Title: Medical Billing & Collections Generalist Location: Mifflinburg United States Customer Service/Support Job Description: About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Overview and Responsibilities Summary We are seeking a dedicated Billing Collection Generalist for our Billing Center. In this position you are responsible for the completion of special projects as assigned by the Billing Center manager (BCM) or supervisor (BCS), working directly with them to ensure all projects are handled effectively and efficiently. Pay starting at $15 - Mon - Fri scheduled shift / flex hours between 7am - 5pm - Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with management approval Essential Job Duties and Responsibilities (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.) - All manual re-billing audits are reviewed for accuracy and turned into supervisor for approval before posting, insures release of claim - Contacts payer, patient or location as appropriate - Documents all work done in iWorkQ via notes and patient notes in eIntake - Ensures good communication with locations and payers - Processes all adjustments within iWorkQ - Processes doctor and insurance changes in eIntake - Reports to BCC Supervisor any payer trends preventing payment - Resolves emails from BCC Supervisor/BCM within 48 hours - Reviews patient information in IMBS and eIntake to determine why the claim is unpaid - Reviews patient information in IMBS to determine if an adjustment is valid - Special Projects as assigned by the BCD with specific instructions as to how to complete and when to complete by - Works with BCC Supervisor and Team Lead on resolution of payer and patient issues - Performs other duties as assigned Qualifications Employment is contingent on - Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws. - Drug screen (when applicable for the position) - Compliance with healthcare facility credentialing process (when applicable for the position) - Valid driver's license in state of residence with a clean driving record (when applicable for the position) Required Education and/or Experience - High school diploma or GED equivalent, required Preferred Education and/or Experience - One to three years of related prior work experience in a team-oriented environment - Experience in medical field and administrative record management, preferred - Strong customer service background Skills and Competencies - Effectively communicate in English; both oral and written - Interpret a variety of communications (verbal, non-verbal, written, listening and visual) - Maintain confidentiality, discretion and caution when handling sensitive information - Multi-task along with attention to detail - Self-motivation, organized, time-management and deductive problem solving skills - Work independently and as part of a team Machines, Equipment and Technical Abilities - Email transmission and communication - Internet navigation and research - Microsoft applications; Outlook, Word and Excel - Office equipment; fax machine, copier, printer, phone and computer and/or tablet Physical Demands - Lifting may be required at times - Requires sitting, walking, standing, talking and listening - Requires close vision to small print on computer and/or tablet and paperwork Rotech Information Benefits - Generous paid time off and paid holidays - Overtime pay for non-exempt positions (as applicable) - Commission for Account Executives - Bonus and incentive opportunities - Fixed and variable car reimbursement for Area Managers and Account Executives - Car, mileage, and telephone reimbursement (as applicable) - Employee discount and recognition programs - Employee Assistance Program (EAP) - 401(k), HSA, and FSA/Dependent Care FSA - Medical, prescription, dental, and vision coverage - Life insurance, disability, accidental death, identity protection, and legal services - Meru Health mental health and Mercer SmartConnect Medicare programs - Livongo Diabetes and High Blood Pressure programs - Healthcare Bluebook and RX Savings Solutions programs - Hepatitis B (HEPB) and TB vaccinations Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

• Own daily execution across Billing and Customer Service, driving structure, accountability, and consistency. • Directly manage Billing team and Customer Service Representatives, ensuring daily execution, productivity, and follow-through. • Monitor operational workflows, ensuring adherence and timely task execution across the department. • Partner with leadership on workflow design, process improvements, and system enhancements. • Act as first escalation point for team questions, customer-impacting concerns, and billing or service exceptions. • Conduct regular coaching conversations and performance feedback sessions with team members. • Drive consistency in execution, identify bottlenecks, and improve visibility within workflows. • Ensure timely resolution of escalations and customer-impacting issues at the supervisor level.

Role Description Our team at Vitaly Health is looking for an Orthopedic Surgery NP/PA to join our Medical Center on a three months Locum Tenens basis, with a start date of May 2026. The role involves scheduled clinical hours only, seeing an average of twenty one (21) patients per shift in an outpatient, telehealth setting. Come join us in providing quality care to our community! Qualifications - Board Eligible - Licensed in Georgia State - No Additional Certifications are Required - Fellowship Status Preferred - EPIC Preferred Benefits - Negotiable compensation - Comprehensive coverage of all expenses - Flexible start date - Malpractice insurance coverage Company Description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Health's Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is Duke Health's fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions. This position is 100% remote. All Duke University remote workers must reside in one of the following states: North Carolina, Virginia, South Carolina, Tennessee, Florida, and Texas *Now offering a $10,000 sign-on bonus that will pay out in 4 equal installments over 24 months - 6-month increments. Occ Summary The Medical Records Coder II is a certified coder. Coordinate/review the work of subordinate employees and assist with the training and continuing education programs. Code medical records utilizing ICD-10-CM and CPT-4 coding conventions. Review the medical record to assure specificity of diagnoses, procedures, and appropriate/optimal reimbursement for hospital and/or professional charges. Abstract information from medical records following established methods and procedures. Work Performed Review the complex (problematic coding that needs research and reference checking) medical records and accurately code the primary/secondary diagnoses and procedures using ICD-10-CM and/or CPT coding conventions. Coordinate/review the work of designated employees. Ensure quality and quantity of work performed through regular audits. Assist with research, development, and presentation of continuing education programs on areas of specialization. Review medical record documentation and accurately code the primary/secondary diagnoses and procedures using ICD-10-CM and CPT-4 coding conventions. Sequence the diagnoses and procedures using coding guidelines. Ensure DRG/APC assignment is accurate. Abstract and compile data from medical records for appropriate optimal reimbursement for hospital and/or professional charges. Consult with and educate physicians on coding practices and conventions to provide detailed coding information. Communicate with nursing and ancillary services personnel for needed documentation for accurate coding. Maintain a thorough understanding of anatomy and physiology, medical terminology, disease processes, and surgical techniques through participation in continuing education programs to effectively apply ICD-10-CM and CPT-4 coding guidelines to inpatient and outpatient diagnoses and procedures. Maintain a thorough understanding of medical record practices, standards, regulations, Joint Commission on Accreditation of Health Organizations (JCAHO), Health Care/Finance Administration (HCFA), Medical Review of North Carolina (MRNC), etc. Assist with special projects as required. Perform other related duties incidental to the work described herein. Knowledge, Skills, and Abilities Advanced ICD-10-CM & CPT-4 coding conventions, Anatomy and Physiology, Medical Terminology, Extensive DRG/APC reimbursement knowledge, Coding software familiarity, Effective written and verbal communication skills, Data entry/CRT Level Characteristics N/A Minimum Qualifications Duke is an Equal Opportunity Employer committed to providing employment opportunities without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy-related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Education High school diploma required. Experience RHIA certification—no experience required, RHIT certification—no experience required, CCS certification- one year of coding experience required, CPC or HCS-D certification—two years of coding experience required Degrees, Licensures, Certifications Must hold one of the following active/current certifications: Registered Health Information Administrator (RHIA), Hospital Coding Registered Health Information Technician (RHIT), Hospital Coding Certified Coding Specialist (CCS), Hospital Coding Certified Professional Coder (CPC), Homecare Coding, or Homecare Coding Specialist-Diagnosis (HCS-D) Homecare Coding Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.