• Prospect and generate new business opportunities through outbound calls, emails, and social media outreach. • Qualify inbound and outbound leads by understanding customer needs and matching them with appropriate solutions. • Schedule meetings and product demonstrations for the sales team with qualified prospects. • Maintain detailed records of sales activity and customer interactions within the CRM system. • Collaborate with marketing and sales teams to develop strategies that drive lead generation and pipeline growth. • Stay informed about industry trends, competitors, and market conditions. • Meet or exceed monthly and quarterly lead generation targets.

• Execute strategies to acquire new customers and reactivate inactive accounts. • Support branches and sales teams in achieving sales objectives. • Build meaningful relationships with customers to foster trust and loyalty. • Follow up on cold and warm leads to advance the sales process. • Submit detailed activity logs daily through our CRM system. • Adopt and master company tools, technology, and processes. • Participate in professional development programs, including Ewing University and AA-ISP certification.

Role Description Help drive our new business growth as an SDR on our remote sales team — great product, strong support, clear targets. - Generate outbound pipeline through targeted prospecting - Execute personalised outreach sequences - Qualify inbound and outbound leads effectively - Partner with AEs to convert pipeline to revenue - Maintain accurate records in the CRM Qualifications - Excellent written and spoken English - Motivated, resilient, and commercially minded - Previous sales experience preferred - Familiar with CRM and sales outreach tools - Dependable and high-output in a remote environment Requirements - Excellent written and spoken English - Motivated, resilient, and commercially minded - Previous sales experience preferred - Familiar with CRM and sales outreach tools - Dependable and high-output in a remote environment

• Inbound qualification: You handle incoming inquiries, conduct structured initial conversations (discovery), and assess whether a lead is a good fit for PraxisConcierge • Outbound prospecting: You research suitable medical practices and MVZs (medical care centers), initiate first contact via LinkedIn and phone, and nurture prospects until they are ready for a meeting with an Account Executive (AE) • Scheduling: You book qualified demos directly into Account Executives' calendars and ensure a clean handover • CRM maintenance: You document all activities carefully in Pipedrive and ensure lead data is up to date • Process improvement: You contribute ideas to make qualification and outreach processes more efficient — e.g., through templates, automations, or new channels • Events: You represent PraxisConcierge at selected medical conferences and trade shows and present our solutions to a broader audience