• Responsible for the management of data management services being provided to multiple Slipstream clients. • This includes both data warehousing and master data management services. • The SDM manages a virtual team of both off-shore and on-shore resources that are responsible for the ongoing operation and enhancement of various software platforms and applications that consume, cleanse, aggregate and publish data supporting pharmaceutical business processes. • Manage service requests and incidences for assigned accounts in line with contractual SLAs. • Serves as liaison between Slipstream support team and Client stakeholders • Monitors and communicates change control procedures • Research and troubleshoots technical and processing issues. • Manages enhancement queue and budget • Initiates escalation for issue resolution • Works with Client to prioritize incidents and Service requests • Confirms SLAs are met, generates and disseminates SLA reports • Provides required engagement, status and escalation reports • Knowledge of pharmaceutical business processes and data is a plus. • Confirms results remain consistent with Client expectations and satisfaction • Is responsible for all Slipstream personnel, activities, and deliverables • Is responsible for initiating change control process • Monitors and communicates change control procedures • Manages enhancement queue and budget • Initiates escalation for issue resolution • Works with Client to prioritize incidents and Service requests • Confirms SLAs are met, generates and disseminates SLA reports • Provides required engagement reports

About Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a Billing & Operations Specialist with strong experience in QuickBooks, invoicing workflows, and service-based businesses. This role is central to ensuring all services, repairs, and treatments are accurately quoted, billed, and recorded. You will manage billing operations using QuickBooks and Skimmer, oversee accounts receivable, and help build scalable processes by creating and improving Standard Operating Procedures (SOPs). This is an ideal opportunity for someone who thrives in structured, detail-heavy environments and has experience in field service industries such as pool service, HVAC, plumbing, or similar sectors. Key Responsibilities - Manage QuickBooks reconciliations and month-end closing processes - Create, send, and track quotes and invoices using Skimmer (or similar tools) - Ensure accurate data synchronization between service platforms and QuickBooks - Monitor accounts receivable, including follow-ups on overdue or declined payments - Maintain clean and accurate financial records; investigate and resolve discrepancies - Develop, document, and optimize SOPs for billing and operational workflows - Support general administrative and operational tasks across the business - Collaborate with field and operations teams to ensure accurate job costing and billing

About Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a Billing & Operations Specialist with strong experience in QuickBooks, invoicing workflows, and service-based businesses. This role is central to ensuring all services, repairs, and treatments are accurately quoted, billed, and recorded. You will manage billing operations using QuickBooks and Skimmer, oversee accounts receivable, and help build scalable processes by creating and improving Standard Operating Procedures (SOPs). This is an ideal opportunity for someone who thrives in structured, detail-heavy environments and has experience in field service industries such as pool service, HVAC, plumbing, or similar sectors. Key Responsibilities - Manage QuickBooks reconciliations and month-end closing processes - Create, send, and track quotes and invoices using Skimmer (or similar tools) - Ensure accurate data synchronization between service platforms and QuickBooks - Monitor accounts receivable, including follow-ups on overdue or declined payments - Maintain clean and accurate financial records; investigate and resolve discrepancies - Develop, document, and optimize SOPs for billing and operational workflows - Support general administrative and operational tasks across the business - Collaborate with field and operations teams to ensure accurate job costing and billing

About Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a Billing & Operations Specialist with strong experience in QuickBooks, invoicing workflows, and service-based businesses. This role is central to ensuring all services, repairs, and treatments are accurately quoted, billed, and recorded. You will manage billing operations using QuickBooks and Skimmer, oversee accounts receivable, and help build scalable processes by creating and improving Standard Operating Procedures (SOPs). This is an ideal opportunity for someone who thrives in structured, detail-heavy environments and has experience in field service industries such as pool service, HVAC, plumbing, or similar sectors. Key Responsibilities - Manage QuickBooks reconciliations and month-end closing processes - Create, send, and track quotes and invoices using Skimmer (or similar tools) - Ensure accurate data synchronization between service platforms and QuickBooks - Monitor accounts receivable, including follow-ups on overdue or declined payments - Maintain clean and accurate financial records; investigate and resolve discrepancies - Develop, document, and optimize SOPs for billing and operational workflows - Support general administrative and operational tasks across the business - Collaborate with field and operations teams to ensure accurate job costing and billing