• Engage with Pure adjusters and homeowners or property managers to assess project scope and build trust during the sales process • Develop accurate estimates using Xactimate or other relevant software • Present estimates and proposals to clients, ensuring clear understanding of project scope, cost, and timelines • Collaborate with internal teams to transition projects from sale to production • Train new hires and existing team members in company estimating standards by performing quality reviews • Create and maintain training content, including job aids, videos, and SOPs • Provide coaching to our sales team to evaluate and support estimators and sales reps • Conduct one-on-one mentoring for process improvement and skill-building • Identify performance gaps and recommend strategies to improve team efficiency and accuracy

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. The Crop Division of Great American has been helping generations of farmers take control of their risks since 1915. The D​ivision is also one of a select few private companies authorized by the United States Department of Agriculture Risk Management Agency (USDA RMA) to write MPCI policies. With six regional offices throughout the U.S., the teams provide tremendous expertise in the specific needs of farmers and crops. https://www.greatamericancrop.com/ Great American's Crop Division is looking for a Claims Adjuster in South Dakota. This individual will work fully remote in this territory and will be required to travel up to 40%. Our ideal candidate will have prior crop insurance claims experience. Essential Job Functions and Responsibilities - Manages an inventory of crop related claims to evaluate compensability/liability. - Conducts claim investigations to confirm coverage and to determine liability, compensability and damages. This includes crop field work and knowledge of grain marketing. - Determines and may negotiate appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials. - Conveys routine to moderately complex information regarding coverage and settlements to insureds, claimants, and external partners. - May authorize payments in accordance with assigned authority limit and ensure payments are made in a timely manner. - Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements. - Performs other duties as assigned. Job Requirements - Generally, a minimum of 6 months of experience in general agriculture, ag business/sales, agronomy, and/or grain merchandising. Crop Insurance experience is highly favorable. - Ability to travel up to 40% within the territory. Physical Requirements - Requires continuous and prolonged walking and standing. - Requires frequent lifting, carrying, pushing and pulling of objects up to 50 lbs. - Requires frequent climbing, bending, twisting, stooping, kneeling and crawling. - Requires overhead reaching and grabbing. - Requires regular and predictable attendance. - Requires ability to conduct visual inspections. - Requires work outdoors, in inclement weather conditions. - Requires frequent travel. - May require ability to operate a motor vehicle. Business Unit: Crop Salary Range: $50,000.00 -$65,000.00 Benefits: We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits. Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers. *Excludes seasonal employees and interns.

Claims Adjuster - Casualty Department: Claims Management Employment Type: Permanent - Full Time Location: Home United Kingdom Description Davies UK&I is responsible for delivering high-quality claims services across multiple markets, with a strong focus on regulatory compliance, client satisfaction, and operational excellence. The London Market Claims Operations sub-division specialises in handling complex claims within the London and Lloyd’s of London framework, ensuring adherence to market standards and driving innovation in claims processing. The Claims Adjuster role will be responsible for managing and resolving a range of lead and follow US & International Casualty claims placed within the Lloyd’s and broader London insurance market What will your day look like: - Utilise ECF2 and client platforms as required to complete claims processes. - Deliver prompt, fair, and accurate claims decisions in line with policy wordings, market practices, delegated authority levels and regulatory requirements. - Effectively handle and maintain allocated claims to ensure compliance with client SLA’s/KPI’s/DA’s. - Maintain strong stakeholder relationships through clear communication, attendance at client meetings and training as required. - Control claims costs through proactive handling, strategic negotiation, and oversight of appointed external providers. - Ensure high-quality claims documentation and recordkeeping, supporting accurate reserving, audit compliance, and reporting requirements. - Foster a culture of accountability, technical excellence, and continuous improvement. - Provide guidance and training as required to new and/or junior members of the team. - Always uphold and work to the Davies company values. Knowledge and Abilities: Must Haves: - The ideal candidate will have a sound knowledge of the London & Lloyd’s Insurance and reinsurance Market and a minimum of 5 years' experience in Casualty claims handling. Possess excellent stakeholder management skills, familiarity with claims technology platforms, data-driven decision-making, and regulatory compliance. Preferred: - Be studying towards or having attained Cert CII qualification. - Experience of using ECF2 and knowledge of the delegated authority frameworks within the TPA environment. Benefits Career & Purpose - Davies Innovation Lab - Leadership training programme - Funding for professional qualifications - Thrive at Davies; learning opportunities Environmental & Social - The Davies Foundation - Local charity funding - Pennies To Heaven - Employee Resource Groups - Employee volunteering programme Financial Health - Pension, 5% employee and 5% employer contribution - My Choices at Davies provides; High Street discounts and Financial wellbeing hub - Life assurance: x4 - Refer a Friend - Cycle to Work Scheme - Lease car salary sacrifice - Davies Incentive Plan - Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing - Wellbeing centre; move, munch, money & mind focus - Discounts with 100's of UK retailers - EAP; 24/7 confidential helpline - 25 days holiday, increases to 26 days after 5 years and 27 after 10 years - Flexible working - Dress for your day - Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage - Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

About the role As a Team Lead at Reserv, you will be a working leader providing support to a Claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Auto Claims adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. Who you are - Highly motivated and growth-oriented, impactful and influential - Claims professional - you are knowledgeable and have a track record of success in commercial auto claims adjudication. - Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles. - Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics. - Passionate - Claims professional who cares about their team, the customer, and their experience - Empathetic leader - You exercise empathy and patience towards everyone you interact with - Sense of urgency - at all times. That does not mean working at all hours - Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems - Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts. - Problem solver - You have the ability to take a ‘deep dive’ into the details of the business while staying focused on the big picture. - Anti-status quo - You don’t just wish things were done differently; you act on it - Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process. - And did we mention a sense of humor? Claims are hard enough as it is! What we need - Flexibility - you will need to be able to switch from claims handling to coaching and feedback - Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment’s notice - Be consistently dependable in achieving or exceeding goals and overcoming obstacles - Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery - Align team with client and customer expectations of the claims process - Serve as a resource for escalated claims - Foster a positive work environment, promote teamwork, and encourage professional growth and development - Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team - Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation Job Duties: - Serve as backup/leader when the Manager is out of office - Responsible for having direct reports - Responsible for initial onboarding tasks / access and new hire cultural immersion - SME for first-line questions, escalations, roundtable discussions - Increased reserve and payment authority with the ability to assist with moderate reviews - Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees - Customer Obsession Champions - Active advocates who help leadership cultivate a customer-centric mindset Requirements - 5+ years of insurance claims experience in multiple lines of business, preference for an auto with some bodily injury experience - 3+ years of leadership experience with a preference for experience managing in a remote environment - Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes - Demonstrated commitment to quality, accuracy, and attention to detail - Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information - Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license Benefits - Generous health-insurance package with nationwide coverage, vision, & dental - 401(k) retirement plan with employer matching - Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! - Generous family leave policy after 8 months of continuous work - Work from anywhere to facilitate your work life balance - Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will - Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role - Work toward reducing and eliminating all the administrative work from an adjuster role - Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!