investments are aligned to value and impact. May perform other responsibilities as assigned. Reporting Relationships: Reports to VP of P&C Tech Excellence, 2-3 Director/Sr Consultant and Consultant FTEs as direct reports Typical Skills and Experiences: Education: Undergraduate degree; additional P&C certifications and/or professional designations preferred. Experience: 10-15 years of Property Casualty experience in underwriting, claims or adjacent operational functions. Business process redesign or continuous improvement are highly desirable. Discipline for measurement and a bias for action are preferred. Knowledge, Abilities and Skills: Demonstrated expertise in underwriting. Must have demonstrated knowledge of project management concepts and techniques. Proven understanding of customer business environment. Must be fully proficient in process development or process operations. Demonstrated leadership ability with technical and business teams including virtual teams. Must have a breadth of knowledge of property and casualty market trends. Must have excellent verbal and written communication skills. Proven ability to make decisions and recommendations on process strategies while considering various options to business units and senior management required. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner. Values: Regularly and consistently demonstrates the Nationwide Values. Job Conditions: Overtime Eligibility: Exempt (Not eligible) Working Conditions: Normal office environment. Some travel may be required. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. We currently anticipate accepting applications until 05/10/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. This position could be filled within any of the lower 48 U.S. states. Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247. For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for AVP, P&C Technical Performance Excellence - Underwriting : $154,000.00-$290,000.00 The expected starting salary range for AVP, P&C Technical Performance Excellence - Underwriting : $154,000.00 - $258,000.00
Related Guides
Related Categories
Related Job Pages
More Vice President Jobs
Mimecast is looking for a VP, Technical Alliances & Hyperscalers to lead and scale Mimecast’s strategic technology partnerships across the cybersecurity ecosystem and major cloud platforms. This is a high-impact, senior leadership role responsible for building and executing joint go-to-market strategies with leading cybersecurity vendors as well as deepening Mimecast’s presence and revenue generation across the three major Hyperscalers — AWS, Microsoft Azure, and Google Cloud. The VP will serve as the executive owner of these relationships, driving pipeline, co-sell motions, integrations, and marketplace activity that accelerate Mimecast’s growth globally. What You’ll Do: - Alliance Leadership: Serve as executive owner for key technology alliances (CrowdStrike, Zscaler, SentinelOne, Sophos), driving GTM strategy, co-sell motions, and partner-sourced pipeline. - Hyperscaler Strategy: Lead Mimecast’s AWS, Azure, and Google Cloud strategy across Marketplace, co-sell, private offers, and cloud-funded programs. - Joint Planning: Build and execute joint business plans with alliance and cloud partners, including pipeline targets, enablement, field alignment, and executive engagement. - Product Collaboration: Work with Product and Engineering to deliver high-value integrations, API connections, joint bundles, and technical certifications. - Marketplace Growth: Increase AWS/Azure/GCP Marketplace revenue through optimized listings, CPPO/private offer processes, and aligned co-sell motions. - Cross-Functional Alignment: Collaborate with Sales, Marketing, Product, and Legal to ensure accurate tracking and attribution of partner-sourced and influenced pipeline. - Executive Representation: Represent Mimecast at partner briefings, industry events, and joint marketing activities to elevate visibility and influence. - Team Leadership: Lead and develop a high-performing global team of Alliance Managers and Hyperscaler Partner Managers. - Performance Insights: Track, measure, and report on alliance and Hyperscaler KPIs including pipeline, Marketplace bookings, co-sell wins, and ARR contributions. What You’ll Bring: - Experience: Tenured background in technology alliances, strategic partnerships, or business development within cybersecurity or cloud. - Ecosystem Relationships: Hands-on experience and established relationships with CrowdStrike, Zscaler, SentinelOne, Sophos, AWS, Azure, or Google Cloud partner programs. - Hyperscaler Expertise: Deep understanding of AWS/Azure/GCP go‑to‑market models, including CPPO, Marketplace frameworks, co-sell programs, and cloud-commit mechanisms. - Revenue Execution: Proven ability to deliver measurable pipeline and revenue growth through alliance and cloud channels. - Technical Acumen: Ability to engage credibly with product, engineering, and security teams on architectures, integrations, and solution positioning. - Executive Presence: Strong communication skills and comfort engaging C‑suite and VP-level stakeholders internally and externally. - Leadership Strength: Demonstrated success building and leading high-performing partner management teams across regions. - Industry Fit: Background in SaaS or cybersecurity; experience in email security, data protection, or threat intelligence is a plus. - Travel Capability: Ability to travel internationally to support partner relationships, events, and executive engagements. The base salary range for this position is $216,000 − $324,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly. #LI-DW1 #LI-REMOTE Belonging at Mimecast Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Payments - B2B Merchant Services Senior Relationship Manager - Vice President
