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Social Finance LLC, commonly known as SoFi, is a leading financial services company offering various products, including loans, credit cards, banking, business solutions, financial
Senior Technical Solutions Engineer
Location
California + 1 moreAll locations: California | Washington
Posted
113 days ago
Salary
$133.2K - $203.5K / year
Seniority
Senior
Job Description
Senior Technical Solutions Engineer
SoFi - Social Finance
• Lead technical discovery and pre‑sales: translate employer benefit objectives and constraints into clear solution architectures, integration plans, and implementation timelines for SoFi at Work programs. • Architect end‑to‑end integrations: eligibility file ingestion, SSO/OIDC/SAML, HRIS/payroll connections, webhooks and REST APIs, and recordkeeper reporting required for contribution programs. • Scope and run pilots/PoCs for priority benefits and awareness programs to validate value, data flows, and operational readiness. • Serve as the technical SME through implementation: configure plans, test data feeds, triage and resolve integration issues, and guide partners on best practices to ensure successful launches. • Own technical responses for RFIs/RFPs and security questionnaires; clearly represent our architecture, controls, and operational processes to partner IT, Security, and Benefits stakeholders. • Create enablement assets (sample requests, Postman collections, reference implementations) and improve internal/external documentation to streamline partner onboarding. • Act as voice of the customer: aggregate technical feedback, edge cases, and feature requests to inform Product and Engineering roadmaps. • Drive reliability and quality: define test plans, data validation checks, and monitoring for critical workflows (e.g., verifications, contributions, reimbursements). • Collaborate cross‑functionally to continuously reduce time‑to‑launch and improve partner and member outcomes across the SoFi at Work Dashboard and contribution programs.
Job Requirements
- 7+ years in solutions engineering, implementation engineering, or technical account management, including direct ownership of complex enterprise integrations.
- Strong proficiency with REST APIs, JSON, and webhooks; comfort reading/writing scripts and queries (e.g., Python/JavaScript/SQL) for troubleshooting and automation.
- Hands‑on experience integrating employer systems (HRIS/payroll, SSO) and benefits/recordkeeper data flows for programs like student loan contributions, tuition reimbursement, retirement match, or emergency savings.
- Ability to decompose ambiguous business requirements into secure, scalable technical designs with clear operational runbooks.
- Excellent communication skills with both technical and non‑technical audiences; consultative approach that builds trust with partner engineering, IT/security, and benefits teams.
- Building on the communications skills above - you have a knack for delivering status and KPI information outward in a consistent, easily digestible, and quickly consumed formats.
- Proven program management across multiple concurrent projects; crisp planning, risk management, and stakeholder updates.
- Familiarity with security, privacy, and compliance considerations in financial services (e.g., data minimization, access controls, auditability).
- Experience adopting AI tooling (e.g., copilots for triage, doc generation, and data QA) to speed efficiency and drive better outcomes.
Benefits
- This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above.
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