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The Healthcare ERP Company
Director of Implementation Services
Location
Canada
Posted
50 days ago
Salary
$150K - $180K / year
Seniority
Lead
Job Description
Director of Implementation Services
Multiview Financial Software
• Oversee a portfolio of concurrent healthcare ERP implementations. • Establish and monitor implementation performance metrics including delivery timelines, project health indicators, capacity alignment, client outcomes and adoption milestones. • Lead recovery strategies for at-risk implementations and ensure lessons learned are incorporated into future delivery practices. • Drive on-time, on-budget delivery performance through disciplined execution while accelerating efficiency improvements for our team and our clients. • Reduce variability across projects and increase implementation predictability. • Assess the current implementation approach and introduce improvements that increase consistency, reduce delivery risk, accelerate time to value and strengthen client outcomes. • Partner with CFOs, finance leaders, and IT stakeholders to guide financial system modernization. • Lead the selection, adoption and integration of a modern technology stack to drive measurable operational improvements through strategic system deployment and process optimization. • Define clear success criteria at go-live. • Improve time-to-value and reduce post-go-live stabilization risk.
Job Requirements
- 8+ years of experience leading ERP or enterprise SaaS implementations.
- 5+ years in a people leadership role managing implementation teams.
- Demonstrated experience delivering complex, multi-module implementations.
- Proven experience scaling delivery teams.
- Strong operational discipline and data-driven mindset.
- Strategic thinking with hands-on execution.
- Executive-level communication skills.
- Client-centric mindset.
- Change management leadership.
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