• Manage 8 regionally based Strategic Engagement Directors who are responsible for their respective territories. • Develop and communicate the strategic vision and operational plan for engaging KOLs. • Develop and oversee development and execution of individual KOL Mapping KOLs plans. • Build and maintain productive, collaborative, and compliant relationships with peers leading teams in Marketing, Market Access, Patient Services, and Medical Affairs. • Work closely with the Field Sales leadership on the execution of all thought leader-related initiatives and programs. • Build mechanisms to collect insights, synthesize and integrate them, and communicate to brand to inform tactics. • Bring thought leaders closer to Mirum by ensuring compliant, value-added connections across the organization. • Collaborate with Medical Leadership on engagement strategy and planning as appropriate, including support and coordination of commercial advisory boards. • Engage with KOLs to solicit feedback that shapes and informs brand strategy. • Contribute Marketing strategy for conferences/congresses including sponsorships, communication/messaging, and advocacy group engagement. • Work in partnership with the Marketing portfolio leaders and field leadership to develop appropriate KPIs and metrics to support the brand marketing and executional goals. • Act as primary point of contact for the field, maintaining an effective two-way dialogue on KOL engagement, potential speaker identification, and up-and-coming thought leaders and experts. • Analyze market data, confirm data reliability and inform team stakeholders to make informed decisions. • Proactively engage partners in Legal and Compliance to ensure programs and processes are delivered with the highest ethical standards.

• Design and lead qualitative and quantitative research to uncover behavioral, attitudinal, and contextual insights across key customer groups (patients, caregivers, providers, payers, health systems) and markets. • Track and synthesize trends across target segments — including competitor strategies, emerging disruptors, and shifting customer expectations — and translate them into strategic implications for senior leadership. • Inform product decisions by sizing opportunities, conducting concept testing, and identifying whitespace. • Architect and operationalize GeneDx's enterprise VoC listening system, integrating signals from surveys, interviews, CSat and NPS metrics, and customer service interactions into continuous feedback loops. • Own end-to-end vendor management — RFPs, partner selection, contracts, and quality oversight. • Synthesize multi-source findings into compelling narratives that drive alignment and action, up to and including the ELT. • Lead, mentor, and grow a team of insights professionals.

The Datadog Major Accounts Team is focused on driving new business and expanding the current Datadog footprint with our largest and most strategic clients. The success of the Major Accounts Team directly impacts the success of Datadog and is a highly visible position with bold revenue targets. Our Director, Major Accounts will provide strategy, mentorship, and guidance for a team of Major Account Managers who are responsible for driving new business through the full sales cycle. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: - Manage, hire, train and ramp a team of Major Account Managers responsible for executing on large expansion deals - Achieve annual Enterprise bookings quota with monthly and quarterly targets - Develop and manage Major Account Managers on productivity metrics such as deal size, win rate, and forecast accuracy as well as how to lead a customer through a proactive sales cycle - Coach Major Account Managers through building executive relationships with Named Enterprise accounts in their territories and through complex Enterprise deals and negotiations - Shape the direction of the go-to market strategy and execution for your region - Work collaboratively with Marketing, Product and Success to build targeted messaging and collateral, and mapping a customer journey for the specific business needs of your region - Conduct weekly forecast meetings - Support direct reports by participating and leading in client and prospect meetings. - Engaging other corporate resources as required Who You Are: - Experienced in managing a high performing Enterprise Sales team for a B2B technology company - A strong relationship builder with 5+ years of overall Enterprise sales experience working with Fortune 1000 companies - Confident in managing complex sales processes with multiple stakeholders and negotiations with pricing based on business value, legal and procurement - Knowledgeable in selling to C-level executives in the IT space - Experienced in setting quotas and managing people against those quotas - Passionate about coaching others with a successful track record as an individual contributor and can share relevant and complex closing experience with a growing team - Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: - High income earning opportunities based on self performance - New hire stock equity (RSU) and employee stock purchase plan (ESPP) - Continuous professional development, product training, and career pathing - Sales training in MEDDIC and Command of the Message - Intra-departmental mentor and buddy program for in-house networking - An inclusive company culture, opportunity to join our Community Guilds - Generous and competitive medical benefits package - Retirement savings match - Pet adoption and insurance program Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $190,000—$200,000 USD About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

• Utilize leadership qualities to inspire, lead and manage the clinical team • Build relationships with residents, families, physicians and other healthcare providers • Collaborate with community leadership and mentor associates • Ensure highest quality of care and services for residents • Participate in on-the-job training experiences for skill development in managerial and clinical responsibilities