Leidos is an innovation company rapidly addressing the world’s most vexing challenges in national security and health.
Workforce Analyst
Location
United States
Posted
51 days ago
Salary
$52K - $94K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Workforce Analyst
Leidos
Leidos Health and Services Sector currently has an opening for a Workforce Analyst to work remotely. This is an exciting opportunity to use your experience helping the Military OneSource mission. The Military OneSource Program provides 24/7 support services for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, education, referrals, and counseling to about 4.7 million participants which includes military service members, their families, and eligible civilians at locations worldwide. The Military OneSource program serves as a “one source” for resource and information encompassing a comprehensive support system. The Workforce Analyst: - Manages and monitors call and chat queues to ensure operational efficiency, optimize capacity, and proactively resolve issues related to workforce and scheduling gaps. - Gathers, analyzes, and interprets data associated with Call Center operations to support informed decision-making. - Provides actionable insights and recommendations to guide workforce management strategies, forecasting, scheduling optimization, and process improvements. Develops and delivers reports to stakeholders outlining call and chat trends, performance patterns, and capacity planning considerations. - Coordinates closely with Call Center Supervisors to align staff schedules with operational demands and ensure appropriate coverage to meet service level objectives. Job Responsibilities - Monitor and manage call and chat queues to ensure operational efficiency, optimal capacity, and adherence to service level objectives. - Create, manage, and adjust workforce schedules based on real-time performance data and fluctuations in call and chat volume. - Manage shift rotations, breaks, and lunch schedules to ensure continuous coverage throughout operational hours. - Collect, analyze, and interpret data related to call volume trends, day-of-week patterns, seasonal surges, and performance metrics. - Identify staffing gaps, capacity constraints, and performance trends, and recommend corrective actions. - Provide actionable insights to inform workforce forecasting, scheduling strategies, and process improvements. - Develop and deliver reports to stakeholders outlining call trends, performance patterns, and capacity planning considerations. - Collaborate closely with Call Center Supervisors to align staffing schedules with operational demands. - Proactively address workforce and scheduling issues to maintain service continuity and performance standards. - Perform additional duties as assigned. Basic Qualifications - Bachelor’s degree from an accredited college or university in a related field. - Minimum of three years of current, relevant experience managing high-volume call center staffing operations. - Minimum of two years of supervisory experience leading teams. - Strong knowledge of call center operations and workforce management practices. - Strong analytical skills with the ability to interpret operational and staffing data. - Proficiency in Microsoft Office applications including Word, Outlook, and Excel, as well as web-based research and electronic documentation systems. - Strong written and verbal communication skills. - Strong organizational and problem-solving skills. - U.S. citizenship and fluency in English required. - Ability to successfully pass criminal history and fingerprint background checks, as well as credential verification. - Ability to maintain and retain suitability investigation and clearance as required. - Proficient in navigating electronic systems, computer programs, and virtual service platforms. - This position requires a separate, quiet, private, confidential space to work from, as well as having access to your own reliable high-speed internet hard wired to your home (coax or fiber from the Internet Service Provider (ISP) to your home.) Using a hot spot from a mobile device (tethering) or wireless ISP is not acceptable. Preferred Qualifications - Military spouse, military affiliation, and/or experience in the military community is highly desirable. - Five years previous Call Center Experience If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting: April 17, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $52,000.00 - $94,000.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Related Guides
Related Categories
Related Job Pages
More Analyst Jobs
