Job Closed

This listing is no longer active.

Manila Recruitment logo
Manila Recruitment

Talent Guaranteed

Operations Supervisor – Healthcare Billing

Medical Billing and CodingMedical Billing and CodingFull TimeRemoteSeniorTeam 11-50Since 2010H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

47 days ago

Salary

0

Seniority

Senior

3 yrs expEnglishERP

Job Description

Operations Supervisor – Healthcare Billing

Manila Recruitment

• Own daily execution across Billing and Customer Service, driving structure, accountability, and consistency. • Directly manage Billing team and Customer Service Representatives, ensuring daily execution, productivity, and follow-through. • Monitor operational workflows, ensuring adherence and timely task execution across the department. • Partner with leadership on workflow design, process improvements, and system enhancements. • Act as first escalation point for team questions, customer-impacting concerns, and billing or service exceptions. • Conduct regular coaching conversations and performance feedback sessions with team members. • Drive consistency in execution, identify bottlenecks, and improve visibility within workflows. • Ensure timely resolution of escalations and customer-impacting issues at the supervisor level.

Job Requirements

  • 3-5+ years of experience in operations supervision, team leadership, customer service management, billing operations, or a similar people-management role.
  • Proven experience directly managing frontline teams, preferably in customer service, operations support, billing, or shared-services environments.
  • Strong ability to supervise daily execution while also identifying opportunities to build better processes and stronger operating discipline.
  • Experience working with ERP, CRM, billing, helpdesk, or workflow management platforms; familiarity with Odoo or similar systems is strongly preferred.
  • Advanced proficiency in Excel or Google Sheets with strong attention to detail and confidence working with operational data.
  • Excellent English communication skills, both verbal and written, with the ability to lead remote teams and communicate clearly with internal stakeholders.
  • Strong judgment, problem-solving ability, and confidence in handling escalations, competing priorities, and process exceptions in real time.
  • Ability to work in US business hours (night shift in the Philippines) in a fully remote environment.
  • Reliable internet connection and home office setup suitable for leading remote operations teams
  • Comfortable operating across multiple systems with partially manual processes.
  • Startup experience is mandatory due to high ambiguity, fast scaling, and evolving operational structure.
  • Preferred**
  • Experience in a high-growth startup, BPO, healthcare support, SaaS, or subscription-based business environment.
  • Exposure to billing operations, invoicing processes, recurring revenue workflows, or contract-related operational support.
  • Experience coordinating with QA, training, or process documentation functions to improve team performance.
  • Familiarity with dashboards, operational reporting, and KPI management.
  • General understanding of US healthcare, provider onboarding, or physician support workflows is a plus but not required.
  • Exposure to environments where billing, customer communication, and CRM operations are tightly coupled within one workflow ecosystem is strongly advantageous.

Related Categories

Related Job Pages

More Medical Billing and Coding Jobs

Role Description Our team at Vitaly Health is looking for an Orthopedic Surgery NP/PA to join our Medical Center on a three months Locum Tenens basis, with a start date of May 2026. The role involves scheduled clinical hours only, seeing an average of twenty one (21) patients per shift in an outpatient, telehealth setting. Come join us in providing quality care to our community! Qualifications - Board Eligible - Licensed in Georgia State - No Additional Certifications are Required - Fellowship Status Preferred - EPIC Preferred Benefits - Negotiable compensation - Comprehensive coverage of all expenses - Flexible start date - Malpractice insurance coverage Company Description