JPMorgan Chase & Co.JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
This is a remote, work-from-home position. J.P. Morgan Payments is among the world’s largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services. In addition to providing international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintech’s to expand our client base and product offerings. As as Senior Relationship Manager you will be responsible for managing, expanding and retaining a portfolio of existing major relationships across multiple industries in Canada. Job Responsibilities - Deliver Best in Class Service: - Use your winning personality and professional interpersonal skills to serve as the primary point of contact for all high-value clients that fall within your portfolio - Drive Strategy: - Understand both the payments landscape, as well as each client’s processing environment, and develop a plan to offer tailored payment processing solutions to meet each client’s unique business goals - Lead & Collaborate: - Act as the quarterback amongst the other partner/business teams at Chase to implement various projects to ensure you are delivering strategic support and solving for all operational issues and escalations from your portfolio - Showcase Your Busy Savvy: - Using your keen entrepreneurial and negotiation skills, lead pricing and renewal of all contracts within your portfolio - Establish Yourself a SME: - Maintain a strong knowledge base of the payments landscape and help educate your clients and business partners about the products and services that Chase can offer that will help meet their needs. Required qualifications, capabilities and skills: · Bachelor’s degree in business administration, accounting, marketing or other related fields. In lieu of degree, may have relevant work experience · Typically will have 3 years of experience within account management, sales or contract negotiations · Knowledge of Payments Processing industry and procedures · Ability to enhance revenue and market share through effective use of relationship management skills · Experience overseeing projects or managing portfolios would be an asset · Ability to analyze and research to resolve issues JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Vice President, Client Success Partner - BFSI
PerceptaPercepta is a public outsourcing and customer relationship company that provides client contact services with the goal of developing customer loyalty. The customer-focused organiza
Bringing smiles is what we do at TTEC… for you and the customer. As a VP, Client Success Partner, working remotely or at our principal place of business in Austin, Texas, you’ll be a part of bringing humanity to business. #ExperienceTTEC What You’ll be Doing Reporting to the BFSI Portfolio Leader, this experienced executive will lead a specialized client portfolio across the BFSI vertical representing the TTEC Engage solution set. The VP will nurture relationships with our clients to grow a profitable book of business leveraging your passion for – and in depth understanding of the modern customer experience landscape, deep expertise in operational excellence, and building client relationships. As a client success executive, you should stay up to date on market trends impacting your clients’ industries and work to understand and anticipate their business needs to position TTEC as a value-add strategic partner to best support their objectives. To be successful in this role, you will ensure alignment between our organization's objectives and each client's needs to maintain and deliver profitable growth in your portfolio. You will be responsible for orchestrating TTEC teams and individuals from marketing, sales, offers and solutioning, and delivery to successfully serve clients and grow your book of business profitably. During a Typical Week, You’ll - Act as a visionary for your client portfolio with an in-depth understanding of CX delivery and technology-enabled solutions. - Have full P&L responsibility and for meeting/exceeding annual financial goals while making progress on longer-term financial performance. - Lead the development of the short and long-term business strategy to include expanded digitized offerings, geo expansion and solutions that align with your clients’ business needs and market trends. - Work hand in hand with offering, solutioning and delivery teams to deliver on the strategies. - Review existing client relationships to ensure best practices are in place for client management, retention, and