Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Quality Analyst Job Title: Program Specialist VI Agency: Health & Human Services Comm Department: Quality Assurance Posting Number: 16075 Closing Date: 05/01/2026 Posting Audience: Internal and External Occupational Category: Community and Social Services Salary Range: $5,098.66 - $8,304.83 Pay Frequency: Monthly Salary Group: TEXAS-B-23 Shift: Day Additional Shift: Telework: Eligible for Telework Travel: Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: AUSTIN Job Location Address: 701 W 51ST ST Other Locations: MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS Program Specialist VI The Texas Health and Human Services Commission (HHSC) Medicaid and CHIP Services (MCS) division seeks a highly qualified candidate to fill the position of Program Specialist VI. The Program Specialist VI reports to the Managed Long-Term Services and Supports (MLTSS) Quality Manager and works as part of the Quality Assurance team within Quality and Program Improvement to improve health outcomes for Texas Medicaid and CHIP members. This position works under minimal supervision with extensive latitude for the use of initiative and independent judgment. The Program Specialist VI performs highly advanced consultative and technical work, including developing and implementing MLTSS quality initiatives and evaluating the performance of contracted managed care organizations (MCOs). MCS is driven by its mission to deliver quality, cost-effective services to Texans. This position makes a significant contribution to MCS’s mission by using data-driven evidence-based approaches to hold Medicaid and CHIP MCOs accountable, ensure access to high-quality care, and drive quality-based innovation. The ideal candidate thrives in an environment that emphasizes: teamwork to achieve goals, excellence through high professional standards and personal accountability, curiosity to continuously grow and learn, critical thinking for effective execution, and integrity to do things right even when what is right is not easy. Essential Job Functions (EJFs) (30%) Develops and manages highly complex initiatives that evaluate and directly impact the performance of managed care organizations within the Medicaid and CHIP managed care programs. Plans, develops, coordinates, and implements quality related program and operational policy changes and initiatives. Develops recommendations for changes in programs and operational policies related to managed care and provides input on MLTSS and health quality initiatives. (20%) Reviews and analyzes quality performance information including technical reports, datasets, and analyses completed by Texas’s external quality review organization. Provides consultative services and technical recommendations to MCOs on applicable topics and works with MCO staff to resolve technical and operational issues. Works closely with other program areas within HHSC, and associated vendors, to ensure operational processes and systems are coordinated. Works with staff and external stakeholders to identify risks/issues and develop mitigation strategies and solutions. Identifies quality gaps, improves reporting processes, tracks quality improvements and enhances current systems. (20%) Facilitates and participates in workgroups, setting goals and objectives and providing work products related to quality in managed care programs and policy. Works collaboratively across MCS to identify innovative and effective solutions for clients and staff. Works with other areas of MCS to review and improve understanding of quality metrics and reports and develops strategies to improve health plan performance. (20%) Prepares high-quality research, analyses, summaries, and other documents as assigned. Develops materials for preparation or follow up to workgroups and meetings conducted for internal and external stakeholders. Interprets agency rules and federal and state laws. Oversees compliance with program policies, procedures, statutes, and rules and takes corrective action if needed. Develops reports, policies and procedures, and analysis tools. (10%) Analyzes legislation related to quality initiatives delivered through managed care and suggests changes to legislative language. Implements quality-related legislative initiatives. Knowledge Skills and Abilities (KSAs) Knowledge of: - State and federal laws, regulations, and processes regarding Medicaid managed care, including managed long-term services and supports. - Managed long-term services and supports quality measures, quality assurance practices, and performance improvement monitoring. Skill in: - Interpreting state and federal laws, regulations, and processes regarding Medicaid managed care. - Leading workgroups, working with multiple stakeholders, and providing oversight to contracted vendors. - Written and oral communication, including the ability to make public presentations, write technical information in an understandable format, and produce sophisticated research reports. - Planning and organization. Ability to: - Work collaboratively across MCS to accomplish objectives. - Work cooperatively as a team member in a fast-paced, deadline-orientated environment. - Balance team and individual responsibilities. - Work independently and operate effectively within established guidelines and timeframes. - Perform work with a high degree of attention to detail. - Analyze data to identify trends, problems, and issues. - Analyze reports to verify data integrity. - Develop and interpret statistical data charts, maps and tables. - Develop and evaluate policies and procedures. - Solve complex problems. - Implement creative solutions to problems. Registrations, Licensure Requirements or Certifications N/A Initial screening criteria Graduation from an accredited four-year college or university. Master's degree is preferred. Experience with MLTSS quality and managed care. Experience leading projects or initiatives and addressing complicated issues or problems including analyzing policies, data and other complex information. Experience in communicating, including making presentations and preparing technical information in an understandable format for internal management and external publication. