• Analyze current systems and business processes to identify improvements and optimization opportunities; • Gather and translate business requirements into detailed functional and non-functional specifications; • Support solution design and implementation, working closely with development and cross-functional teams; • Produce documentation and ensure ongoing support, performance monitoring, and change management for systems;

Title: Information Systems Engineer Location: France United States Job Description: A career that's the whole package! At Conga, we've built a community where our colleagues can thrive. Here you'll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard. Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100, trust Conga when commercial complexity is high and global impact is on the line. Our approach is grounded in the Conga Way, a framework that reflects our values and drives everything from hiring to decision-making, as well as key programs including recognition. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture. A quick snapshot… The Information System Engineer is responsible for the deployment and support of IT infrastructure, systems, application software and network services. This holder provides complex technical support to ensure application, infrastructure and system availability. The role includes problem diagnosis and resolution with activities comprising of requirement analysis, testing, integrating and managing components and applications. The role holder may also specialize in individual areas of responsibility where they may be the subject matter expert having greater responsibility and focus in these areas. Why it's a big deal… This role is critical to keeping Conga's technology environment secure, stable, and scalable. By proactively managing systems and infrastructure, responding effectively to incidents, and ensuring compliance with internal IT strategy, security, and regulatory standards, the System Engineer directly enables business continuity and future growth. Here's what we're looking for... - Proactively maintain and manage the technologies and platforms for the area responsible. - Design, Document and Implement solutions as required. - Provide support and escalation in response to issues as required by the business, potentially including out of business hours, ensuring SLA and resolution times are adhered to and correct escalation paths are appropriately followed. - Accurately log and document changes and work in the appropriate systems. - Impact assesses work and changes to ensure minimum impact to not only the platforms you are responsible for but any platforms or business processes which interact with your area of responsibility. - Ensure any work undertaken is in line with the Internal IT Strategy and in compliance with company, security and regulatory standards. - Assisting with ad-hoc or project tasks required by the business or in line with the overall IT strategy. - To maintain equipment and software inventory and liaise with Asset Management teams. - Ensuring policies and processes are adhered to while also maintaining the appropriate urgency to a piece of work. - Evaluating and balancing priorities to ensure work is completed on a business impact/benefit basis. - To keep up to speed with emerging technologies and developments both within group and externally within their field of expertise. - Share, and encourage the sharing of, technical knowledge across the company. - Occasional travel may also be required between offices. - Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions - Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues - Communications: concisely deliver the appropriate information to the right audience - Must work well in a distributed team environment Here's what will give you an edge… - 3+ years of experience or relevant technical training in one or more of the following: - Identity Management (Permissions, Policies, Authentication/ Replication) - Collaboration tools (Email, Messaging, etc) - Microsoft Server and Windows OS - Networking Skills (VPN, DHCP, Wireless) - Device Management tools (Intune, Jamf, Patch Management) - Experience of working within an enterprise environment with remote disparate users on a global scale. - Understanding of device deployment processes. - Familiar with Apple MAC devices. - Understanding of IP networking as it relates to local area and wide area networks. - Experience with cloud platforms Azure, Microsoft 365, AWS. - Understanding of security technologies and best practices. - Outstanding customer service skills and an ability to work with all levels of management. - Strong communication and interpersonal skills required. - Must be able to take direction, manage priorities, and perform tasks with minimal supervision. - Must possess attention to detail and keen aptitude for technology along with willingness to take on new challenges. - Ability to document and explain complex technical subject matter. Did we pique your interest? If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! Preferred Resume Format We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume's formatting remains intact, making it easier for our recruiters to review your application promptly. Don't meet every requirement for the role? Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles. Additional Information Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary. Conga's Applicant Privacy Statement The information you provide during the application process will be used in accordance with Conga's Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement. Create a Job Alert Interested in building your career at Conga? Get future opportunities sent straight to your email. Create alert Apply for this job - indicates a required field Autofill with MyGreenhouse

