Solving the healthcare training shortage by enabling people globally.
Program Implementation Coordinator
Location
United States
Posted
38 days ago
Salary
$55K - $65K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Program Implementation Coordinator
AMOpportunities
Role Description The Program Implementation Coordinator is a critical player in facilitating the successful integration of new programs to meet the needs of AMO’s partners for AMO’s platform and/or Network Development Services (NDS). This role serves as a bridge between sales/business development and operational service delivery by AMO and its clinical sites. This role is responsible for implementing operating procedures across the program operations and recruitment teams to ensure an orderly implementation of new programs. This person will work closely with recruiters to build relationships with new potential clinical sites and preceptors during the onboarding stage, after qualification by a recruiter, to obtain the required information for a program to go live on AMO’s website and will work closely with our operations team to ensure a smooth transition from the recruitment stage to the go live stage. The new Program Implementation Coordinator should be someone who thrives in a fast-paced, dynamic environment and who is ready to be a proactive member of an innovative team. While this position can be fully remote, we are looking for candidates to be residents of Alabama, Florida, Illinois, Indiana, Kansas, Michigan, New York, Ohio, or Texas. Essential Functions - Contact physicians/clinicians (physicians, physician assistants, nurses, etc.), clinical sites, and their teams via email, phone, or video conferencing to obtain required program information. - Assemble comprehensive program data and build new programs on the AMO Platform, ensuring accurate and complete representation of new programs. - Compile accurate required documentation from potential preceptors to ensure fulfillment of AMO’s network services business. - In collaboration with recruitment, programs, and business development, ensure required information is gathered and verified, and warm handoffs occur from recruitment to implementation, and from implementation to operation. - In collaboration with School Sales and Customer Success teams, implement tools and SOPs to streamline the program vetting and fulfillment process for implementing new school affiliations and placements at AMO program sites. - Assist in the creation of PandaDoc templates and SOPs as needed for Network Development Services (NDS) documents, B2B Partner documents for Programs, and Programs team documents as needed. - Deep knowledge of and experience with CRMs (Hubspot preferred). - Quickly develop familiarity with AMO’s proprietary clinical rotation platform to facilitate a seamless conversion of acquired programs to live programs. - Build and maintain strong relationships with preceptors and clinical site administrators to ensure customer satisfaction and success for the operations team. - Implement and tailor onboarding processes to each unique program, guiding medical contacts from the initial qualified handoff from recruitment to you, through onboarding, and finally through completion of the program’s handoff to its assigned coordinator and launch. - Craft engaging and informative program content that resonates with our student and partner base. - Understanding of preceptor and/or student challenges and demonstrating a positive, proactive, solution-based approach to resolving and anticipating challenges. - Develop a high level of familiarity with the US medical and nursing education system and become an agile learner. - Collaborate with other AMO teams and serve as a resource regarding program information, relationships, availability. - Other duties as assigned. Qualifications - Possess a strong work ethic. - Highly detail and task oriented. - Works with efficiency and urgency while maintaining a high standard of quality control. - Sales mindset, driven by KPIs, operates in a self-directed manner to achieve goals from leadership. - Knowledge of the U.S. medical system – particularly around the day-to-day of physicians and clinical sites. - Ability to communicate effectively and credibly, verbally and in writing, with clinicians and others associated with the clinical education industry. - Be upbeat, driven, intelligent, well-organized, and articulate. - Strive to best support the strategic vision and guidance set by team and company leadership. - Thrive in a fun, fast-paced, startup environment. - Represent the team professionally and ethically. - Be adaptable to change in the workplace and use change as an opportunity for innovation and creativity. - Ability to manage and prioritize multiple tasks and projects while working in a results-oriented environment. - Team player who is self-motivated and detail-oriented with the ability to achieve goals without daily supervision. - Demonstrate an understanding of customer service regarding accommodation, politeness, helpfulness, trust building, appropriate boundaries, and flexibility over a variety of platforms. - Strong analytical and research skills. - Tech Native – able to familiarize oneself with new technical platforms quickly. - Process driven with the ability to prioritize effectively, multi-task, and meet deadlines. - Positive attitude and ability to take and receive constructive feedback. - Possess sound problem-solving skills. - Advanced knowledge and understanding of healthcare and medical education terminology preferred. - A high level of written and oral communication skills, as well as the ability to think creatively. - Proficient in Microsoft Office; including Word, Excel, and Outlook. Education/Experience - Bachelor’s degree in related field. - Clinical site acquisition experience strongly preferred. - Experience with Hubspot CRM or similar CRM strongly preferred. - Experience working with medical professionals. - Experience managing multiple tasks. - Previous healthcare educational experience (clinical or medical education). - Some understanding of clinical education market preferred. - Experience working in a fast-paced startup culture. - Project or program management experience preferred. Benefits - Competitive salary of $55,000 to $65,000 annually. - Comprehensive Benefits Program: Medical, Dental, Vision, 401k, Tax Exempt Student Loan Repayment, and Commuter Benefits. - A mission-driven work environment committed to a spirit of support, growth, and achievement. - Performance-based career growth opportunities. - A front-row seat for the exponential growth of a booming education tech company. - Work/life balance.
