Overview At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? As a Senior Administrator - Commercial Contact Operations Advisor Support Team (COAST), you will be responsible for all support help to provide Commercial Sales, (Account Executives, Managers, Advisors, SR’s and Mentors) commercial support, (Project Consultants, Solutions Consultants, Sales Engineers) and Order Processing teams (OCV Advisors, Seniors, Supervisors and Managers) with necessary assistance and functional support on all strategic initiatives, processes, procedures, applications, products, financial dispute questions, billing, and promotional campaigns. You will assist with Commercial Sales/support order questions, functional application questions and investigation of billing issues, Salesforce functionality, and you will be responsible for the creation and distribution of support-related communications to Commercial Sales, support and Order Processing teams. You will provide on-going maintenance and issuance of communications to all Commercial Sales, Support, Marketing, and Order Processing teams. Additionally, you will be responsible for functional user acceptance testing of commercial sales and order processing applications including Salesforce, Order Workbook (Microsoft Excel), SABRE, DESI, RNW/SFA, MetaSolv, Service Availability, Verigate, IMA, INAT, RMS, Customer Link, CSG, and UTS. You will work regularly with Telecom IT personnel on system trouble escalations, and application management. You will attend PAC meetings regularly to represent and understand new commercial products, and the impact on the various systems supported and prepare new processes to support the teams. Hours: This position has a scheduled shift of 8:00am-5:00pm Pacific Standard Time Monday-Friday. This position has the ability to work remotely in any of the 40+ States in which TDS Telecom operates. Responsibilities - Level I - III help desk support, including: - Develops and maintains knowledge necessary to support personnel on all strategic initiatives, processes, procedures, applications, simple and complex products, and promotional campaigns. Assists Commercial Sales/Support and Order Processing associates with order processing questions, functional application support and investigation of billing issues. - Responsible for the assembly, distribution and implementation of sales, support and system usage communication information. - Works with the Commercial Sales team, BSSC advisors, Seniors, Supervisors and Managers to implement and find answers/solutions to billing issues and questions, service address issues, workbook assistance, order and reject help, and other specific commercial sales and support issues. - Responsible for service address update requests and working on them with the appropriate teams ensuring system updates are made - Responsible for CNAM escalation updates. - Responsible for Salesforce support requests, working with Sales Operations and multiple other teams supporting the CRM tools that sales and support teams work in. Also escalating and working with various IT resources to resolve, change process, and make things better. - Performs functional user acceptance testing as new releases become available by working closely with Telecom IS on known issues. Assists in the identification of system issues and acting as a SME in order entry and billing systems. - Develops and maintains knowledge necessary to support strategic and complex Commercial Sales practices and procedures necessary for providing quality customer service. Creates and facilitates the rollout of new and/or revised procedures throughout the organization as needed. - Represents, participates and works with Product Managers in the product management PAC meetings. Takes the lead for Commercial Sales and Support for all simple to complex and technical projects, works on process, and results with the team leads, participates, implements, and coordinates new product rollouts. Helps the Commercial Sales and Support teams including the BSSC teams as well, to establish a consistent sales and support method in order to capitalize on all sales opportunities and works with the Order Processing teams with implementing new processes. - Keeps abreast of developments in new technologies, markets, and desired new applications through regular contact with customers, vendors, and peers inside and outside of TDS. Qualifications Required Qualifications - Bachelors degree (or higher) -OR- 4+ years professional work experience. - 4+ years’ experience in sales, customer service or marketing position. - 2+ years’ experience in a leadership/lead or mentor role. - 2+ year’s analytical or financial experience. Other Qualifications - Understanding of TDS commercial products and services. - Understanding of TDS customer service policies, processes and procedures. - Proven strength in project management, multi-tasking, time management, and organizational skills. - Knowledge of TDS’s organization and telecommunications industry. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: - Medical Coverage - Dental Coverage - Vision Coverage - Life Insurance - 401(k) Plan - Generous Vacation & Paid Sick Leave - Seven Paid National Holidays & One Floating Holiday - Paid Parental Leave (6 weeks after 12 months of employment) - Adoption & Surrogacy Assistance - Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: - Short-Term & Long-Term Disability - TDS Service Discounts - Education Assistance - Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here. Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards. Pay Range (Hr./Yr.) $67,000.00/Yr. - $108,800.00/Yr.

Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members. Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare. Job Description Summary: The Benefit Verification and Authorization Specialist supports patients referred to Option Care Health to receive specialty medications by completing benefit verification and authorization activities for new referrals with speed and accuracy to enable timely access to care. This role works directly with payers to understand benefit design, interpret medical policies, obtain required authorizations, and communicate coverage details and outcomes to Patient Access staff to support timely and accurate onboarding. 830am-5pm CSTJob Description: ​ Job Responsibilities - Processes benefit verification or authorization for all new referrals with speed and accuracy. - Assist Supervisor and Manager with special assignments as needed. Supervisory Responsibilities Does this position have supervisory responsibilities? NO (i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.) Basic Education and/or Experience Requirements - High school diploma or equivalent is required. - Minimum of two years of experience in related experience. Basic Qualifications - Ability to multi-task and support numerous referrals/priorities at one time. - Ability to work in a fast past environment. - High degree of self-discipline in maintaining productivity expectations. - Must be detail-oriented and have a high degree of quality focus. Travel Requirements Not Applicable Preferred Qualifications & Interests Healthcare/medical billing experience preferred. May perform other duties as assigned Due to state pay transparency laws, the full range for the position is below: Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $17.02-$28.38 Benefits: -Medical, Dental, & Vision Insurance -Paid Time off -Bonding Time Off -401K Retirement Savings Plan with Company Match -HSA Company Match -Flexible Spending Accounts -Tuition Reimbursement -myFlexPay -Family Support -Mental Health Services -Company Paid Life Insurance -Award/Recognition Programs Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information. ​

Up to $40,000 Student Loan Repayment Or $25,000 Sign-on Bonus This role requires travel across the entire state of TN, approximately 85%25 of the time. All travel expenses are covered, and there is likewise a base salary plus multiple incentives. You can live anywhere in the state for this role. In this role, you will have the ability to achieve work life balance. Flexible scheduling is offered where providers can flex their time between 8am-8pm over the 7-day work week. No on-call, no weekends and no holidays required. Optum Home & Community Care, part of the Optum family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs — helping patients access and navigate care anytime and anywhere. As a team member of our Optum HouseCalls team, together in an interdisciplinary care environment, we help patients navigate the health care system and connect them to key support services. This preventive care can help patients stay well at home. We’re connecting care to create a seamless health journey for patients across settings. Join us to start Caring. Connecting. Growing together. HouseCalls is an innovative, performance-driven program that brings care directly to members’ homes. As a HouseCalls Advanced Practice Clinician (Nurse Practitioner or Physician Assistant), you will conduct annual in-home health assessments for Medicare Advantage and other plan members. This is a non-prescribing, field-based role focused on improving health outcomes through education, gap closure, and collaboration with primary care providers (PCP). Primary Responsibilities: - Conduct comprehensive in-home assessments, including: - Past medical history review, medication reconciliation, vital signs, and physical exam - Evidence-based screenings and point-of-care testing (as appropriate) - Identify and document diagnoses for care management and treatment planning - Communicate findings to members’ PCPs to address gaps in care - Recognize urgent/emergent situations and intervene appropriately - Educate members on disease processes, medications, and compliance - Address social determinants of health and provide referrals as needed You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - For NPs: Active ANCC or AANP certification in Family, Adult, Geriatric, or Adult-Gerontology Primary Care - For PAs: Current NCCPA certification and state licensure - Active, unrestricted licensure in the state you will be practicing in (or ability to obtain by start date) without current disciplinary actions or practice limitations - Active and unrestricted driver’s license - In addition to a driver’s license, access to reliable transportation to complete home visits - Ability to navigate varied home environments; ability to sit/stand/kneel as needed to perform assessments - If you're working in a state that allows NPs/PAs to practice independently (without Collaborative Agreement), you must get approval from your licensing board-if required. New hires who are eligible but haven’t applied yet must do so within 1 month of starting. If you're not eligible at the time of hire, you must begin working toward eligibility within 1 month and apply for approval within 3 months of becoming eligible Preferred Qualifications: - 1+ years of clinical experience (family, geriatric, or home health preferred) - Proficiency with electronic medical records and technology - Ability to transport equipment weighing up to 30 pounds and navigate stairs as part of home visits - Proven communication skills with geriatric or Medicare populations Compensation for this specialty generally ranges from $109,500 - $164,000. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

• Own, mature, expand, and operate our existing change management processes with internal teams and our product and banking partners • Support day-to-day relationship management with Mercury’s bank partners related to new feature and product launches • Help build the knowledge base for how our partnerships work and a framework for our internal teams to support new feature development • Onboard and train Mercury employees on any external tools or dashboards they need to work with partners • Work with risk and compliance to create reporting and feedback processes that can scale alongside product development • Work with engineering and product to launch features and grow existing programs • Work with marketing to track changes and deliver roadmaps to external stakeholders • Get exposure to a ton of teams at Mercury - working with everyone from Audit to Legal • Help our partnerships team strategically grow Mercury’s network of financial relationships and deepen already existing programs