Role Description The System Engineer is best described as the individual responsible for designing, implementing, and maintaining the company's IT infrastructure to ensure optimal performance and security. This role involves collaborating with cross-functional teams to support business operations and deliver reliable technology solutions. The System Engineer will troubleshoot complex technical issues and proactively identify opportunities for system improvements. A strong focus on scalability, efficiency, and compliance is essential to meet organizational goals. If you are energized by complex challenges, passionate about cutting-edge tech, and eager to leave your mark on industries that keep the world moving, we want to meet you. Key Responsibilities - Identity & Access Management: - Design, implement, and manage enterprise identity solutions using Microsoft Entra ID (Azure AD), including conditional access policies, identity governance frameworks, and SSO integrations across hybrid environments. - Microsoft 365 & Cloud Services Administration: - Manage, monitor, and optimize Microsoft 365 services including Exchange Online, SharePoint Online, Microsoft Teams, Intune, and Microsoft Defender for Endpoint. - Administer core network services (DNS, DHCP, etc) and automate routine tasks using PowerShell scripting and Microsoft Graph API. - Deploy and manage Azure services including virtual machines, virtual networks, application gateways, and hybrid connectivity solutions. - Infrastructure & Virtualization Management: - Administer enterprise virtualization platforms and hyper-converged infrastructures. - Manage server hardware such as Dell vxRail, Cisco UCS, and standalone servers. - Oversee enterprise storage systems, SAN/NAS, and Fiber Channel fabrics. - Multi-Platform Systems Administration: - Maintain and support Linux-based systems (Ubuntu, RHEL, CentOS, etc). - Perform system hardening, patch management, and configuration management using industry best practices. - Troubleshoot complex system issues and optimize performance. - Cloud Infrastructure & DevOps: - Lead cloud infrastructure initiatives within Azure and AWS platforms, including VPC design, EC2/compute, S3 storage solutions, and Route53 DNS services. - Implement Infrastructure-as-Code (IaC) using Terraform and Ansible. - Develop system automation scripting solutions using Python, Bash, and PowerShell. - Manage development and version control using Git with GitHub/GitLab platforms. - Security & Monitoring Operations: - Deploy and manage comprehensive security solutions including EDR, MDR, email security gateways, and DNS filtering. - Implement and maintain NMS, PSA, and centralized logging solutions. - Conduct proactive system health monitoring, optimization, and incident response. - Enterprise Support & Documentation: - Provide Tier 3 technical support for critical enterprise systems, ensuring 99.9% uptime, rapid issue resolution, and infrastructure performance. - Design and maintain scalable, secure, and highly available system architectures following industry standards and compliance requirements. - Create and maintain comprehensive documentation including system configs, SOPs, runbooks, and BC/DR plans. - Continuous Improvement & Integration: - Evaluate, test, and implement emerging technologies to enhance operational efficiency and security posture. - Lead system integration projects and automation initiatives. Qualifications - 7+ years of progressive experience in systems engineering, infrastructure administration, or related IT roles with increasing responsibility. - Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent professional experience. - Proven track record of leading technical projects and mentoring junior staff members. Requirements - Expert-level proficiency with Microsoft technologies including Active Directory, Microsoft 365 administration, Exchange Online, and PowerShell scripting. - Advanced experience with Microsoft Entra ID (Azure AD) including conditional access, identity governance, privileged access management, and SSO. - Hands-on experience with Microsoft Intune, Defender for Endpoint, and RMM tools. - Hands-on experience with Azure services including virtual machines, virtual networks, application gateways, and storage solutions. - Hands-on experience with AWS services including VPCs, Route53, EC2, S3, and network security configurations. - Ability to design and implement cloud migrations and hybrid connectivity solutions. - Advanced enterprise expertise with VMware vSphere (ESXi, vCenter, NSX, vSAN). - Proven experience managing enterprise server hardware (Dell vxRail, Cisco UCS). - In-depth knowledge of enterprise storage technologies such as Pure Storage, NetApp, SAN/NAS solutions, and Fiber Channel fabric management. - Strong