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[Contractor] Senior Program Officer, South Asia
Internews NetworkInternews works globally to ensure people everywhere can access trusted, quality information that empowers participation, accountability, and healthier, more informed communities. For more than 35 years, in over 100 countries, we have strengthened local media, supported civil society, and helped millions of people access crucial information across issues such as health, governance, conflict, and the environment. We are an international nonprofit with administrative hubs in California, Washington DC, London, and Paris. Our teams represent a wide mix of backgrounds, identities, cultures, and lived experiences. We actively foster an environment rooted in dignity, belonging, justice, and flexibility.
Job Title: [Contractor] Senior Program Officer, South Asia Career Stream: Professional Career Level: Professional 4 Department: Global Programs Job Family: Program Support Job Sub-Family: Program Oversight & Support Location: India Workplace Designation: Fully Remote Term: 12 months Funding: 100% Direct Status: Contractor Project Lead: Senior Program Officer, South Asia Important Notice: This document describes a consulting engagement. The individual engaged under this Scope of Work is an independent contractor, not an employee. Nothing herein creates or implies an employment relationship. The Consultant retains control over the means and methods by which deliverables are completed. GENERAL FUNCTIONS The Senior Program Officer is engaged on a consultant basis to provide strategic programmatic support and oversight across a variety of contract deliverables including donor reporting, donor and local partner relations, and communications. The Consultant will deliver contracted services in coordination with the Media Investment and Social Impact Project Manager and will liaise with relevant internal stakeholders as necessary to fulfill the scope of work described in the scope. SCOPE OF SERVICES & DELIVERABLES · Project implementation: o Provide strategic programmatic support and contribute to project strategy for at least one South Asia project, including analysis of project progress against contracted deliverables. o Develop tracking systems and monitor the project’s contracts and funding pools for local partners, including budget/agreement negotiation with partners, development and monitoring of budgets, processing payment requests, and review of programmatic reports. o Conduct research in support of ongoing projects and new initiatives. o Liaise with relevant internal stakeholders as necessary to ensure effective delivery of contracted project services. o Coordinate work activities with a Program Associate as needed to fulfill contracted deliverables. No supervisory, disciplinary, or performance management authority is included in this agreement. · Professional expertise: o Deliver direct technical assistance to local media partners on development or refinement of media business strategies. o Cultivate and strengthen relationships with local media partners and ensure that implementation is responsive to partners’ needs. o Attend and participate in conferences and events, with funders and with policy experts. · Impact and learning: o Coordinate with Monitoring, Evaluation, Research, and Learning (MERL) and other personnel on tracking progress towards program deliverables and assessing impact, including adherence to data collection protocols and technical review of performance data. o Prepare periodic writeups for donor or internal reports covering monitoring results, trends, training progress, risk analysis, and adaptations. 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PERFORMANCE INDICATORS · Effective and timely completion of project activities, within budget. · Demonstrable impact of skills-building activities among local partners. · High-quality data collection and analysis that supports informed decision-making. · Timely, accurate, and high-quality preparation of technical reports and programmatic deliverables. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision for use of computer terminal and reading printed and electronic materials
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Senior Technical Enablement Program Manager
Wiz, Inc.Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
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The application deadline is: 05/04/2026 This role would require a schedule of 9-6 EST or CST SUMMARY The Sr. Technical Enablement Program Manager, Post-Sales is a crucial team member focused on the long-term success of the Post-Sales teams who serve our customers. This role owns the strategy and creation of dedicated enablement programming for our growing and constantly evolving Post-Sales team members, focusing specifically on Support & Advanced Services. You are the owner and conductor of all enablement programming to ensure role efficacy and the steward of deep product expertise. You will work upstream with Post Sales leadership, operations, Product, Product Marketing, CTO, and our enablement teams to ensure that as our processes evolve and product grows, our technical field teams have the deep-dive knowledge required to implement, troubleshoot, and ensure customer adoption and renewal. 