POSITION SUMMARY: The Account Manager (AM) is responsible for building, maintaining, and expanding strong relationships with: C-suite level (CEO’s, CFO’s, COO’s), Student Groups and other influencers/decision-makers in strategically important large, accounts within assigned geography. Accounts include, but are not limited to colleges, universities and technical or vocational schools; network partners; community-based organizations and coalitions; corporations and Service sectors (such as police and fire academies and units) within a defined geography. The AM will position NMDP Mission for optimal access and partnership within preferred donor segments and develop deep donor insights to drive growth and loyalty. The AM coordinates all activities within their territory ( Pennsylvania/New Jersey/ West Virginia/ Delaware) in order to recruit potential donors to the registry. ACCOUNTABILITIES: - Develops and executes strategies that will create access to students, employees and key contacts within targeted accounts. - Executes persuasive presentations and drives focused on the member value proposition to recruit targeted audiences to the registry. - Account Manager develops collaborative partnerships with both internal and external stakeholders, leading without authority to drive alignment and coordination across the member recruitment teams. - Effective communication requires marketplace intelligence, evaluation of partners’ business needs and perspective on changing dynamics within the geography. Provides sound business recommendations and demonstrate a keen ability to prioritize and execute on current and future opportunities. - Demonstrates knowledge of Cell Therapy landscape to include pathways/guidelines. Ability to articulate how NMDP partnership is important to the donor and patients we serve. - Account Manager will demonstrate focused and comprehensive strategic account planning skills. AM will develop effective business plans to enhance ethnically diverse members through well-defined strategies and tactics. - Monitors and tracks performance of existing initiatives and adjusts accordingly based on sound business decisions. REQUIRED QUALIFICATIONS: Knowledge of: - Strategic account selling and planning. - Salesforce, Microsoft office, with Excel skills. Ability to: - Demonstrate strategic thinking, planning, and problem-solving skills. - Have a consultative, results-driven mindset grounded in how the customer thinks and makes decisions. - Build strong, collaborative relationships with internal and external partners. - Demonstrate a high degree of learning agility easily adaptable to new, ambiguous or difficult conditions. - Elevated level of self-awareness with the ability to translate feedback into action. - Excellent oral/written communication skills, including demonstrated ability to follow through. - Identify and meet internal/external customer needs. - Apply flexible and creative thinking when developing new business solutions. - Build consensus, gain buy-in on responsibilities and facilitate business plans that impact multiple teams. - Strong organizational skills, relationship building skills and project management skills. - Ability to manage conflict and prioritize. Education and/or Experience: - Associates or bachelor’s degree in business, healthcare, or related field. An equivalent of related experience may be substituted for a degree requirement. - Minimum total of 3 years of successful account management and/or sales experience. Additional Requirements: - Must have a valid driver’s license. - Must be available to travel 20%. PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration) - Previous donor/member recruitment experience is a plus. - People management experience. - Previous experience working with cross-functional teams. NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information

WESTLAKE FINANCIAL Westlake Financial is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams and diversify our business model. This leads to cementing us as a leader in the automotive lending industry. Westlake continues to grow its market share within the Auto Industry with assets in excess of 20B. We have business relationships in all 50 states, including Puerto Rico. We are looking to acquire talented individuals as we expand our market share. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 25,000 dealer partners throughout North America. Our Dealer Account Managers are individuals with the vision and dedication to provide world-class customer service to our dealer partners through training and prospecting for business opportunities. This is a challenging, dynamic field position with high earnings potential and opportunities for career advancement. The Dealer Account Manager position offers a highly incentivized performance-based compensation package. A motivated and driven individual can earn up to and beyond a six-figure income. We invite you to learn more about the position, please visit https://www.westlakefinancial.com/employee-recruitment/ Job Description Dealer Account Manager Remote - on the road Our Dealer Account Managers are individuals with the vision and dedication needed to assist our current and future dealer partner sell more cars and trucks by financing more customers. Our Dealer Account Manager is a challenging and dynamic position with opportunity for advancement. As a Dealer Account Manager with Westlake Financial, you will be educating and training our current Dealer partners in the assigned area, along with acquiring new source and contacts. You will manage and consult in all sales activities and account development for those dealers within the area assigned. You will also manage quality and consistency of product and service delivery. Being in a fast-paced environment, this role requires a consultative sales and management approach. Each Dealer Account Manager will manage their own dealer base to understand the Westlake Program so they can grow and succeed This is a full-time position including full-time benefits. We are looking for highly motivated, highly dedicated candidates who are comfortable working in a field environment and traveling in a local market. DUTIES, TASKS, RESPONSIBILITIES (include, but not limited to) - Present and sell company products and services to all levels of management within the dealership - Prepare action plans and schedules to identify specific targets and to project the number of contacts made - Follow-up on new leads and referrals resulting from field activity in both independent and franchise dealers - Identify sales prospects and contact these and other accounts assigned to you - Prepare presentations and proposals for all levels of management within in dealership - Assist with the preparation of sales contracts by educating the dealer on what is needed for proper verification by Westlake Financial - Develop and maintain current client and potential client relationships within the independent franchise dealer communities - Develop, maintain and understand sales materials and keep up to date on current financial product knowledge - Participate in marketing events such as seminars, trade shows, and telemarketing events for independent and franchise dealers KNOWLEDGE, SKILLS, LICENSES - Ability to persuade and influence others - Presentation skills (from initial creation to delivery) - Strong interpersonal and communication skills - Knowledge communication skills - Knowledge of advertising and sales promotion techniques - Significant local travel to current and potential clients. This requires the possession of a valid state driver's license EDUCATION - Bachelor's degree (B. A.) from four-year college or university, preferred EXPERIENCE - Automotive, Finance and Sales Experience, required - Previous Outside Sales Experience, preferred - Knowledge of Microsoft office (excel, word, outlook), required - Knowledge of Web Applications, required - Knowledge/Experience with the use of DealerTrack, Routeone, or CUDL, beneficial FULL TIME BENEFITS - Medical, Dental, and Vision benefits - Life Insurance and Long-term disability plans - Flexible Spending Account - 401K matching - Employee Stock Ownership Program in a $20 Billion Company, plus company matching - Wellness Programs - Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only) - Career Path Opportunities - Discounts on Parks, Museums, Movie Tickets, and Attractions - Annual Flu Shot - Paid Vacations Days - Paid Sick days - Paid holidays - HGym (available in our Los Angeles, CA & Dallas, TX office) - Rental Car Discounts, Dell Member Purchase Program - UKG Wallet ACKNOWLEDGMENTS We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.

