POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring Work From Home Inbound Contact Centre Agents to provide responsive and empathetic customer support. This role is perfect for individuals who enjoy helping others and thrive in a remote work environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES Key Responsibilities: - Receive and respond to inbound customer calls. - Assist with inquiries, complaints, and service requests. - Provide clear and accurate information about products and services. - Log all customer interactions in the system. - Follow company protocols and escalate issues when necessary. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: - Must be 18 years or older. - High school diploma or equivalent required. - Previous outbound sales or call center experience preferred. - Excellent verbal communication and listening skills. - Ability to work independently and manage time effectively. - Reliable internet connection and a quiet home office setup. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: - Paid Time Off: Earn PTO and paid holidays to take the time you need. - Health Benefits: Full-time employees are eligible for supplemental health coverage through Blue Cross. - Life Insurance: Access life insurance options to safeguard your loved ones. - Supplemental Insurance: Accident and critical illness insurance - Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. - Paid Training: Learn new skills while earning a paycheck. - Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. - Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations - Must be authorized to work in the country where the job is based. Subject to the program and location of the position - Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. - Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT US MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Manager / Senior Manager, Asset Development Location: New York Office / Remote About Us TerraForm Power (“TERP”), a platform company of Brookfield Renewable, attracts high-performing individuals who are driven to make an impact in a fast-paced and collaborative environment. We offer unparalleled opportunity to lead and manage one of the largest renewable energy businesses with decades of history, while contributing to the global need for sustainable energy. We offer tremendous growth opportunity for individuals with an entrepreneurial mindset. The company is committed to employee development, encouraging curiosity, ownership, and continuous learning. You’ll be empowered to take initiative, contribute ideas, and grow your career within a supportive and ambitious organization. Job Summary We are seeking a skilled Manager or Senior Manager of Project Development to oversee the development of renewable energy projects, with a focus on wind repowering, redevelopment, and co-located battery storage. This role leads all aspects of the day-to-day development process including technical diligence, land work, supporting the interconnection process, securing discretionary local, state and federal permits, negotiating tax abatements and similar economic incentive agreements, supporting equipment selection and contracting, and project modeling activities. The ideal candidate will bring relevant experience in renewable energy project development, will be comfortable interfacing with members of the public and community stakeholder groups, officials, regulators, and internal stakeholders. Project markets are expected to include PJM, MISO, ERCOT, and ISO-NE. Responsibilities - Oversee and “own” multiple development projects, with direct responsibility for project level development plans, budgets and schedules - Make recommendations regarding sequencing of development activities across stage gates, and consistently track risks and mitigants - Partner with the Engineering team in managing third-party environmental and engineering consultants - Spearhead discretionary permitting including land use and zoning approvals (e.g., Conditional Use Permits, Special Use Permits), as well as applicable state or federal approvals as may be necessary - Negotiate PILOTs or similar tax abatement agreements with local or county officials - Collaborate with the Project Delivery team to ensure seamless transition of projects from development to construction - Maintain a strong understanding of the regulatory and policy environments in project markets - Support due diligence processes for project acquisition opportunities - Provide regular project reporting to senior leadership and stakeholders. Qualifications - Bachelor’s degree+ in relevant disciplines - 5-7+ years of experience in renewable energy, with demonstrated experience in development workstreams - Strong understanding of electricity markets, power contracting, and renewable energy policy and regulatory matters - Excellent communication and organizational skills - Familiarity with presentation software (e.g. MS PowerPoint) and project management software (e.g., MS Project, Smartsheet, Airtable, Procore, SiteTracker). - Ability to travel as required, expected 10 - 25% Compensation: $155,000 - $180,000 USD, bonus eligible A note to Recruiting Agencies, TerraForm Power Human Resources team does not accept unsolicited resumes from third party recruiters, staffing firms, or related agencies. The Human Resources team coordinates all recruiting and hiring at our company. We do not accept resumes from third-party recruiters unless authorized by the Human Resources team and if a signed agreement is in place. Any unsolicited resumes will be considered property of TerraForm Power and we are not responsible for any related fees. All communication related to recruiting partnerships should ONLY be directed to the Human Resources team.

