Manulife John Hancock Retirement is redefining our US Retirement business to help customers save for retirement. Working within a SAFe agile delivery model, the team focuses on delivering solutions that create engaging and streamlined experiences for retirement plan customers and intermediaries. The Product Management Director will manage a team of Product Director/EPIC Owners who serve as the bridge between strategy and execution, ensuring initiatives are properly analyzed, prioritized, approved, implemented, and monitored for outcomes. Position Responsibilities - Process & Methodology: Developing and maintaining standardized product management frameworks, workflows, and tools. - Strategic Communication: Expertly translating goals, managing stakeholder expectations, and aligning diverse teams through compelling narratives and data-driven insights. - Analytical Thinking: Comfort with data to define KPIs analyze trends, and identify levers for operational improvement, turning insights into actionable strategies - Product Planning & Governance: Supporting Road mapping, prioritizing product portfolio activities, and facilitating data-driven decision-making. - Operational Execution: Ensuring smooth coordination between engineering, marketing, sales, and support for product launches. - Data & Insights: Managing product analytics to track performance, user engagement, and feature success. - Build and Lead a High-Performing Team: build a lean, high-leverage team focused on analytics, portfolio governance, and execution excellence. Foster a culture of accountability, continuous improvement, and results-driven execution. - Leading change management and adoption: Supporting the rollout of new tools, workflows, or policies, ensuring smooth adoption across teams. Required Qualifications: - Minimum of 7+ years of experience as a product or program delivery leader - Strong leadership and communication skills; ability to take ownership of deliverables and drive collaboration with cross-functional teams and stakeholders - Ability to balance strategic thinking with detailed execution. - Exceptional organization, communication, and interpersonal skills. - Ability to cultivate relationships with key stakeholders across functions and levels. - Good understanding of project management methodologies and agile processes. Preferred Qualifications: - Transformational, Strategic Thinking & Portfolio Mindset: Ability to translate business strategy into executable plans and measurable outcomes. - Operational Efficiencies: Ability to design and institutionalize operating mechanisms that scale predictability and performance. - Cross‑Functional Collaboration: Skilled at working across architecture, product, finance, operations and agile teams - Analytical & Data‑Driven Decision-Making: Proficient in cost-benefit analysis, prioritization, and hypothesis validation. - Lean-Agile Practices: Understanding of SAFe, Portfolio Kanban, and MVP-driven development. - Communication & Influence: Ability to present business cases and influence approvals and alignment When you join our team: - We’ll empower you to learn and grow the career you want. - We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. - As part of our global team, we’ll support you in shaping the future you want to see. The role being advertised is an existing vacancy. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Referenced Salary Location USA, Massachusetts - Full Time Remote Working Arrangement Remote Salary range is expected to be between $128,550.00 USD - $222,820.00 USD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)