United States + 1 moreAll locations: United States | Georgia
Duke Health logo

MEDICAL RECORDS CODER II

Duke Health

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Full TimeRemoteTeam 10,001

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Health's Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is Duke Health's fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions. This position is 100% remote. All Duke University remote workers must reside in one of the following states: North Carolina, Virginia, South Carolina, Tennessee, Florida, and Texas *Now offering a $10,000 sign-on bonus that will pay out in 4 equal installments over 24 months - 6-month increments. Occ Summary The Medical Records Coder II is a certified coder. Coordinate/review the work of subordinate employees and assist with the training and continuing education programs. Code medical records utilizing ICD-10-CM and CPT-4 coding conventions. Review the medical record to assure specificity of diagnoses, procedures, and appropriate/optimal reimbursement for hospital and/or professional charges. Abstract information from medical records following established methods and procedures. Work Performed Review the complex (problematic coding that needs research and reference checking) medical records and accurately code the primary/secondary diagnoses and procedures using ICD-10-CM and/or CPT coding conventions. Coordinate/review the work of designated employees. Ensure quality and quantity of work performed through regular audits. Assist with research, development, and presentation of continuing education programs on areas of specialization. Review medical record documentation and accurately code the primary/secondary diagnoses and procedures using ICD-10-CM and CPT-4 coding conventions. Sequence the diagnoses and procedures using coding guidelines. Ensure DRG/APC assignment is accurate. Abstract and compile data from medical records for appropriate optimal reimbursement for hospital and/or professional charges. Consult with and educate physicians on coding practices and conventions to provide detailed coding information. Communicate with nursing and ancillary services personnel for needed documentation for accurate coding. Maintain a thorough understanding of anatomy and physiology, medical terminology, disease processes, and surgical techniques through participation in continuing education programs to effectively apply ICD-10-CM and CPT-4 coding guidelines to inpatient and outpatient diagnoses and procedures. Maintain a thorough understanding of medical record practices, standards, regulations, Joint Commission on Accreditation of Health Organizations (JCAHO), Health Care/Finance Administration (HCFA), Medical Review of North Carolina (MRNC), etc. Assist with special projects as required. Perform other related duties incidental to the work described herein. Knowledge, Skills, and Abilities Advanced ICD-10-CM & CPT-4 coding conventions, Anatomy and Physiology, Medical Terminology, Extensive DRG/APC reimbursement knowledge, Coding software familiarity, Effective written and verbal communication skills, Data entry/CRT Level Characteristics N/A Minimum Qualifications Duke is an Equal Opportunity Employer committed to providing employment opportunities without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy-related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Education High school diploma required. Experience RHIA certification—no experience required, RHIT certification—no experience required, CCS certification- one year of coding experience required, CPC or HCS-D certification—two years of coding experience required Degrees, Licensures, Certifications Must hold one of the following active/current certifications: Registered Health Information Administrator (RHIA), Hospital Coding Registered Health Information Technician (RHIT), Hospital Coding Certified Coding Specialist (CCS), Hospital Coding Certified Professional Coder (CPC), Homecare Coding, or Homecare Coding Specialist-Diagnosis (HCS-D) Homecare Coding Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

United States

Senior Ambulatory Medical Coder Edits

UnitedHealth Group

UnitedHealth Group is a healthcare and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and com

Accurately determine CPT and ICD-10 Edits for Professional Coding Services, analyze and correct coding discrepancies, and provide documentation feedback to physicians while adhering to coding guidelines and maintaining performance standards.

Remote
Mercor logo

Concierge Professional

Mercor

Cincinnatus is an enterprise staffing company that partners with leading technology companies to source and employ highly skilled professionals for full-time and long-term contingent roles. Cincinnatus serves as the employer of record for these engagements, providing W-2 employment, payroll, benefits, and compliance, while placing employees directly within client teams to work on high-impact initiatives. Roles hired through Cincinnatus are not project-based or freelance engagements. They are structured, role-based positions that typically involve full-time or fixed-term commitments, close collaboration with a client's internal teams, and integration into standard enterprise workflows. Cincinnatus is a legal entity separate from Mercor. While opportunities may be discovered through Mercor's platform, employment, onboarding, payroll, and benefits for these roles are administered by Cincinnatus. Equal Employment Opportunity Cincinnatus is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or any other legally protected characteristic. Cincinnatus is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans throughout the job application process.

Part TimeRemoteH1B No Sponsor

Role Description - Create deliverables addressing common requests in your professional domain. - Review peer-developed deliverables to enhance AI research quality. - Diagnose and solve real issues in your domain to advance machine learning systems. - Contribute expertise to cutting-edge AI research while working independently. - Work remotely on your own schedule with flexible hours. Qualifications - 4+ years professional experience in your respective domain. - Excellent written communication with strong grammar and spelling skills. Requirements - Start Date: Immediately Benefits - Compensation: $65–$75/hour - Location: Remote - Duration: 3–4 weeks - Commitment: 30–40 hours/week Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process Details - For any help or support, reach out to: support@mercor.com

Worldwide
$65 - $75 / hour
Job Closed