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Software Engineering Job Qualifications: Skills: Agile Methodology, Process Development (PD), Software Development, Software ReleasesCertifications: NoneExperience: 10 + years of related experienceUS Citizenship Required: No Job Description: GDIT is hiring a Development Manager supporting a Medicare Appeals/Claims platform to manage a development team comprised of application developers (staff engineers and subcontractor engineers), QA Testing Team (staff QA engineers and subcontractor QA engineers), and a solutions architect. The Development Manager collaborates with the Program Manager, Deputy Program Manager, PMO, Agile support team, Tech Lead, and the Operations team closely to ensure complete communication loops, proper status updates are given to the customer, and that work is aligned and running according to plan. The Development Manager serves as team lead and is expected to have command over all development work, processes, and outputs. This role is fully remote but must work Eastern Standard Time. Responsibilities: Leadership & Team Management - Lead and mentor development teams — providing technical guidance and professional growth opportunities, and complete all GDIT manager duties. - Set clear goals and expectations for team members aligned with business objectives. - Foster a collaborative culture emphasizing communication, ownership, and accountability. - Resolve team conflicts and ensure a healthy, productive work environment. - Manage the development team and the word to ensure each release meets requirements and each deployment goes smoothly, minimizing the need for rollback Planning & Delivery - Define and manage project roadmaps in collaboration with the Product Owner and Business Stakeholders. - Prioritize development work to balance feature delivery, 508 compliance, and technical debt. - Ensure on-time delivery of software releases while maintaining quality standards. - Track and report project progress using Agile (sometimes hybrid methodologies). - Coordinate cross-functional teams including QA, DevOps, Development, and Business Analysts. Technical Oversight - Review architecture and design proposals for scalability, performance, and maintainability. - Promote best coding practices — enforcing standards, peer reviews, and testing discipline. - Guide technology selection for tools, frameworks, and cloud services. - Oversee system integrations and ensure interoperability between platforms. - Support production stability by managing incident response and root cause analysis. Process & Quality - Implement and refine development processes (Agile ceremonies, CI/CD). - Measure engineering effectiveness using KPIs (velocity, defect rate, lead time, etc.). - Champion continuous improvement through retrospectives and lessons learned. - Ensure compliance with regulatory standards. - Enforce documentation and traceability across the software lifecycle. Stakeholder & Communication - Collaborate with Product Owner to align on priorities and technical feasibility. - Communicate progress, risks, and outcomes to senior leadership and business stakeholders as proactively as possible. - Manage vendor resources ensuring productivity and alignment with goals. - Translate technical concepts into documented business value for non-technical stakeholders. - Advocate for the development team’s needs — tools, training, and resource allocation. Required Skills and Experience: - Bachelors degree and 10+ years’ experience in application and/or system development. - 5+ years’ experience managing technical teams including: developers, architects, and test/QA engineers in a agile environment. - Proven ability to own end-to-end delivery, ensuring features are delivered on time, meet acceptance criteria, and pass QA without rework due to incomplete or misunderstood requirements. - Proven ability to identify technical risks, dependencies, and constraints early and proactively communicate impacts to leadership and stakeholders. - Ability to work in Eastern Standard Time (EST). - Ability to obtain and maintain a Public Trust. Preferred Skills and Experience: - Expertise in programming languages such as Java, JavaScript frameworks, SQL, Rest APIs and CI/CD technologies. - Strong understanding of low code application platforms, tools, software architecture, design patterns, and best practices. - Examples: Micropact (Entellitrak), Appian, Salesforce, Pega, ServiceNow, Oracle, Outsystems, Mendix, OpenText, Microsoft, etc. - Demonstrated experience enforcing development quality standards, including code reviews, definition of done (DoD), and readiness gates prior to QA handoff. - Demonstrated ability to challenge incomplete or ambiguous requirements and drive clarity before development begins. #GDITFedHealthJobs The likely salary range for this position is $129,813 - $172,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Role Description MCI is looking for dedicated Work-at-Home Contact Centre Associates to provide exceptional customer support remotely. This role is ideal for individuals who are tech-savvy, empathetic, and capable of handling a variety of customer interactions from home. - Handle inbound and outbound customer communications via phone, email, or chat. - Resolve customer issues efficiently and professionally. - Provide product and service information clearly and accurately. - Record customer interactions and feedback in the system. - Collaborate with team members and participate in virtual training sessions. Qualifications - Must be 18 years or older. - High school diploma or equivalent required. - Previous experience in a contact center or customer service role is preferred. - Excellent communication and problem-solving skills. - Ability to work independently and manage time effectively. - Stable internet connection and a quiet home office setup. Requirements - Must be authorized to work in the country where the job is based. - Subject to the program and location of the position. - Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. - Job offers are contingent on background/security investigation results. - Must be willing to submit to drug screening. (Does not apply in Canada) Benefits - Paid Time Off: Earn PTO and paid holidays to take the time you need. - Health Benefits: Full-time employees are eligible for supplemental health coverage through Blue Cross. - Life Insurance: Access life insurance options to safeguard your loved ones. - Supplemental Insurance: Accident and critical illness insurance. - Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. - Paid Training: Learn new skills while earning a paycheck. - Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. - Casual Dress Code: Be comfortable while you work.