Linux administration skills on multiple distributions (Ubuntu, RHEL, CentOS). - Experience with system hardening, patch management, config management tools. - Advanced scripting capabilities with PowerShell, Python, and Bash. - Proficiency with GitHub/GitLab, Git version control and pipeline integration. - Experience with configuration management tools such as Ansible. - Comprehensive understanding of enterprise security tools including EDR, MDR, email security, and DNS filtering solutions. - Experience with NMS systems, SIEM platforms, and centralized logging solutions. - Strong understanding of compliance frameworks and security best practices. - Solid foundation in networking with TCP/IP, DNS, DHCP, VPNs, FW management. - Experience with hybrid identity models / federation services (ADFS, SAML, OAuth). - Proven ability in system integration, API management, and automation. - Experience with enterprise monitoring tools and automated deployment solutions. - Working knowledge of ITIL practices and service management methodologies/tools. - Understanding of change management processes and documentation standards. - Strong project management capabilities with experience leading technical efforts. - Powerful troubleshooting / problem-solving skills with ability to work under pressure. - Demonstrated ability to work both independently and collaboratively. - Strong written and verbal communication skills for stakeholder interaction. Benefits - Comprehensive Health Insurance policy. - Employee Wellness Program with focus on mental health. - Robust reward and recognition programs. - Company incentive programs offered. - Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off. - Ample growth and learning opportunities. - Remote work opportunities. - Focus on work/life balance. - Immigration Program supporting immigration to Canada for eligible employees.

We are looking for a new Senior Linux Developer (m/f/d) to work remote and in our Lab in Karlsruhe as soon as possible. Your mission - You develop features and requirements together with our stakeholders. - You design and implement new features and architectural improvements. - You will contribute to effort estimations and project planning. - You will work closely with our QA to ensure a well-tested product and high-quality standards. - In collaboration with our support team, you will track down customer issues, analyze them and implement fixes. - You will make suggestions for internal team improvements. - You will provide technical leadership and mentoring to junior colleagues. Your profile - You have successfully completed a degree in computer science, mathematics, physics, or a comparable field, and have several years of professional experience in system-related development. - You are confident working with Git in a collaborative development environment. - You have several years of experience working with Linux systems, ideally on Debian- or Ubuntu-based distributions. - Extensive hands-on experience adapting and troubleshooting Linux systems to ensure reliable operation of diverse hardware peripherals is a strong plus. - Experience with embedded Linux environments is an advantage. - You have strong experience with C++ and common build systems such as CMake. - You have working knowledge of common scripting languages such as Python and Bash. - Ideally, you already have experience interacting with open source projects and communities. - You have very good English skills, both written and spoken. - German skills are an advantage. Why us - You’ll have the chance to design and develop our own Linux-based operating system, which is used on more than 2 million devices. - We see our colleagues as the foundation of our success. That's why we invest in the personal growth and development of each individual's skills, including through further training programs. - You will become part of an agile, international tech company on a growth trajectory. - In the more than 30 years of our existence, we have achieved a high level of professionalism and technical expertise, flexible working models and the option of mobile working. - Our teams are characterized by an open communication culture and a strong desire to perform. - We encourage the contribution and realization of your own ideas in the sense of far-reaching personal responsibility. - We offer you an attractive and performance-oriented remuneration package as well as 30 days' holiday per year. - To strengthen our team spirit and cohesion, we organize several exciting team events a year. About us We are the experts in end-user computing. We deliver a high-performance operating system and an efficient management solution for managing all end devices. With our solution, employees can work flexibly and from any location - whether in the home office, in the office or on the move, with their own end device or with a thin client. From banks and insurance companies to the public sector and industry, companies rely on Citrix to ensure secure data access - anytime, anywhere. Is this exactly what you are looking for? Then we look forward to receiving your application via our application portal. Contact If you have any questions in advance, please don't hesitate to contact our recruiting team via phone or email. About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.