At Woven Care, we’ve intentionally built a culture that embraces challenges: we are both incredibly driven by clinical excellence while encouraging fun (we do work with kids after all!). We believe deeply in the day-to-day impact of our work while also providing opportunities for long-term career growth and leadership opportunities for our clinical team members. We offer real flexibility and manageable caseloads while supporting our team members and being truly collaborative on every case. We think this is what makes Woven Care such a special place to work and why such special people choose to work with us! Woven Care has been serving families in Colorado for over 15 years. We are deeply guided by our core values and we pride ourselves on not just posting them on the wall but using them to guide every day decision making. We’re looking for new team members who are as passionate about continuous improvement, integrity, teamwork, excellence, and results as we are. If this sounds like you, we would love to meet you! Compensation and benefits: - Salary: $78,000 - $103,000 - Lead differential (guaranteed): $5,000/year - Monthly productivity bonus up to $750 ($9,000/year) - Comprehensive medical/dental/vision, 401(k) matching - Annual CEU reimbursement - Tenured-based vacation What Sets Us Apart: - Unmatched Schedule Freedom: - When billed goals are being met, structure your schedule in a way that works for you, without taking PTO - Work from home for documentation and indirect tasks - Achievable Expectations: Just 27.5 billable hours requirement - Manageable caseload of 12 clients - Collaborative Care: Direct partnership with OT, PT, and SLP - Growth Opportunities: Clear advancement path and professional development Requirements: - Master's degree in ABA or related field - BCBA® Certification - 2+ years experience as a BCBA - BLS/CPR Certification Key Responsibilities: - Manage client programming and supervision - Provide clinical leadership to the ABA team - Ensure high-quality service delivery - Collaborate with interdisciplinary team - Support parent training and engagement Apply now to become part of our passionate, supportive community. Ready to do your best clinical work while actually having a life outside it? Apply today. Equal Employment Opportunity: We are an equal opportunity employer and do not discriminate based on race, color, religion, national origin, sex, age, disability, or any other status protected by law. Woven Care uses e-Verify to authorize eligibility for employment.
Overview Nakupuna Companies seeks an Analyst III: Public Financial Management Advisor. The Office of Program Transition and Supply Chain (PTSC) leads the Department of State’s health systems transition planning on behalf of the Bureau of Global Health Security and Diplomacy (GHSD). In this capacity, PTSC develops and oversees the execution of bilateral transition MOUs and country implementation plans, establishing requirements, standards, targets, and timelines, and monitoring progress against those plans. PTSC also serves as GHSD’s center of excellence for private-sector engagement, private-finance mobilization, and economic analysis. In addition, the office oversees the global supply chain contract, ensuring the safe, timely, and effective delivery of HIV, malaria, and TB commodities to more than 70 countries on a regular and ongoing basis. The Program Transition team aims to strengthen partner countries’ capacity to plan, budget, and manage public resources for health by providing expert technical support in public financial management. This includes support for financing mechanisms such as government-to-government (G2G) financing, with the goal of improving financial controls, transparency, and accountability in public resource management. Responsibilities The Advisor will develop and apply frameworks to evaluate, strengthen, and monitor transparent, efficient use of public funds, and advises senior leadership and technical working groups on PFM strategies for global health. - Provide subject matter expertise on public financial management systems in partner countries, with a focus on African public financial management as it relates to financing and delivering health services - Support the development and implementation of frameworks, tools, and systems to evaluate, strengthen, and monitor the efficient, transparent use of public funds for health and community benefit - Develop and help institutionalize procedures for budgeting, forecasting, and financial planning for health sector investments at national and subnational levels - Provide technical guidance on financial analysis, compliance, risk management, internal controls, oversight, and auditing for public health expenditures - Counsel and advise senior management and partner government counterparts on PFM implementation strategies and reform priorities related to health - Provide expert advice and recommendations to USG Technical Working Groups on PFM and health financing issues and support dissemination and implementation of related policies in partner countries - Serve as a technical representative of the contract/agreement/grant officer in engagements with implementing partners on PFM and health financing matters, as requested Deliverables: - PFM work plan outlines with priorities, timelines, and expected results for strengthening health-related PFM in partner countries - PFM assessment and recommendation reports (e.g., baseline or follow-up assessments) on partner country health financing and financial management systems - Frameworks, tools, and/or standard operating procedures (SOPs) for budgeting, forecasting, financial analysis, compliance, and risk management for health investments - Periodic progress reports summarizing status of co-investment/G2G arrangements, PFM reforms, risks, and recommended corrective actions - Technical briefs, presentations, and/or training materials to build partner government and USG staff capacity on PFM and health financing - Technical guidance documents and tools for financial planning, budgeting, and