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This includes everything from implementation playbooks and API documentation summaries to troubleshooting trees and health check checklists. - Drive Operational Alignment: Partner with key stakeholders in Operations, Strategic Programs, CTO, and Post-Sales leaders directly to ensure global alignment of Support and Services roles, elevating best practices and driving both efficiency and consistency. The Builder - Technical Liaison: Serve as the strategic hub between the Post Sales leadership (who defines role-based gaps), technical implementation groups like our CTO organization, the Content Creation team, AI tool builders, and more. Some days will be more Program Management - making sure critical projects that benefit your roles get across the line. Some days will be more enablement - influencing requirements, rapidly prototyping, or whipping up content yourself. You will translate complex technical workflows into precise content requirements and lab scoping documents for production. You know these roles and their needs intimately. When you’re at your best, our SMEs spend more time with customers and less time on content. - Facilitate Key Sessions: You’re not just a partner behind the scenes, you are the face of technical enablement programming for your audiences. You lead key enablement sessions, can create a killer deck, and get to know your audience well. - Lifecycle Knowledge Manager: Working with our content builders and governance teams, you take full responsibility for the key materials needed for your roles to succeed. You will consistently review, refresh, and retire outdated implementation guides and support documentation to ensure our post-sales knowledge base is always current and technically accurate. The Impact Maker - Post-Sales Impact: Go beyond delivery by actively measuring the effectiveness of technical enablement. Use support ticket data, implementation success rates, and field feedback to drive constant improvement, optimizing for technical proficiency and quantifiable reductions in escalated cases. - Stakeholder Consultant: You are the face of and strategic thought leader for technical enablement for our Post Sales audience. You build effective relationships with field leaders, individual contributors, supporting teams, and enablement leadership. You are these teams’ trusted advisor in all aspects of Post Sales enablement. WHAT YOU’LL BRING - 5+ years proven experience in Technical Enablement, Post-Sales customer engagements, or Technical Program Management within a fast-paced, high-tech B2B environment. - Deep Technical Acumen: Mandatory and demonstrable advanced knowledge of Cloud Security principles, implementation architecture, and post-deployment troubleshooting. - Post-Sales Expertise: Demonstrated experience supporting or enabling Professional Services, Technical Support, or Customer Success Architecture teams. - Executive Engagement: Ability to consult, influence and drive decision making with senior leadership and executives. Strong initiative-taking and project ownership skills. - Exceptional Program Management: Strong attention to detail with a proven ability to manage multiple complex, cross-functional projects across various timelines. You are a powerful and effective communicator for both executives and individual contributors. - Architectural Fluency: Strong understanding of how to translate technical product specs and "how-it-works" logic into field-consumable materials (Implementation playbooks, troubleshooting guides, configuration SOPs). - Exceptional Collaboration: Ability to effectively partner with Product Management, Technical Enablement Teams, Operations, and Post-Sales Leadership to bridge the gap between "product built" and "product supported." Benefits Wiz offers a competitive package of benefits and programs to support you and your family. Below provides a description of our current benefits for employees in the US. Specific benefits may vary by location. Health & Welfare Benefits - Medical, dental and vision insurance - Home Office Setup reimbursement - Flexible Spending Accounts - Monthly Connectivity reimbursement - Employee Assistance Program (EAP) Financial Benefits - Short- and Long-term Disability Insurance - Life & Accident Insurance - 401(k) Retirement Savings Plan (with employer match) Time Off - Flexible paid time off + 11 paid holidays - Paid leave programs, including parental, pregnancy health, medical and bereavement leave Compensation Starting compensation will be determined based on various factors, including but not limited to, the candidate's job-related experience, skills and geographic location. Your Talent Partner can share more about the specific salary range during the hiring process. This role may also include incentive compensation. The annual base salary range for this full-time position is listed below. US Base Pay Range $146,000—$200,000 USD Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.

