Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Zayo is seeking a Senior Manager, Order Experts to be responsible for translating functional goals into scalable operational processes that support order execution, revenue realization, and customer experience across the Order Experts team. This role leads through subordinate managers and/or supervisors, driving execution across both the internal Order Expert team and outsourced Konecta partner teams, ensuring alignment to broader SVT and company objectives. This leader owns end-to-end Order Expert performance, including SLA adherence, queue health, quality, and system effectiveness, while designing and implementing operational strategies to improve throughput, reduce friction, and enable sales efficiency. Our Senior Manager, Order Experts operates in a highly cross-functional environment, partnering with Sales, Solution Engineering, Order Validation, Product, and external vendors to solve complex, ambiguous challenges and deliver measurable business impact. While primarily focused on leadership and operational strategy, this role maintains a player-coach mindset, ensuring teams are supported during high-volume periods and that leadership remains closely connected to frontline execution. RESPONSIBILITIES: Business Impact & Operational Strategy - Translate business objectives and goals into scalable operational processes across the Order Expert function. - Own end-to-end performance for order execution, including SLA adherence, cycle time, quality, and backlog management. - Design and implement operational initiatives that improve efficiency, reduce rework, and increase throughput across internal and Konecta teams. - Identify risks to business performance (e.g., backlog, SLA breaches, intake gaps) and implement mitigation strategies. - Drive continuous improvement efforts that directly impact bookings, revenue realization, and customer experience. Leadership & Organizational Management - Lead a function through subordinate managers, supervisors, and/or senior individual contributors across internal and outsourced teams. - Set clear performance expectations and establish KPIs aligned to business objectives across both Zayo and Konecta resources. - Coach and develop leaders, ensuring consistency in execution, accountability, and quality standards. - Own vendor strategy and oversight, including performance management, capacity planning, and scope alignment for Konecta. - Drive a unified operating model across internal and outsourced teams to ensure seamless execution and customer experience . Problem Solving & Decision Making - Address complex, ambiguous operational issues that are not clearly defined or documented. - Design and implement solutions that balance speed, accuracy, scalability, and customer impact. - Establish frameworks and guardrails to improve decision-making across teams. - Lead cross-functional problem resolution for systemic issues impacting order intake, execution, and downstream workflows. Cross-Functional Communication & Influence - Partner with Sales leadership, Product, SE, OV, and external stakeholders to align on priorities and execution strategy. - Act as a key escalation point for high-impact or sensitive issues affecting order execution and customer experience. - Influence stakeholders across multiple business units to drive alignment on process, tooling, and prioritization. - Communicate operational performance, risks, and strategic initiatives to senior leadership. Business & Technical Acumen - Maintain an advanced understanding of order workflows, product structures, and downstream service delivery impacts. - Leverage data to identify trends, inform decisions, and drive operational improvements. - Ensure alignment between system capabilities (Salesforce, Tranzact, SOM, etc.) and business objectives. - Understand evolving business needs and adjust operational strategies accordingly. Breadth & Complexity - Operate across a broad scope of operational and strategic initiatives, balancing short-term execution with long-term scalability. - Evaluate complex situations involving multiple variables (systems, processes, stakeholders, capacity, vendor performance). - Lead initiatives that span multiple teams, functions, and business units. Player-Coach & Execution Support - Maintain visibility into day-to-day operations and team workload across both internal and Konecta teams. - Step in to support execution or provide hands-on guidance during periods of high volume, critical deadlines, or operational risk. - Ensure leadership decisions are grounded in a clear understanding of frontline workflows and constraints. QUALIFICATIONS: - Bachelor’s degree or equivalent experience required. - Minimum of seven (7) years of experience in telecom, order management, sales support, or operations environments. - Minimum of three (3) years of experience managing managers or leading multi-layered teams. - Experience managing or partnering with outsourced/vendor teams (e.g., Konecta) strongly preferred. - Strong experience in cross-functional program or operations management. - Working knowledge of Salesforce, Tranzact, SOM, or similar systems. - Proven ability to operate in ambiguous, fast-paced environments and drive structured outcomes. CORE COMPETENCIES Strategic Execution - Converts business objectives into operational processes and measurable outcomes. - Balances immediate execution needs with long-term scalability . Leadership & Influence - Leads through others (managers/supervisors) across internal and outsourced teams. - Influences cross-functional stakeholders without direct authority. Advanced Problem Solving - Navigates ambiguity and develops solutions for undefined or complex challenges. - Applies structured thinking to improve systems, processes, and outcomes Communication & Stakeholder Management - Engages effectively across multiple levels of the organization, including senior leadership . - Drives alignment across teams with competing priorities. Business Acumen - Understands how operational performance impacts revenue, customer experience, and company strategy. - Uses data and insights to inform decisions and prioritize initiatives. WORK ENVIRONMENT - High-volume, SLA-driven operational environment with significant cross-functional dependencies. - Requires balancing strategic leadership with operational oversight and execution support. - Broad scope with high visibility and impact across Sales Velocity and PTO. Estimated Base Salary Range: $95,700.00 - $147,200.00 USD/annually. The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan. Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. Benefits, Rewards & Wellness - Excellent Health, Dental & Vision Insurance - Retirement 401(k) Savings Plan - Generous paid time off policy including paid parental leave Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

• Facilitate and support SEIU’s change effort to become an anti-racist organization • Develop and scale up effective education and engagement, anti-racial change strategies and programs • Lead capacity building efforts targeting SEIU’s various locals, programs and departments • Analyze/assess capacity building needs • Provide input on relevant performance indicators and evaluations to reflect progress • Stay abreast of key developments in the anti-racist organizational transformation movements • Develop and maintain relationships with racial justice movement partners • Facilitate the sharing of experiences and dissemination of successful practices • Work collaboratively with the BOLD Center team to develop its programs and strategies

Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programs as we turn challenge into opportunity and complexity into success. Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world. Job Description Turner & Townsend is seeking an experienced Senior Quantity Surveyor to act as the key, day‑to‑day client interface and deliver value‑added cost management services for a major, multi‑phase data center construction program. This program includes a large, multi‑building campus footprint, high‑density technical facilities, and several phases of construction progressing in parallel across a long‑term development pipeline. To be successful in this role, you must be confident in a client‑facing environment, able to communicate clearly, and capable of working both independently and collaboratively. In this significant position, you will provide leadership and direction while embedding and promoting Turner & Townsend’s purpose, values, and vision. This position may work remotely from anywhere within the United States, provided the candidate is based in the U.S. Central or Mountain time zones. Responsibilities - Develop detailed cost plans and estimates through design and delivery phases for a multi‑building, large‑scale construction campus. - Produce and present monthly cost reports, executive summaries, and funding information. - Coordinate cost data from design teams, general contractors, subcontractors, and vendors for thorough cost validation. - Compile built cost records to support benchmarking and continuous improvement. - Review contractor and subcontractor pricing and lead commercial negotiations to drive fair and competitive contract values. - Lead the review, estimation, negotiation, and reconciliation of change orders throughout the construction lifecycle. - Manage post‑contract cost variances, change control processes, commitment logs, and contingency tracking. - Support cost risk analysis, scenario planning, and cost‑impact assessments. - Ensure cost, schedule, and scope integration in coordination with project controls teams. - Contribute to procurement strategy development and scope alignment across multiple construction packages. - Participate in contractor pricing reviews and support the client through commercial negotiations. - Ensure timely agreement of final accounts and maintain a robust process for cost auditing and validation. - Act as the primary day‑to‑day client interface, ensuring objectives are met and service excellence is delivered. - Prepare written commentary on contractor submissions and provide cost estimate updates at key milestones. - Coordinate with general contractors, design partners, and stakeholders across a large, multi‑phase construction campus. - Inform engineering and design priorities based on cost considerations. - Lead and coordinate value engineering (VE) sessions with stakeholders. - Provide insight into market trends, escalation, and construction cost drivers. - Prepare monthly cost reports and ensure all commercial documentation is accurate and timely. - Implement and maintain Turner & Townsend’s Business Management Systems and delivery methodologies. - Demonstrate strong financial management, including margin tracking and monthly fee/resource forecasting. - Mentor, coach, and support the development of junior team members. - Promote a high‑performance, one‑business culture across the team. - Display excellence in leadership and service delivery in line with commission requirements. - SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications - Bachelor’s degree in Construction Management, Quantity Surveying, Engineering, or a related field. - 5–7+ years of relevant experience in construction cost management on medium to large‑scale projects of moderate to high complexity. - Data center construction experience, or experience in mission‑critical, high‑tech, industrial, semiconductor, or other large‑scale technical facilities is strongly preferred. - Construction consulting experience strongly preferred. - Strong understanding of cost planning, procurement routes, commercial management, value management, and value engineering. - RICS accreditation or progress toward certification preferred. - Excellent communication, stakeholder management, negotiation, and analytical skills. - Proficiency with industry‑standard cost management tools and software. Additional Information *On-site presence and requirements may change depending on our client's needs. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/ All your information will be kept confidential according to EEO guidelines. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. - Department: Real estate

Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programs as we turn challenge into opportunity and complexity into success. Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world. Job Description Turner & Townsend is seeking an experienced Senior Quantity Surveyor to act as the key, day‑to‑day client interface and deliver value‑added cost management services for a major, multi‑phase data center construction program. This program includes a large, multi‑building campus footprint, high‑density technical facilities, and several phases of construction progressing in parallel across a long‑term development pipeline. To be successful in this role, you must be confident in a client‑facing environment, able to communicate clearly, and capable of working both independently and collaboratively. In this significant position, you will provide leadership and direction while embedding and promoting Turner & Townsend’s purpose, values, and vision. This position may work remotely from anywhere within the United States, provided the candidate is based in the U.S. Central or Mountain time zones. Responsibilities - Develop detailed cost plans and estimates through design and delivery phases for a multi‑building, large‑scale construction campus. - Produce and present monthly cost reports, executive summaries, and funding information. - Coordinate cost data from design teams, general contractors, subcontractors, and vendors for thorough cost validation. - Compile built cost records to support benchmarking and continuous improvement. - Review contractor and subcontractor pricing and lead commercial negotiations to drive fair and competitive contract values. - Lead the review, estimation, negotiation, and reconciliation of change orders throughout the construction lifecycle. - Manage post‑contract cost variances, change control processes, commitment logs, and contingency tracking. - Support cost risk analysis, scenario planning, and cost‑impact assessments. - Ensure cost, schedule, and scope integration in coordination with project controls teams. - Contribute to procurement strategy development and scope alignment across multiple construction packages. - Participate in contractor pricing reviews and support the client through commercial negotiations. - Ensure timely agreement of final accounts and maintain a robust process for cost auditing and validation. - Act as the primary day‑to‑day client interface, ensuring objectives are met and service excellence is delivered. - Prepare written commentary on contractor submissions and provide cost estimate updates at key milestones. - Coordinate with general contractors, design partners, and stakeholders across a large, multi‑phase construction campus. - Inform engineering and design priorities based on cost considerations. - Lead and coordinate value engineering (VE) sessions with stakeholders. - Provide insight into market trends, escalation, and construction cost drivers. - Prepare monthly cost reports and ensure all commercial documentation is accurate and timely. - Implement and maintain Turner & Townsend’s Business Management Systems and delivery methodologies. - Demonstrate strong financial management, including margin tracking and monthly fee/resource forecasting. - Mentor, coach, and support the development of junior team members. - Promote a high‑performance, one‑business culture across the team. - Display excellence in leadership and service delivery in line with commission requirements. - SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications - Bachelor’s degree in Construction Management, Quantity Surveying, Engineering, or a related field. - 5–7+ years of relevant experience in construction cost management on medium to large‑scale projects of moderate to high complexity. - Data center construction experience, or experience in mission‑critical, high‑tech, industrial, semiconductor, or other large‑scale technical facilities is strongly preferred. - Construction consulting experience strongly preferred. - Strong understanding of cost planning, procurement routes, commercial management, value management, and value engineering. - RICS accreditation or progress toward certification preferred. - Excellent communication, stakeholder management, negotiation, and analytical skills. - Proficiency with industry‑standard cost management tools and software. Additional Information *On-site presence and requirements may change depending on our client's needs. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/ All your information will be kept confidential according to EEO guidelines. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. - Department: Real estate