• Identify and prospect new clients. • Present and negotiate the company's products and services. • Manage the full sales cycle.

The Account Manager reports to the Manager, Account Management, and is responsible for driving revenue growth within our existing customer base. You will represent the full breadth of our portfolio to customers in your assigned territory, identifying opportunities to both upsell existing products and cross-sell new products to those customers, and achieving monthly and quarterly sales objectives. This role involves a strategic, methodological approach to account expansion, focused on understanding the evolving needs of our customers and in positioning our solutions to meet those needs. This is a farming role that requires mastery of the entire sales cycle, including developing new and existing relationships at all levels within our customers’ businesses. You will be responsible for understanding our product offerings and competitive landscape and identifying growth opportunities by building and executing detailed account plans. You will be adept at selling strategies that emphasize the value that products and services deliver in solving customers’ biggest problems. Key Responsibilities - Develop detailed account plans with clear visions and relationship strategies, aimed at expanding account revenue and deepening client relationships - Manage sales pipeline and produce accurate sales forecasts within a B2B software context - Implement advanced sales methodologies and qualification frameworks to increase deal conversions and win rates effectively - Effectively present and promote the company’s value proposition and product portfolio to stakeholders and potential customers to drive engagement and sales - Manage the sales pipeline efficiently and provide accurate sales forecasts, supporting effective planning and driving predictable growth

About Felix: Felix is Canada’s first end-to-end platform providing on-demand treatment for everyday health. Felix creates digital-first solutions that increase access for common healthcare needs such as mental health, sexual health, and daily health. Founded in 2019, Felix’s approach to healthcare encompasses assessments, lab testing, prescriptions, fast and discreet delivery, and ongoing care — all online at www.felixforyou.ca. About the Role When a patient reaches out to Felix, you're often the most important person in their healthcare journey at that moment. This role is about more than closing tickets — it's about making sure people feel heard, get real answers, and leave the interaction better off than when they started. You'll work primarily through chat and email, handling a meaningful volume of conversations each day. You'll need to think on your feet, navigate systems quickly, and resolve most issues without handing them off. It's a role with genuine ownership and genuine impact. If you're someone who gets satisfaction from solving a hard problem well, who reads between the lines of what someone is asking, and who wants to build a career in a fast-moving, mission-driven environment — this is a strong fit. Roles & Responsibilities - Provide thoughtful, personalized support to Felix patients through chat and email - Collaborate with pharmacy, medical, and logistics partners to support patients across their healthcare journey and shape the future of patient care - Drive conversion in our onboarding process by educating our patients with any questions they may have surrounding pricing, process, or product - Navigate internal tools and escalate thoughtfully when the situation calls for it - Serve as the voice of the patient, capturing learnings and sharing insights across the Felix organization - Spot patterns, flag gaps, and help improve how we support patients over time Who We're Looking For - Experience in a customer-facing role - Has used AI tools in a meaningful way, not just as a user, but someone who's shaped outputs, built workflows, and found smarter ways to apply them beyond the obvious use case - Telehealth or digital health background is a bonus - Weekend availability (Saturday — Wednesday) In any case, you'll stand out if you: - Communicate with precision — you write clearly, get to the point, and break down complex ideas in a way that's simple to understand - Are a self-directed problem solver — you make confident decisions with the information available, and take initiative without needing constant direction - Have natural curiosity — you ask questions others don't, dig into the root of problems, and genuinely want to understand how things work Benefits - Full medical, dental and vision benefits - Maternity/paternity policy - 3 weeks' vacation - Competitive compensation - Stock option grant - Remote first, work from anywhere in Canada - Incredible culture powered by a highly collaborative and high-performing team - Large impact at an early-stage technology company - Professional development opportunities, working closely with founders and the senior leadership team Schedule: Overnights - days TBD Seniority Level: Senior Location: Remote (Canada). We are currently working remotely and are open to candidates from anywhere in Canada. Open vacancy: This posting is for an existing vacancy at the company. Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process, we provide accommodations at any stage. Candidates can communicate their accommodation needs to the hiring manager directly or by emailing accessibility@felixforyou.ca. Recruitment Fraud Alert Please note: We have been made aware of fraudulent recruiting activities where individuals pose as Felix representatives. - Communication: We will only ever contact you from an official @felixforyou.ca email address. - Interviews: All interviews are conducted via Google Meet; we never interview via text-only platforms (like Telegram or WhatsApp). - Payments: We will never ask for credit card information, bank details, or payments for "equipment" or "onboarding" during the application process. If you receive a suspicious request, please do not provide any personal information and report it to us immediately at hr@felixforyou.ca

Career Category Sales Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Account Manager (Referral) - KRYSTEXXA- Long Beach, CA What you will do Let’s do this. Let’s change the world. In this vital role you will be representing KRYSTEXXA to physicians and healthcare professionals, playing a key role in establishing product demand and delivering comprehensive account management within a designated territory. You will serve a central point of contact, response for educating medical professionals and external stakeholders on disease state awareness and product information to support optimal patient care. As an Account Manager, you will drive product utilization while identifying and addressing the unique needs of each account. This includes building and maintaining strong relationships with healthcare providers, coordinating cross-functional field teams, and executing aligned strategies to ensure access, education, and support for rare disease treatments. Responsibilities: - Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals. - Promote KRYSTEXXA within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines. - Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information. - Build and manage strong relationships with a range of stakeholders across the patient care ecosystem—including physicians, nurses, office staff, case managers, infusion centers, and caregivers. - Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics. - Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers. - Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization. - Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care. - Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape. - Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning. - Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders. - Maximize use of promotional resources and operate within assigned territory budget to support business objectives. - Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge. - Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a person with these qualifications. Basic Qualifications: Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience Preferred Qualifications: - Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred. - Sales experience in Nephrology, Ophthalmology, and/or rare/specialty disease states preferred. - Site of care and reimbursement experience strongly preferred. - Experience working with institutions and integrated delivery networks preferred. - Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs. - Approximately 50% travel (may vary by territory), including some overnight and weekend commitments. - Proficient in Microsoft Office. - Professional, proactive demeanor. - Strong interpersonal skills. - Excellent written and verbal communication skills. What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is (Account Manager – Level 4) $154,736 - $183,900. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: - Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. - A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan - Stock-based long-term incentives - Award-winning time-off plans and bi-annual company-wide shutdowns - Flexible work models, including remote work arrangements, where possible Apply now and make a lasting impact with the Amgen team. careers.amgen.com In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Application deadline Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Sponsorship Sponsorship for this role is not guaranteed. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .Salary Range USD - USD