• Own and operate the cloud infrastructure that powers Progress Agentic RAG across multiple cloud providers and regions. • Design and run production-grade, multi-cloud platforms using Infrastructure as Code and GitOps principles. • Lead our GitOps-driven infrastructure workflows, ensuring reliable, secure, and auditable changes. • Operate and scale Kubernetes environments globally, supporting highly available, secure, and scalable workloads. • Enable platform and infrastructure delivery through modern CI/CD and automation practices. • Design and maintain secure, zero-trust networking and identity models across cloud and on-prem environments. • Build and evolve monitoring, incident response, and operational readiness for a 24/7 production platform. • Collaborate with engineering, security, and product teams to continuously improve reliability and developer experience. • Mentor engineers and help define infrastructure standards, documentation, and best practices.

• Maintain and enhance our cloud-based infrastructure • Spearhead our ISO 27001 effort and maintain compliance with corporate security requirements • Maintain and operate the software build server and continuous integration pipelines for cross-platform desktop and HPC applications • Manage release processes and versioned software distribution • Support and maintain license control systems and related backend services • Maintain AWS-based software distribution and business operations systems • Lead IT security related efforts such as ISO 27001 and corporate security implementations • Manage and configure AWS services, including: EC2, RDS, S3, ECR, IAM, WAF, CloudFront, Identity, CloudTrail, Security Lake • Ensure security, scalability, and reliability of cloud infrastructure • Support operational tooling across AWS and other cloud providers • Administrator for a diverse set of services (Office, AWS, Github, Mailchimp, etc)

Role Description We're looking for a skilled DevOps Engineer to build and maintain the infrastructure that powers our global platform — keeping systems fast, reliable, and secure. - Design, build, and maintain cloud infrastructure (AWS, GCP, or Azure) - Manage and improve CI/CD pipelines and deployment processes - Implement monitoring, alerting, and incident response workflows - Ensure security and compliance across infrastructure - Work closely with engineering teams to support development velocity Qualifications - 3+ years of DevOps or platform engineering experience - Strong cloud infrastructure knowledge - Experience with containerisation (Docker, Kubernetes) - Proficiency with IaC tools (Terraform, Pulumi, or similar) - Excellent English communication skills Company Description

• Design, build, and operate reliable AWS-based infrastructure supporting production services • Improve automation, repeatability, scalability, observability, and cost efficiency across the platform • Develop and maintain infrastructure as code and CI/CD pipelines to reduce manual operations • Monitor systems, respond to incidents, and create runbooks for high-risk operational services • Partner with engineering teams to support deployments and improve operational practices • Coach and mentor engineers on DevOps principles and operational excellence