• Lead technical discovery and pre‑sales: translate employer benefit objectives and constraints into clear solution architectures, integration plans, and implementation timelines for SoFi at Work programs. • Architect end‑to‑end integrations: eligibility file ingestion, SSO/OIDC/SAML, HRIS/payroll connections, webhooks and REST APIs, and recordkeeper reporting required for contribution programs. • Scope and run pilots/PoCs for priority benefits and awareness programs to validate value, data flows, and operational readiness. • Serve as the technical SME through implementation: configure plans, test data feeds, triage and resolve integration issues, and guide partners on best practices to ensure successful launches. • Own technical responses for RFIs/RFPs and security questionnaires; clearly represent our architecture, controls, and operational processes to partner IT, Security, and Benefits stakeholders. • Create enablement assets (sample requests, Postman collections, reference implementations) and improve internal/external documentation to streamline partner onboarding. • Act as voice of the customer: aggregate technical feedback, edge cases, and feature requests to inform Product and Engineering roadmaps. • Drive reliability and quality: define test plans, data validation checks, and monitoring for critical workflows (e.g., verifications, contributions, reimbursements). • Collaborate cross‑functionally to continuously reduce time‑to‑launch and improve partner and member outcomes across the SoFi at Work Dashboard and contribution programs.

• Become the subject matter expert on the full Intenseye product suite, articulating its value and benefits to customers throughout the sales cycle. • Partner with AEs to run deep technical discovery with complex prospects. • Configure demo environments that reflect prospect-specific workflows and integrations. • Act as the technical expert during sales cycles, answering detailed questions about integrations, APIs, data flows, and product capabilities. • Work with Product and Engineering to scope custom solutions or identify development needs. • Build proof-of-concept deliverables and custom solutions that help win deals. • Help refine our Pre-Sales SE playbook to standardize technical support in the sales cycle and processes. • Strategically address and overcome technical objections to secure successful outcomes for Intenseye. • Effectively present the Intenseye solution to diverse audiences, from C-level executives to safety directors and operations managers. • Train and educate partners, customers, and internal employees on the latest Intenseye product offerings. • Close collaboration with the Implementation teams is crucial to ensure a smooth and comprehensive handover of solution delivery details.

• Ensures the highest quality solution designs and implementation. • Maintain thorough understanding of current and planned applications, tools and technologies related to the Argano 4 Oracle supported platforms and tools. • Lead Project solution design through implementations, overseeing critical milestones. • Complete RFP responses. • Work with the sales team to drive sales cycles to completion. • Promptly communicating, engaging, and acting appropriately to remedy client satisfaction issues occurring before, during and after an engagement, escalating to the PMO as necessary. • Utilizing entrepreneurial skills to network and building strong relationships internally and externally with clients and the Oracle Cloud community. • Meeting with client to advocate for process improvements to their existing business processes. Leading strategic business process transformation sessions and conversations to identify opportunities for improvement related to people, process or technology. • Lead design meetings with clients to identify their business process requirements and technical needs to determine proper solution for implementation. • Architect the overall proposed solution and implementation strategy. • Perform quality control on estimates and Statements of Work related to scope, project drivers, assumptions, complimentary and competing initiatives, and critical path items. • Participate in defining and delivering project proposals and estimates, statements of work and implementation strategies. • Communicate product information and provide guidance to clients and coworkers on issues, tools and techniques, enhancements, changes in processes and related information. • Architect complex and large-scale solutions, including creating detailed architectural diagrams and specifications. • Act as a trusted advisor to clients, understanding their strategic goals, and aligning technical solutions accordingly, produces technical and software specification documentation that allows remote development teams to implement solutions as designed. • Oversee quality assurance processes and ensure adherence to industry best practices. • Manage and prioritize the flow of work starting with idea intake, analysis, definition, backlog, and through the build and delivery phase. • Provide direction to internal project teams during the configuration and test phase to meet the proposed solution. • Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques, and evaluation criteria for obtaining results. • Leverage market research, design thinking, and continuous exploration to understand customer and market needs.

• Partner with enterprise customers as a strategic and technical advisor throughout the platform lifecycle, from pre-sales through deployment and post-launch optimization • Analyze customer systems, data flows, and technical workflows to design scalable solutions using Spotnana’s platform • Lead configuration, integration, and deployment efforts across APIs, ERP, HRIS, booking, payments, and partner systems • Collaborate with Sales, Implementation, Product, and Engineering teams to ensure successful customer outcomes and scalable solution design • Troubleshoot complex technical issues and guide customers through resolution and optimization strategies • Create documentation, enablement materials, and training resources to support customer adoption and internal knowledge sharing • Identify opportunities to apply automation and AI-driven capabilities to improve customer workflows and travel experiences