Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Software Engineering Job Qualifications: Skills: Agile Methodology, Process Development (PD), Software Development, Software ReleasesCertifications: NoneExperience: 10 + years of related experienceUS Citizenship Required: No Job Description: GDIT is hiring a Development Manager supporting a Medicare Appeals/Claims platform to manage a development team comprised of application developers (staff engineers and subcontractor engineers), QA Testing Team (staff QA engineers and subcontractor QA engineers), and a solutions architect. The Development Manager collaborates with the Program Manager, Deputy Program Manager, PMO, Agile support team, Tech Lead, and the Operations team closely to ensure complete communication loops, proper status updates are given to the customer, and that work is aligned and running according to plan. The Development Manager serves as team lead and is expected to have command over all development work, processes, and outputs. This role is fully remote but must work Eastern Standard Time. Responsibilities: Leadership & Team Management - Lead and mentor development teams — providing technical guidance and professional growth opportunities, and complete all GDIT manager duties. - Set clear goals and expectations for team members aligned with business objectives. - Foster a collaborative culture emphasizing communication, ownership, and accountability. - Resolve team conflicts and ensure a healthy, productive work environment. - Manage the development team and the word to ensure each release meets requirements and each deployment goes smoothly, minimizing the need for rollback Planning & Delivery - Define and manage project roadmaps in collaboration with the Product Owner and Business Stakeholders. - Prioritize development work to balance feature delivery, 508 compliance, and technical debt. - Ensure on-time delivery of software releases while maintaining quality standards. - Track and report project progress using Agile (sometimes hybrid methodologies). - Coordinate cross-functional teams including QA, DevOps, Development, and Business Analysts. Technical Oversight - Review architecture and design proposals for scalability, performance, and maintainability. - Promote best coding practices — enforcing standards, peer reviews, and testing discipline. - Guide technology selection for tools, frameworks, and cloud services. - Oversee system integrations and ensure interoperability between platforms. - Support production stability by managing incident response and root cause analysis. Process & Quality - Implement and refine development processes (Agile ceremonies, CI/CD). - Measure engineering effectiveness using KPIs (velocity, defect rate, lead time, etc.). - Champion continuous improvement through retrospectives and lessons learned. - Ensure compliance with regulatory standards. - Enforce documentation and traceability across the software lifecycle. Stakeholder & Communication - Collaborate with Product Owner to align on priorities and technical feasibility. - Communicate progress, risks, and outcomes to senior leadership and business stakeholders as proactively as possible. - Manage vendor resources ensuring productivity and alignment with goals. - Translate technical concepts into documented business value for non-technical stakeholders. - Advocate for the development team’s needs — tools, training, and resource allocation. Required Skills and Experience: - Bachelors degree and 10+ years’ experience in application and/or system development. - 5+ years’ experience managing technical teams including: developers, architects, and test/QA engineers in a agile environment. - Proven ability to own end-to-end delivery, ensuring features are delivered on time, meet acceptance criteria, and pass QA without rework due to incomplete or misunderstood requirements. - Proven ability to identify technical risks, dependencies, and constraints early and proactively communicate impacts to leadership and stakeholders. - Ability to work in Eastern Standard Time (EST). - Ability to obtain and maintain a Public Trust. Preferred Skills and Experience: - Expertise in programming languages such as Java, JavaScript frameworks, SQL, Rest APIs and CI/CD technologies. - Strong understanding of low code application platforms, tools, software architecture, design patterns, and best practices. - Examples: Micropact (Entellitrak), Appian, Salesforce, Pega, ServiceNow, Oracle, Outsystems, Mendix, OpenText, Microsoft, etc. - Demonstrated experience enforcing development quality standards, including code reviews, definition of done (DoD), and readiness gates prior to QA handoff. - Demonstrated ability to challenge incomplete or ambiguous requirements and drive clarity before development begins. #GDITFedHealthJobs The likely salary range for this position is $129,813 - $172,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Role Description MCI is looking for dedicated Work-at-Home Contact Centre Associates to provide exceptional customer support remotely. This role is ideal for individuals who are tech-savvy, empathetic, and capable of handling a variety of customer interactions from home. - Handle inbound and outbound customer communications via phone, email, or chat. - Resolve customer issues efficiently and professionally. - Provide product and service information clearly and accurately. - Record customer interactions and feedback in the system. - Collaborate with team members and participate in virtual training sessions. Qualifications - Must be 18 years or older. - High school diploma or equivalent required. - Previous experience in a contact center or customer service role is preferred. - Excellent communication and problem-solving skills. - Ability to work independently and manage time effectively. - Stable internet connection and a quiet home office setup. Requirements - Must be authorized to work in the country where the job is based. - Subject to the program and location of the position. - Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. - Job offers are contingent on background/security investigation results. - Must be willing to submit to drug screening. (Does not apply in Canada) Benefits - Paid Time Off: Earn PTO and paid holidays to take the time you need. - Health Benefits: Full-time employees are eligible for supplemental health coverage through Blue Cross. - Life Insurance: Access life insurance options to safeguard your loved ones. - Supplemental Insurance: Accident and critical illness insurance. - Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. - Paid Training: Learn new skills while earning a paycheck. - Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. - Casual Dress Code: Be comfortable while you work.

• Manage a team of platform engineers, driving delivery, quality, and innovation on our agentic SDLC platform. • Partner with Engineering Leadership and Platform teams to scope, plan, and deliver the infrastructure that powers autonomous coding agents across MaintainX. • Lead, mentor, and grow your developers—helping them build new skills in agent frameworks, developer tooling, and platform engineering. • Set clear expectations, provide ongoing feedback, and support the team in achieving goals. • Champion software development excellence—ensuring strong CI/CD pipelines, containerized environments, observability, and agent orchestration practices. • Provide visibility into team impact, progress, and risks to senior leadership—including agent-produced PR rates, adoption metrics, and quality guardrails. • Collaborate with Recruiting and other Software Development Managers to hire, onboard, and scale a world-class platform engineering organization.

• Manage a team of platform engineers, driving delivery, quality, and innovation on our agentic SDLC platform. • Partner with Engineering Leadership and Platform teams to scope, plan, and deliver the infrastructure that powers autonomous coding agents across MaintainX. • Lead, mentor, and grow your developers—helping them build new skills in agent frameworks, developer tooling, and platform engineering. • Set clear expectations, provide ongoing feedback, and support the team in achieving goals. • Champion software development excellence—ensuring strong CI/CD pipelines, containerized environments, observability, and agent orchestration practices. • Provide visibility into team impact, progress, and risks to senior leadership—including agent-produced PR rates, adoption metrics, and quality guardrails. • Collaborate with Recruiting and other Software Development Managers to hire, onboard, and scale a world-class platform engineering organization.