Top Required Skills and Years of Experience: • ServiceNow Implementation & Configuration – 3 years of experience: Extensive experience configuring ServiceNow ITSM modules, building Service Catalog items, and designing workflows using Flow Designer. • Business Analysis & Requirement Gathering – 3 years of experience: Expertise in translating non-technical business needs into detailed technical specifications and managing the lifecycle from discovery through UAT. • ITSM Process Knowledge – 3 years of experience: Deep understanding of ITIL frameworks and how they are applied within a large enterprise or government environment. • Technical Writing & Documentation – 3 years of experience: Proven ability to create clear technical documentation, including Functional Requirement Documents (FRD) and Standard Operating Procedures (SOP). Other required Skills: • Third-Party Integrations: Experience integrating ServiceNow with technical solutions such as Dynatrace, Jira, or Tenable. • Advanced ServiceNow Modules: Familiarity or implementation experience with additional modules such as Enterprise Architecture (EA), Security Operations (SecOps), Software Asset Management (SAM), or Hardware Asset Management (HAM). • ITIL Proficiency: Strong understanding or experience working within ITIL v3 or v4 frameworks, specifically in the areas of Incident, Change, and Request Management. Candidates must be CURRENT WI residents. No relocation is allowed. This position can work 100% remote (within the state of WI).

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. PLEASE SUBMIT CV/RESUME IN ENGLISH Your Role: - You will drive strategic initiatives that impact the business and drive customer satisfaction - You will partner with global peers to identify best practices that can be shared - You will support the modality team by assisting with escalations through deep dive reviews - You will share expert advice, training, and technical assistance to support staff and train lower-level employees. - You will support the modality manager to drive individual KPIs to meet the needs of the customer/business. - You will Proactively provide updates on assigned tasks as planned. Independently identify issues or problems, perform research, and develop corrective actions. Your Expertise: - Associates Degree or 2 years of vocational technical training required. - More than 5 years’ experience working on Siemens PET systems and ability to demonstrate extensive knowledge in the product line of CT - Proficient skills in typing and Outlook, Excel, Word, and other job critical applications - Good communication skills - SAP knowledge preferred - Valid passport is required - Must be proficient in English; bilingual preferred to include Portuguese or Spanish SHIFT: Standard PLEASE SUBMIT CV/RESUME IN ENGLISH Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers businesses, please visit our company page here. The base pay range for this position is: $89,220 - $122,672 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here. Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status. California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here. Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.” Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

• Work with stakeholders to gather and document business requirements • Translate business requirements into functional and technical specifications • Conduct gap analysis to identify areas for process improvement • Collaborate with the IT team to design and implement technical solutions • Ensure that proposed solutions are technically feasible and align with business goals • Develop data models, workflow diagrams, and system integration specifications • Lead and participate in agile ceremonies (daily stand-ups, sprint planning, retrospectives) • Assist in project planning, including defining scope, objectives, and deliverables • Track project progress and provide regular updates to stakeholders • Identify and mitigate project risks and issues • Collaborate with the Application Manager and Scrum Master to prioritize and manage the product backlog • Develop and execute test plans to ensure that solutions meet business requirements • Coordinate with QA teams to manage testing phases and resolve defects • Prepare and deliver presentations to stakeholders and senior management

Description Epic Willow Inpatient Analyst Job Title: Epic Willow Inpatient Analyst Location: Remote / Hybrid Employment Type: Contract Job Summary We are seeking a knowledgeable and detail‑oriented Epic Willow Inpatient Analyst to support and enhance inpatient pharmacy workflows within Epic. This role requires Epic Willow Inpatient certification, hands-on experience with Epic implementation and optimization, and active participation in build, testing, and go‑live support. The analyst will collaborate closely with pharmacy, clinical, and IT teams to ensure safe, efficient, and compliant medication management workflows. Key Responsibilities - Serve as the subject matter expert for Epic Willow Inpatient, supporting medication ordering, verification, dispensing, and administration workflows. - Design, build, configure, and maintain Epic Willow Inpatient functionality, including: - Medication records and formularies - Order Sets and medication orders - Clinical decision support (alerts, warnings, hard stops) - Integration with MAR, Orders, and other Epic modules - Participate in Epic implementations, upgrades, and optimization initiatives, including workflow design sessions and build validation. - Collaborate with inpatient pharmacy leadership, clinicians, nursing, and IT partners to gather requirements and translate them into Epic solutions. - Develop and execute unit testing, integrated testing, and user acceptance testing (UAT); document results and resolve defects. - Troubleshoot and resolve build and workflow issues related to inpatient pharmacy operations. - Support go‑live and post‑go‑live stabilization, including on‑call or at‑the‑elbow support as needed. - Maintain accurate documentation for build, workflows, and change management. - Ensure pharmacy workflows comply with organizational policies, patient safety standards, and regulatory requirements. - Work closely with related Epic teams (e.g., Orders, ClinDoc, Willow Ambulatory, Interfaces, Reporting). Required Qualifications - Epic Willow Inpatient Certification (active and current). - 3+ years of Epic Willow Inpatient analyst experience, including at least one full Epic implementation. - Hands-on experience with: - Inpatient pharmacy build and workflow configuration - Medication ordering and verification processes - Testing and validation activities (UAT, integrated testing) - Strong understanding of inpatient pharmacy operations and medication safety. - Excellent analytical, problem‑solving, and troubleshooting skills. - Strong communication skills with the ability to collaborate effectively with clinical and technical stakeholders. - Experience working in hospital or health system environments. Preferred / Nice‑to‑Have Qualifications - Experience with additional Epic modules such as Willow Ambulatory, Orders, ClinDoc, or MAR. - Experience supporting Epic upgrades or major version implementations. - Knowledge of pharmacy regulatory standards and compliance practices. - Prior experience with go‑live support and stabilization. - Additional Epic certifications. Skills & Competencies - Epic Willow Inpatient build expertise - Inpatient pharmacy workflow optimization - Testing and quality assurance - Clinical decision support configuration - Documentation and change management - Cross‑functional collaboration Build experience with: - Medication build - Ordering & Dosing logic - Pharmacy workflow & Dispensing - Medication Safety and compliance Skills Epic, Epic certified, Build, willow inpatient Top Skills Details Epic, Epic certified, Build, willow inpatient Additional Skills & Qualifications Epic Willow Inpatient Experience Level Intermediate Level Job Type & LocationThis is a Contract position based out of Dallas, TX. Pay and BenefitsThe pay range for this position is $80.00 - $90.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.