Great American Insurance Group

Role Description Great American's Special Investigation Unit (SIU) stands to prevent, detect and investigate instances of potential insurance claims fraud, collaborating with business units in the proper handling and required reporting of fraudulent claims while exhibiting high professional standards of conduct. Our SIU team is looking for a Special Claims Investigator to join their team. This individual must have the availability for up to 30% business travel, including overnight, both within their state of residence and to out of state locations. The position is fully remote. Travel is primarily by plane. - Detects and prevents fraudulent claims through meticulous investigation and analysis. - Gathers and analyzes data to identify inconsistencies, potential fraud, and the overall legitimacy of claims. - Prepares comprehensive reports summarizing investigation findings and recommends claim approval or denial. - Ensures claims are settled accurately and fairly, minimizing fraudulent activities and protecting the company’s financial interests. - Contributes to the continuous improvement of investigation processes and techniques, enhancing overall efficiency and effectiveness. - Performs other duties as assigned. Qualifications - Bachelor’s Degree in Criminal Justice, Risk Management and Insurance, Business Administration, or a related field or equivalent experience. - Generally, 3 to 6 years of related experience, including Criminal Investigation or Fraud Detection experience. - Professional designation (i.e., Certified Fraud Examiner, Private Investigator license, etc.) from a recognized National Investigation Organization or State Agency preferred. - Ability for overnight travel. Requirements - This job is non-exempt in California and Washington. Benefits - Competitive benefits packages for full-time and part-time employees. - Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. - Full-time and eligible part-time employees enjoy Paid Time Off and paid holidays. - 401(k) plan with company match. - Employee stock purchase plan and commuter benefits.

Role Description Join Great American Insurance Group as a Claims Supervisor within our Corporate Claims organization. This role supports the Accelerated Auto Group (AAG), a high-volume, low-severity commercial auto claims unit serving multiple internal divisions. - Manages an inventory of claims to evaluate compensability/liability. - Conducts claim investigations to confirm coverage and to determine liability, compensability and damages. - Determines and may negotiate appropriate claim settlements/reserves within prescribed authority. - May attend arbitrations, mediations, depositions, or trials. - Conveys routine to moderately complex information regarding coverage and settlements to insureds, claimants, and external partners. - May authorize payments in accordance with assigned authority limit and ensures payments are made in a timely manner. - Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements. - Performs other duties as assigned. Qualifications - Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience. - Generally, a minimum of 6 months of experience in property and casualty claims handling. - Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC). Requirements - Works within specific limits and authority on assignments of moderate technical complexity and coordination. - Demonstrates functional analytical, negotiation, and problem-solving skills. - Demonstrates knowledge of insurance policies, coverage, and claims handling procedures. - Develops and maintains knowledge of industry laws and regulations. - Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims. - Strong interpersonal and communication skills with the ability to build relationships and handle negotiations. - Proven ability to handle confidential information with discretion. Benefits - Competitive benefits packages for full-time and part-time employees. - Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. - Paid Time Off and paid holidays for full-time and eligible part-time employees. - 401(k) plan with company match. - Employee stock purchase plan and commuter benefits.

Role Description Are you a problem-solver with a passion for helping others and developing talent? Do you thrive in fast-paced, high-volume environments where you can make a measurable impact? Join Great American Insurance Group as a Claims Supervisor within our Corporate Claims organization. This role supports the Accelerated Auto Group (AAG), a high-volume, low-severity commercial auto claims unit serving multiple internal divisions. This is more than a supervisory role—it’s an opportunity to drive efficiency, elevate claim quality, and develop a high-performing team. In addition to leading others, this position maintains an active claims inventory and partners closely with Claims leadership to support operational excellence, compliance, and continuous improvement. Core Responsibilities - Leadership & Team Oversight (approximately 50%): - Supervise a team within a shared service claims group, including: - Oversight of investigation and resolution of high-volume, low-severity commercial auto property damage claims - Ongoing coaching, development, and performance support - Training and onboarding of new team members - Ensure claim handling aligns with best practices and compliance requirements - Serve as a technical resource and subject matter expert for the team - Manage quality control efforts, including file audits and compliance reviews - Identify and implement process and technology improvements to enhance claim assignment, workflow, and efficiency - Assist with monthly reporting and billing processes - Research and benchmark industry best practices to support continuous improvement initiatives - Direct Claim Handling (approximately 25%-50%): - Maintain an active inventory of claims across multiple jurisdictions, with volume dependent on team size - Investigate, evaluate, reserve, and resolve claims in accordance with best practices and compliance guidelines - Communicate effectively with policyholders, claimants, lienholders, agents, and vendors - Operate efficiently across multiple claims handling systems and platforms to manage claim files, document activity, and ensure timely resolution - Collaboration & Relationship Management (approximately 15%): - Maintain strong relationships between the divisional points of contact and the shared service team - Support vendor relationships and evaluate vendor performance and opportunities - Promote collaboration across Corporate Claims and divisional partners Qualifications - 2–4 years of supervisory experience of commercial auto property damage claims - Bachelor’s Degree in Business Administration, Risk Management and Insurance, or a related field or equivalent experience - Strong knowledge of commercial auto claims processes, coverage, compliance, and best practices Requirements - Oversees daily workflow and team priorities for two or more direct reports, including performance management, coaching, and training - Operates with limited oversight, supports hiring and development decisions, and ensures adherence to policies, coverage, and regulatory requirements Benefits - Competitive benefits packages for full-time and part-time employees - Full-time employees have access to medical, dental, and vision coverage - Wellness plans, parental leave, adoption assistance, and tuition reimbursement - Paid Time Off and paid holidays - 401(k) plan with company match - Employee stock purchase plan and commuter benefits

