Title: Business Analyst Location: Honolulu United States Job Description: POSITION SUMMARY Acts as the key liaison between the business community, vendors, and the Information Technology Systems Division (ITSD). Translates high-level business requirements into functional specifications for ITSD and manages changes to such specifications. Uses a variety of applications to provide support to users. Drives change management by analyzing current-state processes, defining future-state requirements, identifying stakeholder impacts and facilitating communication. Provides application support to user Departments. ESSENTIAL DUTIES AND RESPONSIBILITIES - Performs analysis and documents business processes leading to process change and/or system implementation. Documents business requirements, defines processes, analyzes business needs and recommends solutions to increase the effectiveness of process flow. Interviews business users to understand their business needs and determine the critical success factors of the project. Evaluates information gathered from multiple sources, reconciles conflicts, and prioritizes requests based on their importance for satisfying core business needs. - Serves as the key owner for assigned business applications and works with users and the rest of the ITSD to resolve issues. Provides guidance to users on application usage issues and logs tickets for technical issues and bugs. Acts as a liaison to facilitate ongoing dialog between business department users, project owners, and developers. Coordinates and facilitates meetings, communications and documentation. - Document user stories for new functionality following the Agile Scrum methodology. Consolidate business requirements into organized functional language that can be reviewed by business users and used by developers to implement solutions. Works with business users to identify requirements for new or replacement applications and gathers information and pricing from vendors to facilitate business user review of competitive options. Meets with developers to clarify user requirements. - Assists with creating and executing test plans to ensure that the functional and business requirements are met by the proposed solution. Performs functional testing of solutions to identify bugs and ensure they are developed according to business user and project owner requirements. - Assists with the design, writing, maintenance, and production of application manuals, including but not limited to standards of operation, flow charts and user guides. Meets with business users and project owners to facilitate the development of end-user training materials and the adoption of new business processes. - Other miscellaneous duties and responsibilities as assigned. MINIMUM QUALIFICATIONS AND EXPERIENCE Education Bachelor's degree or an equivalent combination of education, training or working experience. Experience - Minimum of 3 years of experience as a Business Analyst, or an equivalent combination of education, training or working experience. - Familiarity using Windows and Microsoft Office (e.g. Outlook, Word, Excel, and PowerPoint). - Experience with Agile Scrum methodology, is preferred, but not required. Skills and Knowledge - Ability to organize, analyze and solve complex problems with attention to detail and accuracy. - Ability to handle multiple tasks and prioritize with some distractions. - Ability to handle information in a confidential manner and maintain compliance with HDS policies and federal/state laws. - Ability to communicate both orally and in writing with all levels of staff, customers, and vendors on sensitive matters. - Ability to translate technical concepts into non-technical terms. WORK ENVIRONMENT - Hybrid - part time in the office and part-time at home. During the orientation period, it may be required to work 100% in the office, until successfully completing the orientation period. - Monday - Friday, weekend and holiday work may be required. Note: The above information in this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Hawaii Dental Service has the right to add to, revise, or delete information in this description Salary Range:$70,500.00 To $81,500.00 Annually

