The Technical Writer Intern is responsible for writing, reviewing, and editing content for the Source Intelligence Integrated Knowledge Center (SI IKC) to support Source Intelligence employees and customers with the use of our technology. You will work closely with the Learning and Development department, Source Academy, the Product team, and internal subject matter experts. You will be expected to use regularly use LLM toolsets, such as ChatGPT and Claude, to implement and facilitate the tasks identified below. - College or graduate student in a related major such as Engineering, Computer Science, English, or Communications interested in pursuing a career in technical writing / help authoring - A self-starter, organized, and able to work with minimal supervision in a remote work environment - Strong writing and proofreading abilities - Familiarity and experience working with common LLMs including ChatGPT and Claude and the ability to build tools and repeatable processes within these LLMs is preferred - Familiarity with Knowledge Base software, Zendesk preferred - Excellent oral communication and interpersonal skills - Willing to work full time during the 2026 summer period. - The ideal candidate will receive academic credit for the internship - Create content based on user guides, conversations with SMEs, and feedback from users - Review and edit existing content to ensure quality and consistency of tone, style, and branding - Upload articles to the SI IKC - Bonus project: Automate a process to track when articles should be reviewed and updated - Other job duties as assigned by your manager 2026 Paid Summer Internship Full Time- $25 per hour Work remotely About Source Intelligence As product compliance and ESG regulations continue to expand worldwide, and consumers increasingly demand sustainable, eco-friendly products, companies struggle to collect, validate, and report supply chain data to meet due diligence and compliance obligations – particularly when sourcing materials and commodities from around the world. Source Intelligence is the culmination of five trailblazers in ESG and compliance solution development who combined their expertise and technology to deliver the most comprehensive solution on the market. We empower our clients to identify and eliminate environmental hazards and human rights abuses in their supply chains through unmatched innovation, reliability, and expertise. Our industry-leading solutions – from SaaS software to fully managed services – are designed to meet each client’s unique needs and evolve alongside them throughout their compliance journey. By partnering with Source Intelligence, companies gain deeper insight into their supply chain, enabling them to make better sourcing, design, and packaging decisions for the benefit of people and the planet.

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Leidos is committed to help employees achieve their personal and professional goals with a strong focus on career, flexibility, and well-being. Learn more about Leidos Life at https://www.leidos.com/employees/life. Your greatest work is ahead! The Leidos Health Mission Solutions division is seeking a Technical Writer/Editor to support the Office of Child Support Enforcement (OCSE) program based out of Baltimore, MD. *Candidate must live in the U.S. currently and for the past three (3) consecutive years to be considered. Sponsorship is not available.* Primary Responsibilities: - Write and edit program and project technical and end-user-audience documentation, including procedures, processes, release documents, system specifications, reports, manuals, presentations, and other program deliverables to meet contract requirements. - Effectively communicate with document authors during the editing process and, when necessary, interview technical staff to obtain additional information required for the documentation. - Ensure documents meet editorial and governmental specifications and adhere to defined customer and program standards for quality, format, and style. - Submit, and track documents through the documentation approval and archive process. - Track the development and delivery of monthly, quarterly, and semiannual contract deliverables and others as specified. - Maintain libraries of contract deliverables in Vector, Confluence, and SharePoint. - Support quality reviews. - Will work independently and in teams. - Adhere to government quality assurance procedures. Basic Qualifications: - Bachelor’s degree and a minimum of 4-8 years of relevant experience in technical writing and editing or Master’s degree with 2-4 years of relevant experience. Experience may be substituted in lieu of degree. - Intermediate hands-on experience with documentation tools, including Microsoft Word (i.e., advanced features such as creating templates and styles) and PowerPoint. - Must have hands-on experience with SharePoint. - Self-motivated, creative, organized, and able to accomplish tasks with limited supervision. - Ability to work in a dynamic, fast-paced environment. - Excellent written communication and grammatical skills. Strong attention to detail is critical. - Experience working directly with technical SMEs. Ability to collaborate effectively across multiple teams. Must be a proactive team player capable of organizing team tasks and who can readily switch priorities as necessary. Preferred Qualifications: - Strong experience in assigning and managing deliverables for a team, along with a proven record of effective mentoring. - Intermediate hands-on experience with Microsoft Excel and Adobe Acrobat Pro. - Familiarity with Jira, Confluence, and Microsoft SharePoint. - Experience with using plain language guidelines. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting: April 16, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $65,650.00 - $118,675.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

