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Critical Software is proud to be a Benefit Corporation, committed to making a positive impact on society, workers, the community, and the environment, in addition to profit. We are an equal opportunity workplace and committed to allowing candidates with disabilities or neurodevelopmental conditions to prove their competencies to their full potential.
PMO Director
Location
Portugal
Posted
61 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
PMO Director
Critical Software
Role Description We're seeking a pragmatic and forward-thinking PMO Director to lead the evolution of Critical Software's project management capabilities as we scale our operations and embrace new ways of delivering value. This role will be instrumental in strengthening our delivery system, enhancing predictability and performance of project execution across markets, and driving the adoption of modern tools, including AI, to support project execution at scale, and helping project and technical leaders grow in their role. You will work closely with the COO and senior leadership to align delivery practices across our different markets (Portugal, Germany, UK, USA), bringing more consistency, better forecasting, and stronger leadership across projects. This role is about making things work better at scale: shaping direction, supporting execution, and driving change where it matters. Qualifications - 10+ years of experience in Project/Program management, PMO leadership, or delivery management - Proven experience in defining and implementing PMO structures, processes, and governance in complex organisations - Background in software engineering, technology services, or mission-critical environments - Experience working across multiple projects, customers, or markets - Strong experience with project management tools and platforms (e.g., Jira, MS Project, or similar) - Focus on developing people, particularly project managers and technical leaders in their leadership and communication skills - Good judgement when it comes to structure: able to define direction and frameworks, but not overly attached to process for its own sake - Practical familiarity with AI or automation in a delivery or operational context - Hands-on, pragmatic mindset with a strong focus on outcomes and simplicity - Ability to balance structure and flexibility, avoiding over-engineering while ensuring control and quality - A practical problem-solver who thrives in dynamic environments and focuses on getting things done - Curious and open to innovation, with a drive to continuously improve how work is delivered Requirements - Define and evolve project management practices across the organisation, ensuring consistency while allowing flexibility for different customers and markets - Establish clear governance models that enable visibility, early risk detection, and predictable delivery outcomes - Lead the evolution of project management tools and platforms across the organisation - Drive the adoption of data-driven decision-making and reporting to improve forecasting accuracy and operational visibility - Explore and implement AI-driven solutions to enhance planning, risk management, resource allocation, and delivery performance - Lead the development of project management capabilities across the organisation, including training, coaching, and mentoring - Support the growth of both project managers and technical leaders, strengthening leadership skills and delivery ownership - Foster a culture of accountability, continuous improvement, and pragmatic execution - Work closely with Operations Directors, Business Development, and Technology leadership to ensure alignment between delivery, customer expectations, and technical execution - Act as a key partner to the COO in strengthening the overall delivery system and scaling operations effectively - Promote knowledge sharing and alignment across markets, enabling consistency without unnecessary bureaucracy Benefits - Work that fits your life, not the other way around - Offices designed to make you feel like you belong - A team that knows how to work hard, but also how to have fun - Pay that makes you feel valued, plus performance-based rewards - Your growth is our priority: training, support, and opportunities! - Private Health Insurance - Because your health and peace of mind matters. - Employee Assistance Programme - Confidential support for you and your household from mental health to legal or financial advice. - Home Office Support - Get what you need to work comfortably from home. - Extra Holidays - Two extra days after your first year, and more as time goes on. - Extra Parental Leave - Two additional months of fully paid leave for both parents. - Flex-time - Work when it makes sense for you. - Gradual Return to Work Support - We'll help you ease back in with a plan that fits your pace and needs. - Away From Keyboard - Sabbatical programme for long-term employees. Company Description Critical Software is proud to be a Benefit Corporation, committed to making a positive impact on society, workers, the community, and the environment, in addition to profit. We are an equal opportunity workplace and committed to allowing candidates with disabilities or neurodevelopmental conditions to prove their competencies to their full potential.
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