Bi-lingual Pharmacy Support Call Center Representative Contract Remote Role – Location (Open to Remote US) As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies. IQVIA has the world’s largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs. We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee. Role Purpose: - Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection. Job Responsibilities: - Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center - Quickly assess the user's issue and provides first level support for problem resolution - Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area - Recognize operational challenges and suggest recommendations to management, as necessary - Ability to work 40 hours per week under moderate supervision - Multiple shifts available: 8:00 am - 5:00 pm EST 9:00 am – 6:00 pm EST 10:00am – 7:00pm EST 11:00 am – 8:00pm EST Minimum Education & Experience: - High School Diploma or equivalent - Pharmacy Technician experience required - HIPAA certified - Call center experience required (3+ years preferred) - Experience in medical claim processing is a plus - Bi-lingual (English/Spanish) The pay range for this role is $18.00 per hour. To be eligible for this position, you must reside in the same country where the job is located. IQVIA is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee. #LI-CES #LI-Remote IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

• drive growth through the Microsoft ecosystem within the Manufacturing industry • generating and closing professional services revenue aligned to Microsoft Applications, Data, and AI solutions • lead pipeline generation efforts in collaboration with Microsoft field sellers • develop and close complex services engagements • position Huron as a preferred Microsoft partner for manufacturing digital transformation initiatives • build and maintain a pipeline of opportunities • identify, qualify, and advance new opportunities within the commercial sector • conduct joint account planning sessions with Microsoft Account Executives, Industry Sellers, and Partner Development Managers • lead proposal development, pricing strategy, and contract negotiations for professional services engagements • present executive-ready solutions to CIOs, CTOs, CDOs, COOs, and VP-level manufacturing leaders • ensure alignment with Microsoft co-sell processes and program requirements to maximize engagement and visibility • develop trusted relationships with Microsoft Account Executives, Industry sellers, Partner Development Managers, and Solution Specialists • target mid-market and enterprise organizations undergoing digital transformation • leverage case studies and industry credentials to accelerate proposal velocity and conversion rates • provide accurate weekly pipeline reporting and revenue forecasts

Job Title: Team Leader (Remote) Job Description The remote Team Leader is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. (Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a remote Team Leader position at Concentrix is just the right place for you! As a remote Team Leader you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. WHAT YOU WILL DO IN THIS ROLE As a remote Team Leader working from home, you will: - Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements - Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly - Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations - Communicate expectations to employees and provide timely updates - Provide subject matter expertise in handling escalated customer calls as needed - Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities - Stay current on internal work processes, policies and procedures. Attend required manager development training - Promote the Concentrix values through both behavior and attitude, including being an advocate for team members - Deliver expert customer experiences…with a smile YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Team Leader (remote) role include: - Must be a current Tier II Case Manager on current program - Associate's degree in related field with two to four years of relevant experience preferred - Highly motivated individuals with skills to develop and coach team members to achieve performance expectations - Work well under pressure and follow through on items to completion - Strong communication skills, both written and verbal - Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable - Ability to mentor, coach and provide direction to a team of employees - Willingness to work a flexible schedule - Team Lead experience - Must be a part of the HMA T3 program in the current line of business (automotive) WHAT’S IN IT FOR YOU One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with: - The base salary range for this position is $47,720.59- $49,000.00 yearly (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. - DailyPay enrollment option to access pay "early," when you want it - Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more - Health and wellness programs with trained partners to help promote a healthy you - Mentorship programs that support your rewarding career journey  - Work-from-home convenience with company-supplied technologies - Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support - Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more - A range of other perks and benefits REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.” JOB AVAILABILITY: This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. The deadline to apply for this position is: 4/20/2026. ACKNOWLEDGEMENTS: Physical and Mental Requirements:  The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Opportunity Statement Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation. Reasonable Accommodation Statement Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence (AI) As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK. For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE. Location: CAN, ON, Work-at-Home Language Requirements: Time Type: Full time2026-04-21 Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Opportunity Statement: Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation. Reasonable Accommodation Statement: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence (AI): As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK. For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE

