• Ensure quality and stability throughout the migration from Google App Engine to Amazon ECS • Design and execute test strategies that validate every stage of the migration while keeping existing services running smoothly • Build and maintain automated test suites • Collaborate with developers and infrastructure engineers to define acceptance criteria • Triage defects and verify that migrated services perform as expected in their new ECS environment

• Overseeing assigned Quality Assurance (QA) programs • Supporting compliance with regulatory requirements and internal standards • Driving continuous improvement initiatives • Providing insight and guidance to management and operational teams • Managing QA oversight across projects and audits • Organising and delivering quality‑related training, including GxP and QA framework education • Tracking and ensuring appropriate follow‑up of major and critical audit findings • Reviewing and assessing policies and procedures, recommending improvements • Authoring and maintaining Quality Assurance SOPs • Advising QA leadership on system audit needs and priorities • Maintaining QA databases to ensure accurate audit, reporting and follow‑up status • Hosting and supporting customer audits, mock inspections and regulatory inspections

• Develop, maintain, and execute comprehensive test strategies, plans, case and scripts covering all layers of testing (UI, API, integration, system, and regression). • Perform a range of testing activities including smoke, functional, integration, compatibility, performance, regression, and exploratory testing (manual and automated). • Design, implement, and maintain automated test suites using appropriate tools and frameworks. • Ensure testing is aligned with Agile delivery practices and integrated into CI/CD pipelines where applicable. • Identify, investigate, document, and track defects with clear reproduction steps, impact assessment, and supporting evidence. • Collaborate with developers to analyse root causes, suggest resolutions, and validate fixes. • Actively contribute to continuous improvement initiatives to improve test efficiency, reduce waste, and enhance overall product quality. • Install, configure, and manage test environments, configurations, and data. • Support investigation of customer-reported issues in collaboration with Technical Support and Engineering teams.

• Develop comprehensive understanding of the Next Platform application, its architecture, and business workflows • Master K-1 partnership and S-corporation tax forms, tax processing rules, and related financial documents • Understand and articulate complex tax domain concepts to guide testing strategy and prioritization • Serve as the quality authority for application functionality, user workflows, and business requirements • Collaborate with Product Management to ensure requirements are testable and complete • Identify gaps in requirements and advocate for clarity before development begins • Perform sophisticated manual testing for complex scenarios, new features, and critical business workflows • Design and execute exploratory testing sessions to uncover edge cases and usability issues • Conduct deep-dive testing of integrations with external tax systems and data sources • Validate document processing accuracy, including PDF generation and tax form calculations • Test complex user journeys end-to-end to ensure seamless experience • Design, architect, and implement comprehensive test automation frameworks using Playwright as the primary E2E and API testing framework • Leverage Claude Code (AI-assisted development) to accelerate test case generation, maintain test suites, and improve overall automation output • Lead the integration of Playwright-based automated tests into CI/CD pipelines, ensuring seamless deployment validation • Establish Playwright and Claude Code best practices, coding standards, and reusable patterns for the QA team • Drive the adoption of shift-left testing practices across development teams, using Claude Code to generate and validate tests early in the SDLC • Build reusable Playwright test libraries, page object models, and utilities to accelerate automation development • Evaluate and integrate additional testing tools and technologies as needed to complement the Playwright + Claude Code foundation • Define and implement QA strategies aligned with Next Platform goals and timelines • Conduct risk-based regression analysis and establish testing priorities for releases • Develop comprehensive test plans and strategies for functional, regression, integration, API, and security testing • Leverage AI tools and techniques for requirements analysis, test case generation, and quality validation • Establish quality metrics and KPIs to measure testing effectiveness • Lead testing efforts for complex features and system integrations • Provide technical guidance on test architecture, design patterns, and best practices • Drive continuous improvement in QA processes, tools, and methodologies • Champion quality throughout the software development lifecycle (SDLC) • Influence engineering decisions with a quality-first perspective • Design and execute sophisticated test scenarios for end-to-end (E2E), API, and integration testing • Balance automation and manual testing based on feature complexity, risk, and return on investment • Identify, document, and track defects using Jira, ensuring timely resolution and thorough root cause analysis • Collaborate with development teams to reproduce complex issues and validate fixes • Work with Production Support to improve bug response times and establish proactive monitoring strategies • Apply application knowledge to assess defect severity and business impact accurately • Mentor and guide QA team members in automation development, manual testing techniques, and domain knowledge acquisition • Lead technical discussions and code reviews for test automation • Share expertise across the team through documentation, training sessions, and pair testing/programming • Act as a QA representative in cross-functional meetings, providing insights on quality metrics and risk mitigation • Foster a whole-team approach to quality across the organization • Build and maintain comprehensive test case repositories for the Next Platform • Organize test cases systematically to support efficient regression testing and release planning • Ensure test documentation is current, comprehensive, and accessible to the team • Establish traceability between requirements, test cases, and defects • Generate detailed test reports and communicate results, risks, and recommendations to stakeholders • Monitor and analyze testing metrics to identify trends, bottlenecks, and improvement opportunities • Provide visibility into quality status and testing progress through dashboards and regular updates