This is a remote position. We are seeking a proactive and highly motivated Healthcare Sales Manager who is kind, patient and compassionate. The ideal candidate is not only passionate about mental health and helping people but also thrives in an environment where coaching, communication, accountability, and data-driven strategies are key. This is not a commision based role. Please upload your resume in English. Key Responsibilities - Calling 10 to 30 prospective patients a day based on case complexity and responding to their inquiries via phone, email, and chat, ensuring timely and informative responses in an empathetic manner. - Train new and existing staff, ensuring alignment with company goals, service quality, and ethical standards. - Motivate, guide, and mentor team members to achieve performance targets. - Conduct regular team evaluations and hold the junior members accountable for their performance. - Fill in for team members during leaves, absences, or peak demand periods. - Daily meetings to discuss queries, help each other solve problems and give the team feedback and guidance, based on call quality and team interactions. - Monitor and listen to calls to ensure service excellence, adherence to scripts, and emotional intelligence. - Ensure prompt callbacks and proactive retargeting of potential patients. - Personally assist in callbacks or take direct calls when necessary to meet standards or support the team. - Conduct video calls with patients and team members to address concerns and answer queries in a clear, compassionate manner. - Support the collection of payments, working closely with finance, statistics and customer teams. - Maintain and exceed customer satisfaction metrics. - Work closely with the marketing team to align messaging, strategy, and patient communication. - Coordinate with the Google Ads team and stats team to evaluate campaign effectiveness and patient acquisition efforts. - Keep documentation in place for all meetings, processes, etc. - Liaise with doctors, social workers and patient advocates. - Work on receiving client feedback and follow up with clients. Requirements - 5+ years of sales experience selling into healthcare environments. Customer service experience is a bonus point. - The candidate must have experience in a leadership or supervisory role. - Background in medical services, mental health, psychiatry, healthcare services, or similar. - Comfortable with inbound sales motions. (calls, messages, emails) - Ability to read and understand services, follow scripts while maintaining natural, empathetic conversation flow, along with excellent spoken English (C1). - Professional phone manner suitable for sensitive healthcare conversations. - Ability to work independently and as part of a team, and take initiative when needed. - The candidate must have the ability to work remotely in the US time zone and be available for meetings and calls (9 AM to 6 PM ET). This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits.

Overview Regional Sales Director -Remote Position Regional Sales Director OSL is a dynamic, people-driven company providing outsourced sales services for some of North America’s biggest Fortune 500 companies. We hire passionate people looking for their next big career challenge. Our culture is our foundation. Passionate employees, great customer service and long-term relationships is the foundation of the OSL Family. The Situation: OSL is growing rapidly, that’s why we are seeking a passionate, sales-driven leader to maximize growth and profitability for our continued expansion across the USA. Here’s where you come in… As the Regional Sales Director, you will be responsible for driving success and executing almost every aspect of our business within Walmart stores. This includes our core cellular business. Responsible for providing leadership, direction, and guidance to the District Sales Managers, and Operational Teams for their assigned territories. Your responsibilities… - Works in close collaboration with the VP of Sales and Operations to ensure sales, service, and operational processes are followed as outlined - Develops and manages a sales strategy for the region that ensures attainment of all KPI’s and metrics that affect profitability; i.e. Sales, Payroll, Shrink, Turnover, etc. - Builds and implements a tactical quarterly business plan to ensure attainment of business plan objectives - Completes and participates in all operational activities such as; field visit reports, operational audits, and store visits - Partners to facilitate training, mentoring, and development of District Managers to ensure all expectations and deliverables are met and achieved - Inspiring and motivating your leadership team to define and execute strategic objectives through effective coaching and mentoring, identifying and developing leadership talent, and fostering an innovative, collaborative, diverse, and agile culture - Partners with Director of Recruitment to ensure alignment with the organizational objectives, talent acquisition, and brand strategy - Liaises with the Director of Human Resources and Corporate Operations Teams to ensure issues are managed per company direction and process Good thing you have what it takes… - You cultivate a client centric culture, drive organizational change and champion innovative thinking - You foster relationships with stakeholders to identify strategies, explore broader solutions and collaboratively resolve contentious issues - You build trust with employees and business partners and inspire your team through compelling communication - You lead by example maintaining OSL values, encouraging the development of your team and coworkers, and ensuring peak performance of an evolving and growing organization So, what does OSL offer you? - Competitive annual salary - Monthly bonus incentives - Employer Paid Term Life Insurance - Medical, Dental, Vision, Accident, Hospital, Critical illness Insurance, company 401K plan - Wireless/sales incentives - Compensation for your fuel mileage - Real career growth, recognition and advancement in a cool, fast-growing company - Generous employee referral program - Personal in-store and online LMS training – we’ll set you up for success! OSL offers much more than the “Usual” employee benefits, we also offer every employee: - OSL believes that no one should wait to pay day which is why we offer daily access to your funds via Dailypay & Wisely cards. - OSL has partnered with Franklin University offering every employee the chance to further their education online - Discount Programs - Serious growth potential for your career For prior to applying to this position, internal candidates must meet the following criteria: - 6 months in current position - Meeting all performance expectations - Discuss with their Manager prior to applying for the position. Sounds like a good fit? Well, let’s talk! For more info, contact us at careers@oslrs.com At OSL, we celebrate difference. We’ve committed to fostering an inclusive and accessible workplace where everyone feels valued, supported, and reaches their full potential. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.