Title: Crop Claims Representative (Fresno, CA) locations California, USA time type Full time job requisition id R8964 Job Description: Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. The Crop Division of Great American has been helping generations of farmers take control of their risks since 1915. The D​ivision is also one of a select few private companies authorized by the United States Department of Agriculture Risk Management Agency (USDA RMA) to write MPCI policies. With six regional offices throughout the U.S., the teams provide tremendous expertise in the specific needs of farmers and crops. Great American's Crop Division is looking for a Claims Representative in Fresno, CA or the surrounding Central Valley. This individual will work fully remote in this territory and will be required to travel up to 40%. Our ideal candidate will have prior crop insurance claims experience. Essential Job Functions and Responsibilities - Manages an inventory of crop related claims to evaluate compensability/liability. - Conducts claim investigations to confirm coverage and to determine liability, compensability and damages. - Determines and may negotiate appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials. - Conveys routine to moderately complex information regarding coverage and settlements to insureds, claimants, and external partners. - May authorize payments in accordance with assigned authority limit and ensure payments are made in a timely manner. - Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements. - Performs other duties as assigned. Job Requirements - Generally, a minimum of 6 months of experience in general agriculture, ag business/sales, agronomy, and/or perennial crops. - Crop Insurance experience is highly favorable. - Ability to travel up to 40% within the territory. Physical Requirements - Requires continuous and prolonged walking and standing. - Requires frequent lifting, carrying, pushing and pulling of objects up to 50 lbs. - Requires frequent climbing, bending, twisting, stooping, kneeling and crawling. - Requires overhead reaching and grabbing. - Requires regular and predictable attendance. - Requires ability to conduct visual inspections. - Requires work outdoors, in inclement weather conditions. - Requires frequent travel. - May require ability to operate a motor vehicle. This job is non-exempt in California and Washington Business Unit: Crop Salary Range: $65,000.00 -$75,000.00 Benefits: We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits. Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.

Role Description The Professional Liability Division is looking for a Senior Professional Liability Underwriter to join their Design Professionals team that focuses on extensive, specialized coverage for architects, engineers, and consultants. This position is fully remote but may require some travel. - Has responsibility for complex risk selection/rejection, pricing, retention, growth, and profitability within scope of authority and per divisional objectives. - Uses independent judgment and initiative to support business goals. - Maintains a high level of customer service. - Receives and analyzes submissions and determines terms to offer (policy limits, credit limits, deductibles, coverage options and conditions, work programs, etc.). - Prices business in accordance with company guidelines. - Assesses risk quality and compliance within company guidelines. - Orders and analyzes miscellaneous business reports needed in the rating and underwriting processes, including credit checks, bank agreements, financial statements, and underwriting surveys. - Makes recommendations on risks over-authority. - Enters, maintains, and monitors accounts using underwriting, analysis, and desktop systems. - Prepares effective internal and external communications on underwriting issues. - Develops and maintains effective business relationships with internal and external customers/coworkers in order to attract and retain profitable business. - Leads by example in providing excellent customer service. - Identifies and recommends appropriate changes to processes and/or procedures to increase customer service/satisfaction, production, and profitability. - Provides Over-Authority to less experienced underwriters. - Visits producers/insureds in order to retain existing accounts, build and maintain business relationships, and develop new opportunities in support of divisional objectives. - Interprets, explains, and markets products and services. - Administers, applies, and may update underwriting rules and guidelines, rating manual rules, and insurance laws and regulations. - May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports. - Involvement in new filings, marketing and presenting at industry conventions. - Performs other duties as assigned. Qualifications - Bachelor’s Degree or equivalent experience. - Generally, 2 or more years of underwriting experience. - Experience with professional liability insurance, specifically with architects, engineers, or consultants, required. - Certification in area of expertise is preferred; appropriate certifications could include Chartered Property Casualty Underwriter (CPCU), Associate in Risk Management (ARM) and/or Registered Professional Liability Underwriter (RPLU). - Ability to travel. Requirements - Business Unit: Professional Liability - Salary Range: $90,000.00 - $120,000.00 Benefits - Competitive benefits packages for full-time and part-time employees. - Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. - Full-time and eligible part-time employees enjoy Paid Time Off and paid holidays. - 401(k) plan with company match. - Employee stock purchase plan and commuter benefits.