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Where You’ll Work At the heart of CommonSpirit Health's ministry are the national office departments that provide the foundational support, resources, and expertise that empower local communities to focus on what they do best—caring for patients. Our teams bring together expertise in clinical excellence, operations, finance, human resources, legal, supply chain, technology, and mission integration. Guided by our faith-based values, the national office fosters consistency, alignment, and innovation across CommonSpirit. By centralizing expertise and leveraging economies of scale, we enable each location to operate efficiently while maintaining flexibility to address unique local community needs. From advancing digital solutions to driving health equity, these departments extend the healing presence of humankindness everywhere we serve. Job Summary and Responsibilities The Real Estate Tax Lease Analyst (Remote) is responsible for the day-to-day operations associated with collecting, interpreting, and insuring the accuracy and the integrity of the real estate property taxes and exemptions. Additionally, adding all the data related to taxes and owned building contained in the Apex property and lease management system. The position involves providing Accounting and other CommonSpirit Health departments accurate and timely information for the payment of tax and lease obligations and the collection of tax and lease payments, as well as generating property and lease operational reports. Manage the documentation needed to file for real estate tax exemption status for a 501(c)3 organization for multiple organizations. Maintain various Real Estate Services Guidelines and Processes. Maintains professional and technical knowledge by attending educational workshops; reviewing professionalpublications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Prepare and/or assist with the analysis of property financial statements, rent rolls, operation expenses, annual reconciliations of property expenses, and property taxes.Coordinate meetings and provide administrative support for the Leaders of National Real Estate Services, including assisting in preparation of Power Point presentations, Zoom, telephone support and the submission of Lease Services Request to Legal. Maintain and update the CommonSpirit Health Owned Property and Lease Management Database invoices and submit for payment, tracks payments against PO. Ensure tax exemptions are filed on time and tax payments are made prior to deadline. Partner with appropriate parties to support tax appeals. Create and maintain a real estate property tax exemption filing best practice manual. Job Requirements - Bachelor’s degree in Accouting and Finance Required - Must have very strong organizational and attention to detail skills - 3 years working in the Corporate/Commercial Real Estate Services field - Understands key process issues and makes sure process improvements happen - 2 years working with property tax exemption filings - Working knowledge of real estate terms & processes - Good problem-solver. Sorts through issues and conducts comparative analysis of multiple solutions - Ability to multi-task and work in a team environment - Understands key process issues and makes sure process improvements happen - Experience in Database Management Preferred: Working knowledge of current property tax exemption filing processes in various counties/states Working knowledge of real estate software Vendor Coordination (PPN) Working knowledge of Google Workspace applications

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Provide Level 2, Desktop Support, troubleshooting hardware and software issues on desktop, laptop and tablet computers - Use remote control tools to assist off-site users when needed - Configure, deliver, and install new computers and peripherals for new hires - Provide detailed and accurate documentation on incidents and service requests worked within ticket tracking system - Prioritize workload based on service level agreements - Act as a technical resource to others to resolve problems or issues - Anticipate customer needs and proactively identify solutions - Plan, prioritize, organize and complete work to meet established objectives You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - High School Diploma/GED - 3+ years of experience as a Desktop Support Technician - 3+ years of experience with PC operating systems - 3+ years of experience in a customer service role - 3+ years of Technology Support experience - 3+ years of experience with MS Office (including Outlook, Word, Excel and PowerPoint) - Must have a reliable transportation - Must be able to lift to 50 pounds of computers or other IT equipment Preferred Qualifications: - Bachelor's degree or higher level of education preferred - CompTIA A+ Certification preferred - Experience with Networking Principles, Internet Protocol Suite (TCP/IP), Local Area Networks (LAN) and Wide Area Networks (WAN) *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Provide Level 2, Desktop Support, troubleshooting hardware and software issues on desktop, laptop and tablet computers - Use remote control tools to assist off-site users when needed - Configure, deliver, and install new computers and peripherals for new hires - Provide detailed and accurate documentation on incidents and service requests worked within ticket tracking system - Prioritize workload based on service level agreements - Act as a technical resource to others to resolve problems or issues - Anticipate customer needs and proactively identify solutions - Plan, prioritize, organize and complete work to meet established objectives You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - High School Diploma/GED - 3+ years of experience as a Desktop Support Technician - 3+ years of experience with PC operating systems - 3+ years of experience in a customer service role - 3+ years of Technology Support experience - 3+ years of experience with MS Office (including Outlook, Word, Excel and PowerPoint) - Must have a reliable transportation - Must be able to lift to 50 pounds of computers or other IT equipment Preferred Qualifications: - Bachelor's degree or higher level of education preferred - CompTIA A+ Certification preferred - Experience with Networking Principles, Internet Protocol Suite (TCP/IP), Local Area Networks (LAN) and Wide Area Networks (WAN) *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN