What We Can Achieve Together: The Senior Analyst develops and implements advanced reporting, analytics, and AI‑enhanced solutions to guide The Nature Conservancy’s fundraising strategies. Collaborating closely with Membership Acquisition and Strategy teams, they deliver data‑driven and machine‑assisted insights to solve business challenges and achieve strategic goals. The Analyst stays current on market trends and best practices, including advancements in artificial intelligence, predictive modeling, and automation, to continuously enhance services. They assess complex situations, evaluate alternatives, and design and implement processes that improve program effectiveness. The Senior Analyst will work towards implementing analytical solutions for the initiative, including: - File Health Analysis - Predictive models - Ask-string optimization algorithms - Donor profiling - Segmentation Analysis - Design of Experiments/Multi-Factor Test Design - Donor Lifetime Value Analysis - Multi-year Revenue Forecasting - Use of AI tools for anomaly detection, marketing optimization, and workflow automation The Analyst will develop and coordinate plans and related tactics, and complete and coordinate diverse complex tasks and activities. They will analyze and report to leadership on key data, utilizing appropriate tools for the request or project. The Analyst will perform complex analysis of key organizational data and recommend focus for analysis. They will develop and maintain information systems to support program needs. They will provide advice and recommendations related to the functional area. The Analyst maintains expert knowledge in systems and resources, applying knowledge to coordinating organizational support and communications. They will have substantial contact with stakeholders and will serve as the lead liaison with leadership. They take on additional duties which may include, but are not limited to, designing and leading training initiatives, managing documentation, and/or enhancing resources. Position location is negotiable within The United States. Washington, DC metro area preferred. We’re Looking for You: We’re seeking a Senior Analyst who loves turning complex fundraising data into clear, actionable decisions. If you’re energized by building predictive models, designing smart experiments, and deploying AI‑enhanced solutions that help teams focus on the right donors at the right time, you’ll thrive here. You’ll partner closely with our Membership Acquisition and Strategy colleagues to translate data into strategies that grow revenue and deepen donor engagement—accelerating conservation impact at scale. What You’ll Bring: - Bachelor’s degree in quantitative field and 6 years related experience or equivalent combination. - Experience designing and generating reports, and analyzing and interpreting the data. - Experience working with teams across organization. - Experience with accounting, finance, and direct marketing programs - Experience manipulating relational data. - Experience with SQL and data warehousing tools. - Experience with OLTP and dimensional data models - Experience with Excel, including macros and pivot tables - Experience with statistical software package (SAS, Python, R or similar) and building predictive models. - Experience incorporating AI tools, such as machine‑learning platforms, natural‑language processing tools, or automation frameworks into analytical workflows to improve efficiency, insight generation, and decision‑making. - Experience, coursework, or other training in principles, practices, and procedures of relevant field. Salary Information: The starting pay range for a candidate selected for this position is generally within the range of $95,500 – $142,000. This range only applies to candidates whose country of employment is the USA. Where a successful candidate’s actual pay will fall within this range will be based on a variety of factors, including, for example, the candidate's location, qualifications, specific skills, and experience. Please note countries outside the USA would have a different pay range in the local currency based on the local labor market, and not tied to USA pay or ranges. Your geographic location will be confirmed during the recruitment. Who We Are: The Nature Conservancy’s mission is to protect the lands and waters upon which all life depends. As a science-based organization, we create innovative, on-the-ground solutions to our world’s toughest challenges so that we can create a world in which people and nature thrive. We’re rooted in our mission and guided by our values, which include respect for all people, communities, and cultures. Whether it’s career development, flexible schedules, or a rewarding mission, there’s many reasons to love life inside TNC. Want a better insight to TNC? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor. One goal is to cultivate an inclusive work environment so that all our colleagues around the globe feel a sense of belonging and that their unique contributions to our mission are valued. In addition to the requirements in our job postings, we recognize that people come with talent and experiences outside of a job and consider each applicant’s unique experience. Please apply – we’d love to hear from you. To quote a popular saying at TNC, “you’ll join for the mission, and stay for the people.” What We Bring: Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world! TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits. Learn more about our Benefits and Perks here. We’re proud to offer a flexible work environment that supports of the health and well-being of the people we employ. Our recruiting process includes a rolling interview process to ensure we engage applicants in a timely manner. This means we may review applications in the order in which they are received. Once a strong candidate pool is identified, the role will be unposted. The timeline may vary depending on the expressed interest in the role, so we highly encourage candidates to apply as soon as possible. Employees must submit their application by logging into Workday and applying via the Jobs Hub. The Nature Conservancy is an Equal Opportunity Employer. Our commitment to equal employment opportunity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of all backgrounds, beliefs, and culture. Recruiting and mentoring staff to create an inclusive organization is a priority, and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law. The successful applicant must meet the requirements of The Nature Conservancy's background screening process. Do you have military experience? Visit our U.S. Military Skills Translator to match your military experience with our current job openings! TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please send a note to applyhelp@tnc.org with Request for Accommodation in the subject line.