• Support Membership Advisors by identifying and researching prospective members, developing targeted prospect lists, and managing early-stage outreach across email, phone, and social channels • Conduct initial outreach to generate qualified interest and schedule introductory conversations on behalf of Membership Advisors • Maintain accurate and timely records within the CRM, tracking outreach activity, pipeline status, and follow-up cadences to ensure consistent pipeline hygiene • Assist in the preparation and coordination of prospect meetings, trial experiences, and live events—including logistics support and post-event follow-up communication • Represent the brand at live events and member experiences, engaging prospects and members with professionalism and enthusiasm • Learn and apply our sales methodology, messaging frameworks, and consultative approach under the direct mentorship of the VP, Sales • Contribute to the development of best practices, outreach playbooks, and operational processes as the organization scales across markets

México – Modalidad remota Disponibilidad para viajar a nivel nacional Sobre Hach: En Hach, marca líder global en soluciones analíticas y de laboratorio, ayudamos a nuestros clientes a garantizar la calidad del agua y la confiabilidad de sus procesos a través de tecnología innovadora, conocimiento técnico especializado y un fuerte foco en el servicio. Hach forma parte del grupo Veralto, un portafolio de compañías enfocado en habilitar la gestión de recursos críticos y procesos esenciales a nivel global. En México, Hach cuenta con un portafolio sólido y ampliamente reconocido, con una fuerte presencia en laboratorio y relaciones de largo plazo con clientes técnicos e industriales. Nos caracteriza una cultura de liderazgo cercano, colaboración y orientación a resultados, donde el impacto individual y el trabajo en equipo son claves para el éxito. Descripción del rol: El/La Regional Market Manager es responsable de maximizar los ingresos provenientes de la venta de los productos y servicios de Hach a través de una red de distribuidores (resellers) en canales y/o verticales de mercado asignadas en México. El rol diseña y ejecuta la estrategia de ventas indirectas, alineada con el plan comercial y el presupuesto anual, impulsando el crecimiento de ingresos, margen y rentabilidad (OP), así como la satisfacción del cliente, la expansión geográfica y la sostenibilidad del negocio. Trabaja de manera transversal con las áreas de Ventas, Marketing, Operaciones, Finanzas y Recursos Humanos, y lidera la gestión y el desarrollo de los canales de distribución. Responsabilidades principales: - Maximizar los ingresos a través de socios distribuidores (resellers) en los canales y verticales asignados. - Diseñar y ejecutar la estrategia nacional de ventas indirectas para Hach México, alineada al presupuesto y a los objetivos de crecimiento. - Liderar, capacitar y acompañar a los ejecutivos de ventas de canales y distribuidores, asegurando desempeño, cumplimiento de objetivos y compliance. - Alcanzar los objetivos de ventas, margen y operatividad (OP) definidos. - Identificar oportunidades de crecimiento por segmento de mercado, canal y región, fortaleciendo la penetración del portafolio de Hach. - Analizar tendencias de mercado y desarrollar estrategias comerciales y de marketing para aumentar la participación de mercado. - Construir y mantener relaciones con clientes corporativos clave, firmas de ingeniería y actores que influyen en las decisiones de compra. - Participar, cuando sea necesario, en actividades de venta directa, como visitas a clientes, demostraciones, ferias y seminarios. - Coordinar actividades comerciales conjuntas con equipos internos, RSMs, gerentes de proyecto y distribuidores. - Gestionar el pipeline de oportunidades, forecasting y reporting en Salesforce (SFDC) y en los playbooks comerciales. - Realizar revisiones de forecast con canales al menos trimestralmente y analizar el sell‑out de distribuidores de forma mensual. - Supervisar procesos de soporte comercial (servicio al cliente, distribución, facturación, crédito y cobranza) para asegurar la correcta ejecución de pedidos. - Garantizar el cumplimiento de políticas corporativas, contratos de canales y estándares HSEQ. - Ejecutar los procesos de gestión de personas alineados con las políticas de Recursos Humanos, promoviendo el desarrollo y la retención del equipo. Requisitos del perfil: Formación académica: - Título universitario en Ingeniería Química, Ingeniería Ambiental, Ingeniería Electrónica, Química, Microbiología o carreras afines. - Posgrado en Ventas, Marketing o Gestión de Proyectos (deseable). Experiencia: - Mínimo 5 años de experiencia en venta B2B de soluciones integradas, preferentemente relacionadas con agua, medio ambiente o industrias técnicas. - Al menos 3 años de experiencia gestionando canales de distribución / ventas indirectas. - Experiencia demostrable en modelos de venta vía resellers. - Experiencia en entornos de venta consultiva y manejo de cuentas estratégicas. Conocimientos y habilidades: - Sólida experiencia en venta consultiva y negociación. - Inglés avanzado (nivel C1). - Dominio de CRM (Salesforce preferentemente), forecasting y gestión de pipeline. - Conocimientos básicos de operaciones comerciales y logística asociadas a canales. - Alto nivel de pensamiento estratégico y visión de negocio. Competencias clave: - Pensamiento estratégico - Desarrollo y gestión de canales - Liderazgo y coaching de equipos - Habilidad de negociación - Orientación a resultados - Enfoque en el cliente Condiciones de trabajo: - Modalidad 100 % remota (México) - Viajes frecuentes a nivel nacional - Reporta a: General Manager de Hach México - Equipo a cargo: Ejecutivos de ventas de canales y resellers At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.