• Support a major energy utility client across a portfolio of land and right of way projects • Serve as a primary point of contact between Atwell and the client, owning project delivery from scoping through closeout • Establish project scope, budgets, and schedules; negotiate and execute contracts • Ensure all deliverables meet client expectations • Coordinate property acquisition activities including ROW easements, surface leases, rights of entry, damage settlements, and encroachment agreements • Assemble and direct project teams, manage sub-consultants, track milestones, and troubleshoot issues • Identify growth opportunities within the client relationship and contribute to Atwell's broader market presence in the energy sector • Maintain accurate project records in Vision, manage invoicing and A/R, and report financial performance to leadership • Mentor junior team members

• Oversee land and ROW acquisition activities in support of electric transmission infrastructure • Manage easement negotiations, rights of entry, surface agreements, damage settlements, and fee property transactions • Establish project scope, budgets, and schedules • Manage contracts and sub-consultants • Ensure performance metrics are met throughout the project lifecycle • Serve as a trusted advisor to the client • Stay ahead of pipeline, follow up on outstanding proposals, and proactively identify opportunities to expand Atwell's support • Maintain project documentation in Vision • Manage invoicing and collections • Deliver regular financial and progress reporting to leadership • Coach and mentor project team

Are you someone who naturally operates with precision, professionalism, and a high standard of excellence? We are seeking refined, detail-driven individuals to support a high-touch client experience by managing logistics, coordinating schedules, and ensuring every detail is executed flawlessly. This fully remote opportunity is ideal for those who take pride in delivering seamless, elevated service while working independently. No prior experience is required; however, a strong sense of organization, discretion, and client care is essential. Comprehensive training and ongoing support are provided.  The Role As a Client Experience Coordinator, you will play a key role in ensuring every client interaction is smooth, polished, and thoughtfully managed from beginning to end. Key Responsibilities: - Provide attentive, personalized communication tailored to each client - Oversee scheduling, confirmations, and detailed coordination with accuracy - Anticipate client needs and proactively ensure all elements are in place - Maintain clear, timely updates throughout the entire process - Deliver a seamless, high-standard experience from initial planning to completion What Sets You Apart - Exceptional attention to detail and organizational ability - Strong, polished communication skills - Ability to manage responsibilities independently with professionalism - Tech-savvy and comfortable navigating digital tools and systems - A proactive mindset with a solutions-oriented approach - A natural ability to create a calm, seamless experience for others Why This Opportunity Is Different - Fully remote with flexible scheduling - Designed for autonomy and work-life balance - Structured onboarding with continued mentorship - A collaborative, supportive team environment - Performance-based growth opportunities within a premium service space Ideal Candidate Profile This role is especially well-suited for individuals who appreciate flexibility without compromising professionalism, including: - Stay-at-home parents seeking a polished, remote career path - Military spouses - Professionals transitioning into a more flexible, client-focused role - Individuals who value organization, discretion, and elevated service Location Requirement Applicants must be authorized to work in: United States, United Kingdom, Mexico, Spain, Australia, or LATAM regions Apply If you are highly organized, dependable, and take pride in delivering a refined, seamless experience, we invite you to apply.

• Lead and manage multiple concurrent customer projects from initiation through completion, including New Logo implementations and existing customer upgrades, integrations, and feature deployments. • Conduct discovery sessions with customers to understand business processes, pain points, and objectives. • Document detailed business and functional requirements that technical teams can build against. • Serve as the primary point of contact for customers throughout the project lifecycle, communicating complex technical concepts in plain, accessible language to non-technical stakeholders including C-suite executives. • Build and maintain detailed project plans, timelines, and status reports in GuideCX and Monday.com. • Facilitate kickoff meetings, recurring check-ins, and executive-level status reviews. • Partner closely with the Implementation Specialist on system configuration and technical delivery for both New Logo and existing customer projects. • Coordinate cross-functional teams (Engineering, Product, Support, Sales) to keep projects on track. • Proactively identify risks, blockers, and dependencies and escalate early with proposed solutions. • Evaluate and document requirements for EDI/API integrations, including data mapping, transaction flows, and third-party partner specifications. • Define acceptance criteria and support UAT (User Acceptance Testing) to ensure deliverables meet customer expectations. • Create process flows, data models, and other supporting documentation as needed. • Produce clear, concise written deliverables including meeting notes, requirements documents, status reports, and executive summaries. • Own the New Logo implementation process end-to-end, ensuring a smooth transition from signed contract to live customer. • Manage expectations across internal and external stakeholders with transparency and professionalism. • Occasionally work beyond standard hours to meet critical project deadlines.