External candidates: In order for your application to be correctly processed please sign-in before you apply Internal candidates: Please go to Workday and click "Find Jobs" link under Career Thank you for considering opportunities with us! Job Title Sr. Insurance Analyst - State Product Management - Remote Requisition Number R7668 Sr. Insurance Analyst - State Product Management - Remote (Open) Location Arizona - Home Teleworkers Additional Locations Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more} Job Information CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work. We are actively hiring for a Sr. Insurance Analyst - State Product Management - Remote. Your Role:You will be a problem-solver who considers complex data from multiple sources in order to understand the drivers of our business results and influence the next steps of action. This is a fast-paced department where a data analyst with drive and a thirst for new challenges every day will thrive! We are open to analyst levels 4-6 for this role. Leveling will be determined through the interview process. (Salary Range will vary by job level). Your Work: - Leading sophisticated analysis to develop actionable and innovative recommendations for achieving growth and profitability targets. - Proactively assessing market risks and opportunities, evaluating multiple possible solutions, and maximizing data-based insights to influence the decisions of executive leadership. - Using tools like Snowflake, SQL, Microsoft Excel, Essbase to access and analyze large amounts of data (may also use other tools such as SAS, PowerBI, Python, etc.) - Understanding and communicating the overall performance and strategy of personal lines auto and property products in your assigned markets. - Quantifying catastrophe risk and identifying risk management strategies. - Building annual revenue plans and explaining variances to these plans. - Working cross-functionally with partners across the organization, including Marketing, Actuarial, Finance, and others, to support the development, design, and implementation of new products, programs, and processes. - Delivering effective presentations of findings to multiple levels of internal and external partners, adapting the content as appropriate. - Providing guidance and mentorship to junior analysts. - This role may require occasional travel (<10%) to meet with partners in your assigned territory. Required Experience, Education and Skills - Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience - 8+ years of analytical experience in related industry; multiple functions experience is preferred - Superior research, statistical, analytical, processing and mathematical skills with ability to structure and conduct analyses - Adaptability and the capability of multi-tasking and strong time management - Ability to make effective formal presentations - Strong oral and written communication skills - Ability to work in a team environment - Ability to coach and mentor co-workers and give feedback as required by using effective interpersonal skills - Superior knowledge of insurance, accounting and rate-making concepts - Proficiency in Microsoft Office Suite, SAS, SQL, Visual Basic and various structured analysis and design techniques. What would make us excited about you? - Pursuit or completion of industry-relevant continuing education, including graduate degrees, MBA, risk and insurance designations from The Institutes (AINS, AIC, ARM, CPCU, etc.), and actuarial exams and designations (ACAS, FCAS, CERA). - 0 – 2 years Leadership and mentoring experience - Advanced degree in related field - Demonstrated ability to perform in a fast-paced environment with multiple priorities and deadlines. - Excellent analytical and communication skills with ability to translate sophisticated concepts into simple, actionable recommendations for diverse audiences. - Proven history of taking initiative and driving projects to completion with minimal guidance. - Strong research and analytical (quantitative and/or qualitative) skills with ability to perform analysis and identify solutions to issues. - Ability to understand customer’s goals as well as critical business processes and rules to design solutions. - Proficiency in Microsoft Office Suite and Sharepoint, especially Microsoft Excel and PowerPoint as we work with these tools daily - Proficiency in data science and coding (Snowflake, SQL, Microsoft Excel, and may also use other tools such as SAS, PowerBI, Python, etc.) - Strong data visualization skills (experience with PowerBI a plus). - Advanced Insurance product, price, underwriting and regulation knowledge, with working knowledge of personal lines rate plans and product offerings. - Ability to read and interpret standard laws and regulations. - Experience in budget forecasting - Project management skills - Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects) - Champions our cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.) - Demonstrates a company ownership mindset, thinking beyond boundaries of their own area - Travels as needed for role, including divisional / team meetings and other in-person meetings - Fulfills business needs, which may include investing extra time, helping other teams, etc Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska. Why Choose a Career at CSAA IG? At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive. Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaainsurance.aaa.com/us/en/benefits. Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success. Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration. Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market. Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact TalentAcquistion@csaa.com If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education. CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). CSAA Insurance Group is an equal opportunity employer. #LI-JR1 . The national average salary range for this position is $110,700.00-$123,000.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $110,700.00-$147,500.00.  This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 10% of eligible pay. This job posting will be unposted on Fri, 1 May 2026.

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Description About the Job: We are seeking a results-driven Product Manager to lead Client Identity and Access Management (CIAM) strategy execution for KeyBank’s Branch & Contact Center channels. This role is pivotal in advancing fraud prevention and client protection by modernizing authentication and supporting the CIAM program. The successful candidate will provide strategic guidance and technical leadership for secure, seamless client experiences. Key Responsibilities: - Leadership and Management: Act as SME for identity verification and authentication in Branch & Contact Center channels. Lead cross-functional coordination. - CIAM Program Execution: Implement CIAM standards and orchestrate authentication flows within commercial banking and payments platforms. - Fraud Detection & Risk Management: Define metrics for fraud detection and authentication performance. Analyze account takeover and credential compromise trends; develop mitigation strategies. - Documentation & Compliance: Maintain CIAM documentation and strategic roadmap. Support annual review and attestation of CIAM capabilities. - Innovation & Continuous Improvement: Stay current on B2B and high-value transaction authentication threats and innovations. Qualifications: - Bachelor’s degree or equivalent in Business, Technology, or related field; advanced degree preferred. - Minimum of 5+ years in identity, access management, fraud, or cybersecurity roles. - Experience with authentication orchestration platforms, CIAM tools and Branch and Contact Center authentication. - Strong understanding of channel-specific client behaviors and risk profiles. - Proven ability to manage cross-functional initiatives and vendor relationships. - Familiarity with regulatory frameworks (e.g., FFIEC, NIST 800-63). - Exceptional communication and stakeholder engagement skills. Preferred Skills: - Deep understanding of FIDO standards and non-phishable authentication protocols. - Experience implementing multi-factor authentication (MFA) across diverse channels. - Knowledge of biometric, possession-based, and behavioral authentication methods. - Experience contributing to governance reviews, technical assessments, or advisory forums. - Ability to translate authentication risk into actionable business and technical requirements. #INDKEY Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. If located near a KeyBank location, the position in the future may work partially from a Key facility. If not located near a Key facility, team will consider remote workers. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 05/01/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. #LI-Remote

• Develop and champion the product vision within your domain • Optimize and maintain the operational standards for how the team experiments • Own the strategic roadmap and OKRs for your product area • Drive product strategy in close partnership with executive leadership • Identify and champion net-new product concepts • Be accountable for delivering measurable returns from product investments • Own product analytics • Design and execute rigorous experiments with sound methodology • Lead cross-functional teams to identify and specify solutions to customer problems • Translate strategy into detailed requirements • Partner with product marketing to develop go-to-market strategy for new features and content types • Proactively identify and size adjacent market opportunities • Bring hands-on AI fluency to the role • Contribute to the research, development, and launch of AI-powered features