• Create clear, in-depth how-to guides and feature documentation that help users understand and use product features, leveraging real-world scenarios, customer use cases, and product workflows. • Conduct hands-on testing, experimentation, and independent research to gain deep, first-hand product knowledge. • Identify and document edge cases, limitations, and feature updates to ensure technical accuracy and completeness. • Collaborate closely with product managers, developers, engineers, QA, and UX to gather and validate technical information, clarify complex functionality, and stay aligned with evolving product roadmaps. • Author technical blogs, release notes, and long-form content that explain product innovations and industry trends, supporting Spectro Cloud’s developer engagement. • Champion user-first documentation practices by advocating for accessible, inclusive, and task-oriented content. • Define and maintain content standards, templates, and voice/tone guidelines to ensure consistency across documentation. • Mentor and support junior or mid-level technical writers, providing feedback on their work, sharing best practices, and helping them develop their technical and editorial skills, fostering a culture of collaboration and continuous learning. • Refactor and enhance documentation information architecture to improve content organization, navigation, and discoverability across the Docs site. • Take ownership of high-impact documentation projects end-to-end, including planning, coordination, writing, and review.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Director of Technical Writing, you will help redefine how technical documentation is created, delivered, and experienced across GitLab. This role reports to the Chief Design Officer and leads a team through a period of meaningful change, with a strong focus on AI, process redesign, and tighter partnership with Engineering, Product Management, and UX. You will challenge long-standing assumptions, help engineering teams take greater ownership of source documentation, and explore how documentation can become more useful inside the product experience, including through GitLab Duo. In your first year, you will assess the current team structure, strengthen skills and capabilities for the next phase of the function, improve collaboration across partner groups, and raise satisfaction with the docs site. This is a strong fit for a leader who can bring creative, practical thinking to a mature function and turn documentation into a more integrated, actionable part of the GitLab platform. What you’ll do - Lead the Technical Writing organization through process evaluation and redesign, with a focus on making documentation creation more efficient and better connected to product development. - Drive the team’s AI readiness by identifying where AI can improve workflows, reduce unnecessary handoffs, and support better documentation outcomes. - Partner with Engineering to shift documentation earlier in the development process and establish shared ownership of first-draft technical content. - Collaborate with Product Management and UX to identify ways technical documentation can surface more directly in the product experience. - Shape the team structure and operating model so it supports current priorities, healthy management scope, and future capability needs. - Develop the team’s skills and expectations for a new phase of technical writing at GitLab, including adaptability, experimentation, and cross-functional collaboration. - Improve the end-user experience of the docs site by guiding priorities that make content more useful, accessible, and actionable. - Own strategic decisions for the function and bring forward multiple practical options when solving complex documentation and workflow challenges while honoring GitLab values. What you’ll bring - Experience leading technical writing or documentation teams through organizational, process, or operating model change. - Fluency with AI in both strategic and practical contexts, including using AI to improve workflows and evaluating where human judgment remains essential. - Ability to build strong partnerships with Engineering, Product Management, UX, and other functions that influence product and content quality. - Judgment to balance innovation with practicality, including a thoughtful approach to automation that improves work without treating people as replaceable. - Creative problem-solving skills and comfort proposing several workable paths forward when facing ambiguity or long-standing constraints. - Experience developing leaders and teams, including assessing capabilities, setting direction, and supporting change across an established organization. - Strength in asynchronous collaboration and communication across distributed teams, with the ability to create clarity and momentum across time zones. - Technical credibility in documentation, developer workflows, docs-as-code environments, and we also welcome candidates with transferable leadership experience from adjacent disciplines. - Content strategy expertise to shape documentation priorities, information architecture, and how technical content connects to product goals and user needs. About the team The Technical Writing team helps GitLab users understand, adopt, and get value from the platform through clear, useful documentation. The team works closely with Engineering, Product Management, and UX to support product changes and improve the overall documentation experience, and it is entering a phase focused on AI readiness, process redesign, and stronger integration with the product itself. This is a distributed team that collaborates asynchronously across regions, with current working patterns shaped by time zone overlap needs and close partnership with other product development functions. The team includes experienced contributors and managers, and this role will help guide how the function evolves from here. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $158,600—$297,400 USD How GitLab Supports Full-Time Employees - Benefits to support your health, finances, and well-being - Flexible Paid Time Off - Team Member Resource Groups - Equity Compensation & Employee Stock Purchase Plan - Growth and Development Fund - Parental leave - Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.