Title: Senior Program Manager - Community Health Location: Remote Workers New Mexico Job Description: Location Address: Remote Office
Santa Fe, NM 87501
 Compensation Pay Range: Minimum Offer $67,100.80
Maximum Offer $102,460.80
 Summary: This position is solely responsible for managing the design, development, and implementation of community health initiatives to improve population health outcomes for our patients, members and communities. Accountable for collaboration and engagement methodologies with extensive community, public health, and population health relationships. This position will lead and participate in multi-disciplinary engagement teams which leverage integration to maximize results while also weighing the practical considerations and potential barriers that exist when implementing programs in clinical and diverse community settings. How you grow, learn and thrive matters here. • Educational and career development options, including tuition and certification reimbursement, scholarship opportunities • Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern) • Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions) • Malpractice liability insurance • Loan forgiveness through the  New Mexico Higher Education Department  • EPIC electronic charting system 

Type of Opportunity: Full time
FTE: 1.00
Job Exempt: Yes
Work Shift: Days (United States of America)
 Responsibilities: - Leads, coordinates, and sustains Presbyterian community health initiatives, ensuring alignment with organizational goals and community needs. - Promotes a systemwide community health approach, dynamically selecting, prioritizing, and redirecting initiatives while building organizational capacity for innovation, best practices, and knowledge transfer. - Develops and deploys strategies that align practitioners, providers, and community partners with new community–clinical linkage models to improve population health. - Engages, influences, and collaborates with internal leaders (executives, service lines, PCMH, PMG providers) and external stakeholders (network providers, government entities, community organizations). - Manages complex community health programs from planning and design through implementation, evaluation, reporting, and continuous improvement. - Identifies community health needs and relevant initiatives, supports outreach and engagement strategies, and participates on community councils and boards representing Presbyterian. - Ensures financial and operational performance of community health initiatives, identifies grant opportunities, develops proposals, tracks deliverables, and presents outcomes to senior leadership. - Coordinates communication strategies for internal and external stakeholders and supports data management planning, including data collection, databases/EHRs, privacy, and reporting. - Provides technical and user support for program data systems (Epic, Salesforce, closed-loop referral platforms), gathers and analyzes metrics, and delivers research, analytical insights, and recommendations. - Supports frontline workers and may provide direct patient assistance as needed, while performing additional duties that advance community health goals. - Other duties as assigned Qualifications: - Bachelors degree in public health; community health; public administration, education or related field required. Masters degree preferred, but not required based upon relevant experience. - Seven or more years of relevant industry specific experience demonstrating strong leadership skills and a proven ability to facilitate cross-functional teams. - Experience facilitating diverse community-based groups to foster partnerships. - Strong research competencies, written and oral communication. - Computer knowledge to include Windows, word-processing and database systems. - Requires detailed knowledge of population health and public health research and interventions, including the interpretation of data - Data management and insight reporting, preferably experience with Electronic Health Records We're all about well-being, starting with yours. Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more. Learn more about our employee benefits. About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. Compensation Disclaimer The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs. We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services

Community Guide Location: Beaufort, South Carolina, United States Community Guide Location: Beaufort, South Carolina FLSA Status: Exempt Job Status: Full Time Work Model: Hybrid Work Schedule: Monday- Friday with occasional evenings and/or weekends Vehicle Required: Yes Amount of Travel Required: 25-50% within a 25mi community service area Reports To: Care Team Manager At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Guide who has worked with individuals living with health challenges and social issues, and understands the unique needs of this community. This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how health care and social care work together. The Community Guide works to build genuine, positive relationships with members in an effort to improve member’s health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits, as well as document all interactions. The Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and graduation from the program. A primary strength of the Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup. This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health. Outreach and engagement into care: - Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: complex social needs and chronic health conditions. - Reach out to members and share about Reema Health to enroll them in our care model. Provide high quality and meaningful support to members to achieve improved health and wellbeing outcomes: - Assess member needs and support systems, including social determinants of health, to help create a member-centered care plan. - Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals. - Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members. - Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload. - Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes. - Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team. - Visit members in person as appropriate. This may be in the member’s home, community, the hospital or other treatment setting to build trust, maintain connection and meet member’s needs. - Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members’ preference and situation. - Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services. Establish relationships with resources to support Reema’s members as needed. - Prepare members for services ending by keeping self-sufficiency and independence top of mind. Complete accurate and thorough documentation and record keeping in a timely manner: - Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated. - Understand and comply with confidentiality of protected health information and HIPAA. - Support member records to be thorough and accurate in Reema’s technology. Provide positive representation of Reema: - Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier. - Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers. - Partner with Reemates across the team and the company to offer your perspective and learn from others. Job responsibilities to grow and change as business necessitates. Education, Experience and Skills: - Bachelor’s degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree - Three or more years of direct experience with population or community to be served and knowledge of community - Driven to work with individuals who have complex health needs and believe that recovery is possible - Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work - Proficiencies in critical thinking, time management, strategizing, and multitasking - Strong propensity towards building and maintaining relationships through initiating conversations and creating connections - Ability to develop, adapt, and execute outreach and care plans - Demonstrated proficiency working with technology, including basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred Qualifications & Position Requirements: - 18 years of age or older - Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record - Offers are contingent upon passing a pre-employment drug screening and background check - Comply with federal, state and local regulations regarding patient confidentiality HIPAA - Use technology-based tools and systems daily - Lift and carry up to 25 pounds occasionally. Benefits: - Competitive Salary Package - Medical, Dental, and Vision Insurance - HSA and FSA Options - 401(k) Retirement Savings with Company Match - Employee Assistance Program - Flexible Schedules and Remote Work - Technology Stipend - Mileage Reimbursement - Accrued Paid Time Off - Paid Family and Medical Leave As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

• Actively comment on trending content across social platforms, with a strong focus on TikTok • Conduct daily searches for brand-related content and keywords to spot engagement opportunities, including active campaigns • Monitor and engage with user-generated content (UGC) and influencer posts • Reshare relevant TikTok content to amplify reach and community involvement • Take part in daily content sweeps to identify and flag real-time moments for brand engagement • Work closely with the social creative team to reshare approved UGC on Instagram Stories • Jump on viral trends and conversations to keep the brand culturally relevant and top-of-mind • Monitor social channels for potential issues, including negative sentiment or emerging risks • Flag and escalate any concerning comments or content to the appropriate internal teams promptly

Role Description We are looking for a Community Manager to grow, engage, and support our user community across forums, social channels, and events. You will be the bridge between our users and our product team. Qualifications - 2+ years of community management experience. - Genuine enthusiasm for building communities and connecting people. - Strong writing and interpersonal communication. - Familiarity with community management tools and analytics. - Ability to handle conflict and maintain a positive community culture. Requirements - Manage and moderate community platforms (Discord, Slack, forums, or social groups). - Create content and conversations that drive engagement. - Organise online events, AMAs, and community programmes. - Gather community feedback and share insights with product and marketing teams. - Identify and nurture community advocates and ambassadors.