At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking a skilled and experienced Professional Services (PS) Solutions Delivery Architect (SDA) to join our Digital Business Unit (DBU) team. In this role, you will serve as the primary design authority for customer solutions within your geographic region, utilizing our portfolio of digitization, information governance, and content management platforms. You will be responsible for validating standard solutions, leading technical designs, and ensuring the integrity of complex implementations from discovery through final customer acceptance. What You'll Do (Responsibilities) In this role, you will: - Lead Technical Solution Design: Serve as a trusted design partner to customers by qualifying requirements and developing low-level technical designs for high-performance, automated data discovery and processing solutions - Lead the Customer Journey: You will serve as a trusted partner for clients, leading the entire post-sale process from initial requirement discovery and validation through to final User Acceptance Testing (UAT) and project handover - Ensure Design Integrity and Compliance: Authorize design changes throughout the implementation process to ensure solutions meet all functional, security, and performance requirements in accordance with contractual commitments What You'll Bring (Skills & Qualifications) The ideal candidate will have: - Extensive experience in designing and fulfilling best-in-class global digital solutions, particularly within content and information management technologies, including Intelligent Document Processing (IDP) and Business Process Modeling (BPM/RPA) - Strong technical proficiency in languages and frameworks such as SQL, JSON/XML, Python, .NET/C#, Java, or REST APIs, and experience with cloud/enterprise indexing services like Elasticsearch or Solr - Proven ability in architectural design and stakeholder management, with the gravitas to influence senior technical communities in a complex, matrixed organization. - Bachelor’s degree in Engineering, Computer Science, or Information Technology; industry-standard certifications such as AWS Cloud Architect, TOGAF, or ZACHMAN are strongly desired - Travel: Flexibility to work across various time zones; travel as required, up to 30%, mostly in region but international travel may be required from time to time What We Offer (Benefits) - Competitive compensation and benefits aligned with your professional experience - Paid time off and holidays to support your personal well-being - Flexible work options to support a healthy work-life balance - Comprehensive health, wellness, and retirement plans Opportunities for continuous learning and professional growth through technical enablement and certifications #Li-Remote Reasonably expected salary range: $142,100.00 - $189,400.00 Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate. Category: Sales

• Operate at both strategic and tactical levels, translating high-level architecture and business objectives into actionable technical tasks, with end-to-end ownership from design through delivery • Design scalable, enterprise-level ITSI architectures aligned to business services and outcomes, with experience across full lifecycle ITSI implementations • Apply deep Splunk ITSI expertise in service modeling, KPI design, event analytics, Episode Review, glass tables, and visualization • Leverage strong AIOps and event correlation knowledge, with experience integrating with OBM, ServiceNow, or similar platforms • Utilize strong Splunk platform fundamentals, including SPL, data strategy, and performance considerations

• Interface with local market leaders and SMEs to determine the best fit solutions • Interface with technical teams to assemble the necessary technologies to satisfy the business requirements • Lead product development and delivery workstream • Clear and mitigate technical and business risks • Recommend solutions to uncommon problems • Understand and uphold good technical practices and security standards

• Develop and maintain a multi-year IAM technology roadmap aligned with organizational goals and future business needs. • Establish frameworks for operationalizing IAM in hybrid and multi-cloud scenarios. • Champion the implementation of Zero Trust principles, ensuring "never trust, always verify" policies across workforce and customer identities. • Recommend strategies to integrate IAM with enterprise security functions (e.g., SIEM, UEBA, and SOC workflows). • Design architecture for secure API authentication protocols like OAuth 2.0, OpenID Connect, and RESTful services. • Navigate challenges associated with linking on-premises IAM solutions with cloud-based IAM frameworks. • Develop architecture to ensure unified user identity and smooth transitions to hybrid or cloud-first models. • Evaluate and select IAM solutions, managing vendor relationships and ensuring alignment with organizational requirements. • Architect solutions for Privileged Access Management to secure and monitor high-level access roles and credentials. • Create IAM-specific disaster recovery and business continuity plans. • Ensure IAM systems comply with regulatory requirements (e.g., GDPR, HIPAA, PCI DSS, SOX).