We Impact Lives Through Purpose-Driven Work in A People First Culture Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers. Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as well as America’s Best Places to work for Mental Well-Being for 2025.  We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.  Ascend Learning's Nursing Category is fueled by a commitment to excellence as we support the full learning journey of future nurses. Our nursing brands — ATI, APEA, and NursingCE — offer evidence-based solutions designed to develop practice-ready nurses who are prepared for board certification and clinical practice. We use data analytics and engaging learning tools to help nursing students master core content. And we provide nursing education administrators and faculty with best-in-class support and expertise from some of the sharpest minds in nursing education. We aid nurse educators in understanding students' comprehension based on nearly two decades of data — including more than 12 million proctored assessments — that detail student learning and performance. The result is customers who are confident in their program offerings and positioned for healthy outcomes. WHAT YOU'LL DO As a Strategic Account Manager, you’ll be responsible for maintaining and expanding relationships with strategically important large customers. Assigned to the highest-value clients, the Strategic Account Manager is tasked with building a deep understanding of the clients’ business processes, goals, and strategies to align our offerings and drive mutual growth and success. WHERE YOU’LL WORK This position will work remote in the South territory preferably in Georgia or Alabama. HOW YOU’LL SPEND YOUR TIME - Serve as the lead point of contact for strategic account matters, build and maintain strong, long-lasting client relationships, develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors - Identify and understand the roles of the clients’ stakeholders, identify champions, users, the technical team, and the economic buyers - Manage relationships with existing clients to ensure their retention, and customer loyalty – including annual account reviews and reporting - Manage and nurture the sales pipeline, ensure timely follow-ups, and progress tracking - Uncover clients' objectives and pain points, build strategic roadmaps to drive positive outcomes and solutions to meet client needs while providing exceptional customer collaboration and guidance - Develop account growth strategies, collaborate with category leadership, leverage market knowledge and client insights, including territory management, pipeline opportunities, and cross-sell opportunity referral activity where applicable - Prepare compelling sales strategies, messaging, and presentations. Negotiate and close deals, collect implementation details for client execution - Ensure timely and successful delivery of Ascends solutions according to customer needs and objectives, exceeding client expectations - Prepare and present regular reports on account opportunities, sales forecasts, tailwinds, and headwinds to management - Maintain CRM to include prospective client headcount or other category suitability - Stay up to date with, and share, industry trends, competitors, and market conditions to identify new business opportunities WHAT YOU'LL NEED - Bachelor’s degree required - 6+ years of relevant sales work experience - Prior track record of influencing stakeholders up to the executive level, with proven negotiation skills for securing advantageous agreements - Skilled in delivering tailored solutions to clients and managing multiple projects with precision - Proficient in written communication for creating sales documents (proposals, contracts) - Ability to build trust and proactively engage in upselling and cross selling - Strong analytical abilities for sales data interpretation and strategy formulation - Proven track record of delivering results in a quota-based sales environment with multi-year multimillion-dollar contracts - Nursing education industry knowledge, background in healthcare or higher education experience preferred - Proficient in CRM software (e.g., Salesforce, Zoho CRM, HubSpot) and MS Office, especially Excel - Up to 50% travel BENEFITS - Flexible and generous paid time off - Competitive medical, dental, vision and life insurance - 401(k) employer matching program - Parental leave - Wellness resources - Charitable matching program - On-site workout facilities (Leawood, Gilbert, Burlington) - Community outreach groups - Tuition reimbursement Fostering A Sense of Belonging Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.  Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.

A leading Unmanned System Solutions, Technology Integration & Aerial Drone Services company seeks an experienced Account Manager to handle customer account management and business development responsibilities. You would be implementing a business development strategy to identify new business opportunities, build customer relationships, negotiate and close business deals. Our corporate office is based in Centralia, Washington. The successful applicant will focus on acquiring additional revenue streams from existing clientele as well as bringing on new customers who can benefit from our diverse product offerings. As Sales Account Manager, you will be responsible for meeting monthly and quarterly quotas while maintaining a high level of customer satisfaction. You will report to the executive team. We’re looking for a sales-oriented professional who values productivity and customer engagement, preferably with an understanding of the drone industry. Requirements Responsibilities: - This person will be tasked to follow up on leads while also taking the initiative of developing new clients through strong networking avenues. - Effective lead generation, followed by outreach through meetings, calls, communication, trade shows, demos, and follow-up, to maintain and build an active pipeline. - Developing and implementing sales plans to drive external growth. This will include contacting key decision-makers. - Articulate to clients & prospects the benefits of drone technology and solutions while educating them about new ideas and new ways of thinking. - Gain and share an understanding of prospect's organization, processes, business strategies, product or service offerings, and decision-making. Qualifications and Skills: - 3+ years experience in account management - Advanced problem resolution skills and communication abilities - Proficient in MS Office - Familiar with CRM programs, ZOHO & Shopify a plus - Ability to anticipate customers’ needs and match them with appropriate products and services - Comfort with working under pressure in a fast-paced environment - Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained - Meet monthly quotas - Engage with multiple customers on a daily basis by reaching out to new clients, and by developing campaigns for maintaining customer loyalty - Implement strategies for retaining customers requesting to terminate or downgrade their account - Record changes to customer accounts, updating service packages, adding accounts, and removing accounts as needed - Other duties as requested *****Understanding of the drone industry is a plus, but not necessary****** Compensation is based on experience and ability. Part 107 Required within 60 days. ​ Remote is a possibility

• Prospect and sign new partners across dental, healthcare, restaurants, home services, and adjacent verticals • Own the full partner lifecycle: recruitment, onboarding, joint business planning, and health monitoring • Run QBRs, pipeline reviews, and churn recovery plans • Monitor partner agent deployment health; flag and resolve at-risk accounts proactively • Drive partner engagement via promotions, referral programs, and tiered incentive structures • Feed structured partner insights back to the product team; act as the internal voice of the partner

• Act as a key CX contact for inbound provider inquiries, including questions, issue resolution, and support needs • Deliver timely and effective facility, patient, and physician support, ensuring a high-quality experience • Coordinate IpsiHand training sessions with Patient and Clinical partner • Ensure providers have access to training materials and resources • Partner with account owners and internal teams to ensure continuity and alignment across accounts • Manage and track the patient pipeline within the B2B funnel, ensuring timely progression from referral through treatment • Support VA pipeline management, ensuring accuracy, compliance, and forward momentum • Conduct SDR account reviews to identify pipeline gaps, risks, and opportunities • Collaborate with SDR teams on repeat prescriber development ('hunting') within existing accounts • Partner with B2B team to coordinate screening events with patients • Manage RMA (Return Merchandise Authorization) workflows, including tracking, resolution, and communication • Partner with B2B team on delivering EEG screening results for Centers of Excellence (CoEs) • Facilitate medical record collection to ensure timely case processing • Provide hands-on patient support, guiding patients through onboarding and treatment processes • Consolidate and prepare data for business reviews, highlighting key insights and performance trends • Track KPIs across pipeline stages, provider interactions, and operational workflows • Identify inefficiencies and recommend process improvements to enhance CX and operational performance