Job Description WGL Energy - Sr. Business Development Manager The Senior Business Development Manager is responsible for driving profitable growth across both direct end-use customers and a network of energy brokers/consultants. This individual will source, develop, and close new business opportunities, manage renewal pipelines, and expand the company’s broker ecosystem. Success in this role requires deep knowledge of retail energy markets, strong relationship‑building capabilities, and a strategic approach to positioning the company’s value proposition with both customers and channel partners. The individual in this position will work closely with internal teams -including sales support, customer service, pricing, operations, enrollments, billing, credit, and IT to maximize sales and retention while ensuring a high level of satisfaction for both customers and brokers. You will: - Drive a strong customer‑centric culture across WGL Energy by understanding and communicating customer needs, expectations, and decision-making processes. - Identify, pursue, and close new direct customer opportunities within assigned markets and segments. - Manage the full sales cycle for new and renewal customers—prospecting, qualifying, pricing strategy, deal negotiation, and contract execution. - Maintain a robust sales pipeline and consistently meet or exceed margin targets. - Build, onboard, and deepen relationships with new and existing energy brokers, consultants, and aggregators. - Serve as a primary point of contact for broker partners—understanding their needs, communication styles, customer base, and market dynamics - Position the company as a preferred supplier by delivering on specific broker needs. - Collaborate with brokers to develop joint sales strategies that increase win rates and strengthen long-term partnerships. - Analyze customer load profiles, risk tolerances, and product needs to structure competitive retail energy solutions. - Identify and champion new product opportunities that meet evolving customer and partner needs. - Provide feedback to senior leadership on market conditions, product enhancements, pricing structures, and broker performance. - Support sales support and customer service teams to ensure seamless onboarding, issue resolution, and ongoing customer satisfaction. - Represent WGL Energy at market‑specific conferences and industry events. You have: - 7+ years of experience in retail energy sales, business development, or channel management. - Proven track record selling electricity and/or natural gas within competitive retail energy markets. - Strong existing relationships with energy brokers and/or demonstrated ability to build new channel partnerships. - Deep understanding of deregulated energy markets, price components, load shapes, and forward markets. - Ability to develop and present formal presentations to internal and external groups - Excellent communication, negotiation, and presentation skills. - Strong consultative selling skills with the ability to uncover customer needs and develop tailored solutions. - Demonstrated ability to work effectively under pressure, manage tight timelines, and maintain a high level of energy and motivation. - Excellent stakeholder management skills with a proven ability to collaborate across functions and influence without authority. - High emotional resilience and strong interpersonal skills, with the ability to build trust and long‑term relationships with customers, partners, and internal teams. - Bachelor’s degree in business, marketing, or a related field; advanced degree preferred. (Additional relevant experience may substitute for education.) Compensation: We offer a competitive salary range of $99,500. - $ 144,425 ​per year, commensurate with experience, education, and skills. In addition, we provide a comprehensive benefits package including health insurance, retirement plans, and paid time off. You’ll be part of a diverse and inclusive team that values safety as a cornerstone of our success. Military veterans and candidates from diverse backgrounds are strongly encouraged to apply. For Canadian hires: AltaGas hires personnel on the basis of job-related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law. For U.S. hires: WGL/SEMCO/AltaGas offers a total rewards package that includes competitive pay, incentive bonus plans, holiday pay, 401K matching and a wide array of benefits. These benefits including medical, dental and vision coverage are designed to help you and your family stay healthy. We also have paid time off (PTO) to balance the demands of your work and personal life. Available benefits vary depending upon the specifics of the role. U.S. affiliates of AltaGas are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, ethnicity, religion, gender, age, national origin, marital status, sexual orientation, gender identity, family responsibilities, matriculation, physical or mental disabilities, political affiliation, genetic information, status as a protected veteran or any other characteristic protected by federal, state, or local law.