Role Description We are looking for a highly analytical, execution-oriented Business Strategy Analyst to work as an individual contributor on some of the most important growth and go-to-market questions facing our auto lending business. This role is designed for a seasoned strategist who prefers hands-on problem solving and critical thinking over team management, and who can independently take ambiguous business questions from definition through analysis to executive-ready, data-driven recommendations. You will partner closely with leaders across Marketing, Sales, Product, Analytics (Underwriting/Pricing), and Finance, contributing rigorous analysis and structured thinking to shape go-to-market (GTM) strategy, growth initiatives, and strategic planning. While this is not a people-manager role, it has high visibility and impact, with regular interaction with Director- and VP-level stakeholders. This is not a role focused on passively pulling data or waiting for predefined order tickets. Success in this role requires proactive problem framing, hypothesis-driven analysis, and independent judgment—using data as a tool to answer why and what should we do, not just what happened. Outcomes and Activities: - This position will work from home; occasional planned travel to our Southfield, Michigan office may be required. - Independently lead strategic analyses that inform business and go-to-market (GTM) strategy, including product launches, customer segmentation, channel strategy, and market expansion. - Translate ambiguous business questions into structured problem statements, hypotheses, and analytical workplans—without relying on detailed instructions. - Build and maintain financial, strategic, and scenario models to evaluate new opportunities, risks, and trade-offs. - Analyze large, complex datasets to uncover insights related to customer behavior, portfolio performance, channel effectiveness, and growth opportunities. - Partner with cross-functional teams to shape the direction of analysis, not just execute predefined requests. - Develop clear, insight-rich recommendations that are grounded in data, commercial judgment, and business impact. - Create consulting-style, executive-quality PowerPoint presentations that use data-driven storytelling to influence decisions and align stakeholders. - Define success metrics and KPIs for strategic initiatives and support ongoing performance tracking. - Contribute meaningfully to quarterly and annual strategic planning cycles. - Act as a trusted thought partner to senior stakeholders, bringing a strong point of view supported by analysis. Qualifications - Strong command of strategy and problem-solving frameworks, critical thinking, competitive analysis, and business case development. - Advanced data analysis and modeling skills, with the ability to work independently end-to-end—from data exploration to insight synthesis. - Experience with Business Intelligence (BI) tools, such as Power BI, to explore data, build views, and communicate insights. - High fluency in data environments and tools such as SQL, Python, SAS/R, Snowflake, and Excel. - Experience working with large datasets and de-averaging portfolio-level metrics to identify segment-level opportunities (e.g., by customer behavior, product usage, channel, or geography). - Ability to design and interpret dashboards and data visualizations for senior audiences, while knowing when deeper analysis is required beyond dashboards. - Excellent written and verbal communication skills, including executive storytelling and structured slide development. - Comfortable operating in ambiguity with a bias for action, intellectual curiosity, and urgency. - Strong business judgment and pragmatic decision-making mindset. - Proven ability to influence without authority in a cross-functional, matrixed environment. Requirements - Bachelor's degree or equivalent experience. - 3-6 years of relevant experience in: - Top-tier or strong management consulting firms, or - Internal strategy, analytics, or GTM roles at a high-performance company (e.g., financial services, fintech, consumer lending, technology). - Demonstrated experience owning strategy or analytics workstreams independently, from problem definition through delivery. - Hands-on experience using SQL and Python for data analysis (not just conceptual familiarity). - Practical experience using BI tools such as Power BI as part of an overall analytical workflow. - Experience working directly with senior stakeholders (Director / VP level). - Strong presentation and executive communication experience, particularly in data-driven, consulting-style PPTs. Benefits - Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/dental/vision and many nonstandard benefits that make us a Great Place to Work.

Role Description The University of Arkansas Grantham is looking for REMOTE PT Faculty in the following states: AL, AR, AZ, DE, FL, GA, KS, IA, ID, IN, KY, LA, MD, MI, MO, MS, NC, NE, NJ, OH, OK, SC, TN, TX, UT, VA, VT, WI and WY. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Part-time Faculty for University of Arkansas Grantham (UAG) have primary responsibility for online instruction and corresponding outreach to an approximate maximum load of 70 students at a given time. Part-time faculty serve in a remote capacity at the University. This position is for the designated college and will report to the Faculty Manager. Part-time faculty teach courses that may begin monthly or quarterly depending on the course and program. Courses are eight weeks in length and utilize the Blackboard Learning Management System. Each course week runs Wednesday through Tuesday midnight of the following week. Faculty are given access one week prior to the course start date to set up the course. Qualifications - Master’s Degree in relevant field required for undergraduate courses. - Juris Doctor's degree from an ABA accredited law school required for graduate teaching. - Five years of professional experience. - Online teaching experience is preferred. - All degrees must be conferred from an accredited institution. - Student-centered instructional philosophy required. - Curriculum development experience a plus. - Proficiency in MS Office Suite Products and leveraging the Internet. - Knowledge of Blackboard Learning Management System preferred. - Strong interpersonal skills and ability to collaborate. - Knowledge of distance learning educational model required. - High speed Internet and a webcam required. - A flexible work schedule is required. Requirements - Able to make decisions and work independently with effective problem solving and analytical skills. - Able to gather, analyze, evaluate, and integrate information electronically. - Excellent analytical, interpersonal, oral, and written communication skills required. - Able to multi-task yet maintain close attention to detail and timeliness of work production. - Able to work in a positive team-oriented manner with a variety of people. - Able to read, analyze, and interpret common journals and legal documents. - Able to define problems, collect data, establish facts, and draw valid conclusions. Benefits - Remote work environment. - Healthy work-life balance. - University contributions to health, dental, life, and disability insurance. - Tuition waivers for employees and their families. - 12 official holidays. - Immediate leave accrual. - Choice of retirement programs with university contributions ranging from 5 - 10% of employee salary.

• Provide oversight and support for customer service delivered by strategic TPAs. • Develop, refine, and implement business processes to ensure TPAs consistently meet Zurich’s operational and performance standards. • Set clear expectations for TPAs, monitor ongoing performance, and identify areas for improvement. • Proactively address compliance issues and escalate persistent patterns to senior leadership for resolution. • Lead improvement and standardization projects with TPAs to optimize operational delivery. • Analyze data from multiple sources to spot trends and understand how different scenarios impact customer service and TPA performance. • Use these insights to recommend changes that drive positive outcomes for both Zurich and our customers. • Collaborate with stakeholders to define business needs and requirements for process or system changes. • Lead implementation efforts that enhance business outcomes, customer experience, and operational efficiency. • Address challenging business issues and develop tailored solutions that meet customer needs and business constraints.