Role Description At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Associate Account Manager to join our team. This position will report to our agency located in Richmond, VA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. - Assist with personal lines needs for the region, as needed - Assist Account Managers and Account Executives with day-to-day servicing of commercial accounts - Respond to routine client inquiries regarding policies, certificates, billing, and coverage changes - Prepare and issue certificates of insurance, binders, and endorsements - Process policy changes, renewals, and cancellations in agency management systems - Gather underwriting information and application materials - Maintain accurate client files in accordance with agency procedures - Ensure documentation meets regulatory and carrier standards - Support internal quality control processes - Assist with submission preparation and carrier follow-up - Track renewal timelines and ensure documentation is processed - Review policies for accuracy and request corrections Qualifications - High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred - 0–2 years of experience in insurance, customer service, or administrative support - Commercial insurance exposure preferred - Property & Casualty Insurance License required or ability to obtain within a specified timeframe - Strong organizational skills and attention to detail - Excellent written and verbal communication skills - Ability to manage multiple priorities and deadlines - Proficiency in Microsoft Office; agency management systems preferred Benefits - Company Paid Life Insurance, Long-Term and Short-Term Disability - Medical, Dental, Vision and FSA/HSA plans - 401(k) with company match - Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits - Generous PTO - An awesome team of professionals! Company Description The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

About JMAC Lending: At JMAC Lending, we pride ourselves on over 25 years of dedicated service. Our mission is to provide exceptional support and innovative solutions that empower our partners to thrive. We’re not just about meeting today’s market demands; we aim to be the preferred lender that clients turn to again and again. Our talented team boasts impressive credentials, continuously enhancing their skills through ongoing education, ensuring a perfect blend of knowledge and experience. Built on a foundation of the highest ethical standards, we are committed to delivering competitive product pricing with efficiency and precision for wholesale and correspondent lending. The Opportunity: The Account Manager position improves customer retention by ensuring brokers and lenders are satisfied with the loan process from submission to final disposition.  The Account Manager maintains an open dialogue regarding loan files with Account Executives, Operations and JMAC’s customers. This is a Full-Time/Fully Remote opportunity with working hours from 8:00am-5:00pm in the EST time zone Monday-Friday offering competitive pay ranging from $28.84 to $34.61 per hour plus bonus. Job Duties & Responsibilities: Partner with clients, sales teams, and operational departments to proactively oversee the progress of loan pipelines, accelerate the loan process at each critical stage, and navigate any challenges that arise along the way. - Reach out and follow up within 24 hours of the initial approval, followed by a check-in every 72 hours (3 business days) or as needed for any outstanding conditions until they are resolved. - Connect with the client 7 and 3 days before the Closing Date to see if they require assistance with any pending PTD conditions, ensuring a smooth transition to CTC. - Examine conditions for accuracy to avoid piecemeal issues. Collaborate with clients to advocate for a quicker loan process by minimizing turnaround times. - Handle multiple projects effectively, prioritizing seamlessly while maintaining a strong focus on detail and compliance deadlines. Act as a supportive liaison for clients, sales, and internal operations teams to identify and resolve any loan-related or process issues. - Collaborate with sales and operations leadership to escalate challenges, ensure transparent communication, and deliver effective solutions for clients. - Utilize calm and confident problem-solving skills to address and resolve issues for both internal and external clients, aiming to continuously enhance processes and provide a competitive edge through strong customer relationships and operational excellence. - Encourage and promote constructive feedback from clients, sharing insights with Account Executives and Sales Leadership to uncover sales opportunities or efficiency improvements. - Foster and maintain open communication with both internal and external clients to identify areas for sales opportunities and process improvements. - Serve as a subject matter expert on JMAC policies, procedures, and technology. - Share insights and best practices for success; act as a peer mentor when called upon. Deliver world-class service through disciplined follow-ups and guidance for our Sales Team and Clients. - Strengthen client relationships and promote growth opportunities by proactively identifying and resolving client challenges. - Cultivate strong interpersonal connections with the Production Team, Operational Associates, and Clients to foster a collaborative work environment, maintain high morale, and encourage retention among all involved parties. - Exhibit genuine empathy for clients’ needs; take ownership of issues until they are fully resolved. Additional related responsibilities: - Ongoing familiarity with products, guidelines, policies, and procedures. - Provide backup support for Client Services when needed, utilizing the ticketing system for Client Support. - Act as a subject matter expert on the Client Portal.