Overview Who we are: Golden Steps ABA is on a mission to change lives—one step at a time. We’re not just building a team; we’re creating a community where inclusion, impact, and growth are the norm for our teammates and our patients. If you're ready to take the next step forward and want to be part of a crew that celebrates heart, hustle, and high standards, come thrive with us. Why You’ll Love Working with us: - Unmatched CultureConnection is at the heart of who we are. Whether we’re sharing laughs at team outings, enjoying monthly lunches, or celebrating milestones together, we make time to connect, have fun, and grow as one team. - Diversity & InclusionWe thrive on different perspectives. Our strength lies in the unique experiences of our team — fostering a collaborative, inclusive space where everyone’s voice matters. - Growth & AdvancementWe don’t just hire — we invest. With a “hire-to-retire” mindset, we offer clear career paths, professional development, and advancement opportunities at every stage. - Support for Continuing EducationYour goals matter. That’s why we provide tuition discounts, CME libraries, RBT training, university discounts, ongoing mentorship and paid training. We’re helping you level up your skills and chase your career dreams. - Benefits and Perks Created to Support YouEnjoy competitive PTO, paid sick leave, health/dental/vision coverage, and a 401K with match — because great work deserves great benefits. Responsibilities QA BCBA Job Description: - Competitive Pay. Remote schedule. Make a difference and love doing it. - We are a small, employee-centric organization driven by our collective commitment to ABA excellence. Qualifications What you will do: - Conduct 15 IAs per year. - Conduct reviews on reports written by BCBAs to ensure compliance with ABA standards and insurance requirements. - Evaluate client performance based on data, graphs, and assessment reports. - Develops and assists with newly developed clinical needs and initiatives. - Provide training, support, and guidance for BCBAs. - Provide tech support with regards to Central Reach. - Communicate with the BCBAs respectfully and in a way that creates a supportive environment - Other duties as assigned. A day in the life: - Experience working and training individuals with developmental disabilities and/or behavior challenges with ABA. - Experience working with cases funded by insurance - Experience with clinical quality assurance work - Strong verbal and written communication skills - Highly tech savvy - Works well in a collaborative environment and builds mutual trust and credibility at all levels of the organization - Ability to multi-task and prioritize - BCBA certification from the BACB, in good standing - Demonstrated ability to work independently and self-motivated to achieve business goals Benefits What you will bring: - Currently a Board-Certified Behavior Analyst (BCBA) with the Behavior Analyst Certification Board (BACB) or sitting for your BCBA exam within one month. - LBA (if applicable) - Willing to have a background check - Excellent writing and verbal communication. - Ability to manage time effectively and handle multiple tasks. Golden Steps ABA provides equal employment opportunity to all persons without regard to race, color, religion, creed, age, marital status, sexual orientation, gender identity or expression, citizenship status, national origin, ethnicity, military/veteran status, or disability which can be reasonably accommodated without undue hardship, or any other classification protected by law. This applies to all terms and conditions of employment including recruitment, hiring, compensation, training, promotions, terminations, layoffs, transfers and leaves of absence.

Hours of Work Customer Engagement Team Night Function operates from 7pm to 7am and your rota will require 4 Days on 12 hour shifts followed by 4 Days Off. This is a Nights Only role and will include Weekends and Bank Holidays. Location Remote, UK only About the Role Are you passionate about technology and customer service? Do you thrive in a dynamic, fast-paced environment? We are seeking a Service Desk Analyst to join our team and provide top-notch first-line technical support to our managed service customers. In this role, you will be the first point of contact for customers seeking help with IT-related issues, ensuring they receive timely and effective support through phone, email, and messaging platforms. If you're looking for a role where you can use your technical skills while making a real impact on customer satisfaction, this is the job for you! Responsibilities As a Service Desk Analyst, your core responsibilities will include: - Provide technical support: Be the go-to person for customers seeking assistance via email, phone, and self-service portals, offering a professional and helpful experience. - Ownership of incidents and requests: Take charge of troubleshooting and resolving user issues, escalating them when necessary, but always ensuring the problem is tracked to resolution. - Customer communication: Keep users updated on their requests and incidents, ensuring they're informed and confident in your support throughout the process. - Escalation management: Work closely with internal teams to escalate issues that need further expertise, ensuring smooth handoffs and resolution. - System support: You’ll use industry-standard ITSM tools, remote access software, and handle daily system management tasks across various platforms (MS Office, Windows OS, Active Directory, etc.). - Documentation & Knowledge Base: Maintain clear records of issues and resolutions, and contribute to documentation that helps resolve future requests faster. Your Experience: We need someone who is both technically savvy and customer-focused. Ideal candidates will have: - Service Desk Experience: Hands-on experience in a similar role, preferably in a Managed Service Provider environment. - Out of Hours Experience: The night shift function needs to fit with your lifestyle and it is likely you will have worked in out of hours positions and already be comfortable with this commitment. - Technical Skills: Proficient with Active Directory, Windows OS (10+), MS Office, iOS/Android devices, and remote support tools. - Excellent Communication: You can explain complex technical issues in a simple, clear, and professional way to non-technical users. - Customer-Centric Approach: You enjoy solving problems for customers and know how to keep them engaged and satisfied. - Proactive and Detail-Oriented: You’re a self-starter who takes initiative and can handle a busy workload while paying attention to the finer details. - Team Player: You collaborate well with others, helping colleagues and working with resolver teams to address customer needs. - ITIL v3 Foundation (minimum): A solid understanding of ITIL practices to ensure you adhere to best practices in service management.

• Driving successful implementation of improvement projects across the enterprise • Overseeing the implementation of sustainable process improvements • Measuring and reporting results to ensure change initiatives deliver expected business results • Driving targeted, measurable, and sustainable improvement by leveraging skills and change management processes utilizing Six Sigma concepts • Working closely with leadership to define and implement continuous improvement in targeted areas • Assisting in the development of improvement roadmaps • Supporting focused deployment of Lean, Six Sigma, ISO, or other quality and process improvement tools • Responsible for team and cross-functional communications (written and oral) • Promoting and facilitating diagnosis of workflow impediments throughout the business • Collaborating with internal and external business partners for benchmarking performance and knowledge building • Defining requirement metrics to measure baseline and improved process improvements • Developing and maintaining strong relationships with functional leaders to drive success of projects and teams • Influencing cross-functional collaboration & effectiveness • Leading and motivating a culture of lean thinkers