accounting Qualifications Skills/Qualifications: - Expertise in public financial management best practices, particularly in low- and middle-income countries - Ability to design, implement, and strengthen government financial management systems - Knowledge of co-investment approaches and government-to-government (G2G) financing mechanisms - Ability to engage in budgeting, forecasting, and expenditure planning exercises for health programs - Expertise in financial compliance, risk management, and internal control frameworks - Provision of oversight, auditing, and fiduciary risk assessment in public sector contexts - Monitoring and evaluation of public expenditure performance and efficiency - Familiarity with donor-funded program finance and USG financial management requirements - Ability to advise and brief senior management and high-level government counterparts - Strong analytical and problem-solving skills in complex, resource-constrained environments - Clear written and oral communication, including technical financial reporting for non-specialist audiences - Diplomatic stakeholder engagement and negotiation with government and donor partners - Capacity-building, mentoring, and training skills for government and implementing partner staff Education and Experience: - Master’s degree or higher in Public Administration, Finance, Accounting, or a related field - Minimum 7 years of experience in public financial management, government budgeting, and financial controls, preferably in an international or development context Clearance Requirements: Ability to obtain secret clearance required; provisional remote work with a public trust clearance while awaiting secret clearance is possible. Must be a U.S. citizen. Physical Requirements: The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation: - Ability to perform repetitive motions with the hands, wrists, and fingers. - Ability to engage in and follow audible communications in emergency situations. - Ability to sit for prolonged periods at a desk and working on a computer. The Nakupuna Companies use a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location. The projected compensation for this position is $90,500.00 to $95,000.00 (annualized USD). The salary range displayed represents the typical range for this position and is just one component of Nakupuna Companies total compensation package for employees.
Overview Nakupuna Companies seeks an Analyst III: Health Workforce Advisor. The Office of Program Transition and Supply Chain (PTSC) leads the Department of State’s health systems transition planning on behalf of the Bureau of Global Health Security and Diplomacy (GHSD). In this capacity, PTSC develops and oversees the execution of bilateral transition MOUs and country implementation plans, establishing requirements, standards, targets, and timelines, and monitoring progress against those plans. PTSC also serves as GHSD’s center of excellence for private-sector engagement, private-finance mobilization, and economic analysis. In addition, the office oversees the global supply chain contract, ensuring the safe, timely, and effective delivery of HIV, malaria, and TB commodities to more than 70 countries on a regular and ongoing basis. Responsibilities The Health Workforce Advisor advances U.S. government global health priorities by leading the integration of USG-supported health workforce and data into national systems, and by guiding the design, monitoring, and optimization of health workforce investments. The Advisor strengthens multi-sectoral coordination with partner governments, donors, and other stakeholders, and supports Department and Embassy leadership in elevating health as a foreign policy priority, particularly in Africa. - Examine and promote alignment between bilateral health MOUs and national health and HRH strategies - Advise GHSD and interagency partners on the design, prioritization, and implementation of approaches to integrate USG-supported health workers into national government systems - Support the integration, quality, and use of USG-supported health workforce data within national HR information systems (HRIS) and related platforms - Design and implement frameworks, indicators, and tools to monitor and document the integration and performance of USG-supported health workforce within national systems - Serve as technical lead for the HRH inventory reporting process, applying data analytics to guide health workforce planning, allocation, and investment decisions - Coordinate closely with ministries of health, finance, education, and other relevant government entities, as well as training institutions, implementing partners, and donors, to align health workforce investments with national priorities - Facilitate multi-sectoral coordination mechanisms and technical working groups to harmonize donor-funded HRH activities and promote sustainability of health workforce gains - Contribute to the development, revision, and dissemination of HRH and public health policies, guidance, and best practices, and monitor their implementation in partner countries Deliverables: - Briefing materials, reports, talking points, and other documents to inform senior leadership decision-making on HRH and broader global health issues - Progress reports highlighting trends in workforce distribution, skills, and retention