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PRECISIONvalue logo
PRECISIONvalue

Enabling Access

Project Management Lead

Project ManagerProject ManagerFull TimeRemoteSeniorTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

India

Posted

53 days ago

Salary

0

Seniority

Senior

Bachelor Degree8 yrs expEnglish

Job Description

Project Management Lead

PRECISIONvalue

• Create, manage, and maintain tickets in project management software (knowledge of JIRA / MS Project or an equivalent project management tool will be advantageous) • Orchestrate day-to-day activities – preparation of onboarding checklists, follow-ups on tickets, setting client expectations and tracking reports • Prioritize and manage multiple jobs with strong attention to detail • Responsible for Delivery Tracking through completion to ensure project tasks are completed on time and team members understand actions required • Display a team approach and ensure communication between all departments including Delivery, Product, Account, Engineering and Client Success – anticipating problems and offering solutions • Over a period of time, gain thorough knowledge of our products / clients’ systems and procedures for tracking jobs; ensure internal team adheres to client requests accurately and in a timely manner • Trouble shoot client / internal issues / inquiries as needed – take first pass before directly assigning to teams • Appropriately escalate concerns and issues as needed to Senior Client Success Manager • Organize and maintain the folders per client team guidelines and work closely with the various teams to ensure all client communications and documents are stored properly • Conduct basic data analytics on data gathered in project management tool (JIRA) to identify key metrics like average turnaround time, clients asking most questions etc… • Support account teams in preparing & maintaining licenses / TPAs and other legal / compliance documentation with utmost attention to detail • Provide administrative support wherever applicable (including but not limited to in-person team meetings, expense reporting, calendaring etc…)

Job Requirements

  • Bachelors degree in marketing, business, communications, advertising, or similar field is preferred
  • 8+ years’ experience focused on project management, administrative support.
  • Familiar with “digital/e-routing” platforms such as Jira, Wrike, MS Project or Workfront
  • Advanced knowledge of Microsoft Office Suite

Benefits

  • Health insurance
  • Paid time off
  • Professional development opportunities

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