to position us for growth - Create strategy for business growth and oversight of current business within the portfolio including achieving the businesses goals for sales, business development, and delivery across TTEC Engage - Build and sustain internal and external relationships and have the stature and credibility to interface at senior levels. - Collaborate closely with other client portfolio leaders to share best practices, identify synergies and business opportunities that will benefit our clients and the company growth and financial performance. What You Bring to the Role - 15+ years of business leadership experience, preferably in the customer experience industry - In depth knowledge of customer experience with BFSI clients - Combine vision, strategy and tactics to systematically grow the organization and customer development goals through creativity, ethical behavior and business builder techniques. - Sophisticated understanding of the sales process, contact center operations, and financial metrics of successful service delivery while bringing a proven approach for how to optimize a large scale, distributed environment. - A problem solver with demonstrated success influencing, managing and being part of matrix organizations. - Accustomed to serving large / complex Fortune 500 clients in an extremely fast-paced environment - Someone who galvanizes the team, excites the masses about one’s vision / operational plan, and balances being a take-charge leader with having a collaborative approach
Vice President, Client Success Partner - BFSI
TTECCustomer experience obsessed. Powered by people + technology.
Bringing smiles is what we do at TTEC… for you and the customer. As a VP, Client Success Partner, working remotely or at our principal place of business in Austin, Texas, you’ll be a part of bringing humanity to business. #ExperienceTTEC What You’ll be Doing Reporting to the BFSI Portfolio Leader, this experienced executive will lead a specialized client portfolio across the BFSI vertical representing the TTEC Engage solution set. The VP will nurture relationships with our clients to grow a profitable book of business leveraging your passion for – and in depth understanding of the modern customer experience landscape, deep expertise in operational excellence, and building client relationships. As a client success executive, you should stay up to date on market trends impacting your clients’ industries and work to understand and anticipate their business needs to position TTEC as a value-add strategic partner to best support their objectives. To be successful in this role, you will ensure alignment between our organization's objectives and each client's needs to maintain and deliver profitable growth in your portfolio. You will be responsible for orchestrating TTEC teams and individuals from marketing, sales, offers and solutioning, and delivery to successfully serve clients and grow your book of business profitably. During a Typical Week, You’ll - Act as a visionary for your client portfolio with an in-depth understanding of CX delivery and technology-enabled solutions. - Have full P&L responsibility and for meeting/exceeding annual financial goals while making progress on longer-term financial performance. - Lead the development of the short and long-term business strategy to include expanded digitized offerings, geo expansion and solutions that align with your clients’ business needs and market trends. - Work hand in hand with offering, solutioning and delivery teams to deliver on the strategies. - Review existing client relationships to ensure best practices are in place for client management, retention, and to position us for growth - Create strategy for business growth and oversight of current business within the portfolio including achieving the businesses goals for sales, business development, and delivery across TTEC Engage - Build and sustain internal and external relationships and have the stature and credibility to interface at senior levels. - Collaborate closely with other client portfolio leaders to share best practices, identify synergies and business opportunities that will benefit our clients and the company growth and financial performance. What You Bring to the Role - 15+ years of business leadership experience, preferably in the customer experience industry - In depth knowledge of customer experience with BFSI clients - Combine vision, strategy and tactics to systematically grow the organization and customer development goals through creativity, ethical behavior and business builder techniques. - Sophisticated understanding of the sales process, contact center operations, and financial metrics of successful service delivery while bringing a proven approach for how to optimize a large scale, distributed environment. - A problem solver with demonstrated success influencing, managing and being part of matrix organizations. - Accustomed to serving large / complex Fortune 500 clients in an extremely fast-paced environment - Someone who galvanizes the team, excites the masses about one’s vision / operational plan, and balances being a take-charge leader with having a collaborative approach