in various partner countries - HRH inventory report(s) summarizing USG-supported health workforce, integration status, and key trends, with recommendations for investment decisions - Monitoring framework for HRH integration (indicators, data sources, and reporting tools) and periodic progress updates - Technical briefs, policy notes, or guidance documents on HRH integration, HRIS strengthening, or related health workforce topics - Meeting and trip reports capturing key outcomes, decisions, and follow-up actions from engagements with partner governments, donors, and implementing partners Qualifications Skills/Qualifications: - Human Resources for Health (HRH) technical expertise, including in health workforce planning, development, and management - Knowledge of capacity building and training for health professionals - Strong understanding of workforce distribution and retention strategies - Familiarity with international health systems and human resources policies - Some knowledge of health systems strengthening efforts across a variety of technical areas (laboratory, diagnostics, supply chain, etc.) - Knowledge of HR information systems (HRIS) and HRH inventory data - Data analysis and data-driven decision-making - Policy analysis and technical advisory skills - Excellent communication and stakeholder engagement skills - Consensus-building and partnership development - Clear written and oral communication, including technical writing Education and Experience: - Master’s degree or higher in Public Health, Public Policy, Public Administration, or Business Administration - Minimum 7 years of experience in health workforce planning, international development, and/or global health Clearance Requirements: Ability to obtain secret clearance required; provisional remote work with a public trust clearance while awaiting secret clearance is possible. Must be a U.S. citizen. Physical Requirements: The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation: - Ability to perform repetitive motions with the hands, wrists, and fingers. - Ability to engage in and follow audible communications in emergency situations. - Ability to sit for prolonged periods at a desk and working on a computer. The Nakupuna Companies use a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location. The projected compensation for this position is $90,500.00 to $95,000.00 (annualized USD). The salary range displayed represents the typical range for this position and is just one component of Nakupuna Companies total compensation package for employees.
Senior Global Energy Analyst
Micron TechnologyMicron Technology specializes in memory and semiconductor technology, such as computer memory and image sensors. Since opening, Micron Technology has had a successful history and i
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron Technology's vision is to transform how the world uses information to enrich life and our dedication to people, innovation, tenacity, partnership, and customer focus allows us to fulfill our mission to be a global leader in memory and storage solutions. This role will support energy strategy for some of the largest industrial loads across the globe, influencing billions of dollars in electricity spend and infrastructure investments. While also conducting business with integrity, accountability, and collaboration while supporting our global community. Micron is seeking a Senior Global Energy Analyst to join its dynamic Global Energy Procurement team. You will support Micron's global energy procurement strategy and strategic initiatives that lower electricity and utility costs across Micron's global footprint. This role will directly inform executive-level decisions that guide billions of dollars in energy infrastructure investment and procurement. REPONSIBILITIES AND TASKS - Monitor wholesale power markets in Micron's APAC regions and United States for pricing, supply, and risks. - Utilize data, production cost modeling, and scenario planning to forecast market trends. - Develop short, mid, and long-term power price forecasts by market. - Produce executive market briefs and presentations. - Build financial models for retail supply, utility programs, and PPAs/VPPAs. - Prepare analytics to support negotiation strategy and contract evaluation. - Track regulatory filings, rate cases, and market rule changes. - Establish and maintain stakeholder relationships. - Support RFPs and sourcing events with bid analysis and cost comparisons. - Partner with Micron Global Sustainability, Government Affairs, Facilities, Legal, and Finance. EDUCATION - Bachelor's Degree or higher in Business, Economics, Finance, Government, Public Policy, Engineering, or related field EXPERIENCE - Experience in market intelligence, energy analytics, or consulting within the energy/utility sector! - Experience building high-quality PowerPoint presentations for senior leadership and cross-functional audiences! - Ability to work with minimal supervision, strong project management skills - Demonstrated negotiation and problem-solving skills - Robust skills in Microsoft Office software, including Word, Excel, PowerPoint, Access, Project and Visio WORKPLACE Travel Required - If necessary About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_my@micron.com Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.