Role Description We are looking for a Senior Field Premium Auditor to support our Southern California territory. This individual will work fully remote in this territory with the ability to travel within local metropolitan areas, specifically in Los Angeles County. - Conducts thorough audits of insureds financial records to verify the accuracy of reported premiums, ensuring that all calculations are precise and compliant with company policies, industry regulations, and legal requirements. - Reviews and analyzes moderately complex financial statements, payroll records, and other relevant documents. - Identifies and resolves complex discrepancies in policyholder records by collaborating with producers, underwriters, insureds, leadership, and other internal departments, ensuring that all issues are addressed promptly and effectively. - Reviews and determines the applicability of insurance certificates and class codes to specific exposures. - Reviews claim activity on policies to ensure that employee coding is consistent and accurate. - Prepares and presents detailed audit reports to management, providing clear and actionable findings that support informed decision-making. - Collaborates with underwriters and other internal departments to ensure accurate premium calculations. - Provides excellent customer service to policyholders by addressing any audit-related inquiries and ensuring a positive experience throughout the audit process. - Performs other duties as assigned. Qualifications - Bachelor’s degree in Math, Accounting, Finance, Business, Risk Management and Insurance, or a related field or equivalent experience. - Generally, a minimum of 3-7 years of experience in Premium Audit. - Demonstrates strong analytical and problem-solving skills. - Demonstrates excellent interpersonal and communication skills, with the ability to work collaboratively in a fast-paced environment and across departments. - Requires frequent travel by car. Company vehicle is included. Benefits - Competitive benefits packages for full-time and part-time employees. - Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. - Paid Time Off and paid holidays for full-time and eligible part-time employees. - 401(k) plan with company match. - Employee stock purchase plan. - Commuter benefits. Company Description For over 50 years, Republic Indemnity has been a trusted partner for businesses across the western U.S., helping them effectively manage their workers' compensation costs. Our headquarters in Woodland Hills, California, along with our office in San Francisco, serve as hubs for our operations. We specialize in workers' compensation primarily in California, with business presence in Alaska, and other western states. At Republic, we believe in creating clear pathways for everyone - whether it's a broker, policyholder, injured worker, or colleague. We're committed to helping people reach their goals and achieve success.

Role Description Great American's Crop Division is looking for a Claims Representative in the Eastern/Southeastern Kansas territory. This individual will work fully remote in this territory and will be required to travel up to 40%. Our ideal candidate will have prior crop insurance claims experience. - Manages an inventory of crop related claims to evaluate compensability/liability. - Conducts claim investigations to confirm coverage and to determine liability, compensability and damages. This includes crop field work and knowledge of grain marketing. - Determines and may negotiate appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials. - Conveys routine to moderately complex information regarding coverage and settlements to insureds, claimants, and external partners. - May authorize payments in accordance with assigned authority limit and ensure payments are made in a timely manner. - Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements. - Performs other duties as assigned. Qualifications - Generally, a minimum of 6 months of experience in general agriculture, ag business/sales, agronomy, and/or grain merchandising. Crop Insurance experience is highly favorable. - Ability to travel up to 40% within the territory. Requirements - Requires continuous and prolonged walking and standing. - Requires frequent lifting, carrying, pushing and pulling of objects up to 50 lbs. - Requires frequent climbing, bending, twisting, stooping, kneeling and crawling. - Requires overhead reaching and grabbing. - Requires regular and predictable attendance. - Requires ability to conduct visual inspections. - Requires work outdoors, in inclement weather conditions. - Requires frequent travel. - May require ability to operate a motor vehicle. Benefits - Competitive benefits packages for full-time and part-time employees. - Full-time employees have access to medical, dental, and vision coverage. - Wellness plans, parental leave, adoption assistance, and tuition reimbursement. - Paid Time Off and paid holidays. - 401(k) plan with company match. - Employee stock purchase plan and commuter benefits.

Role Description Great American's Strategic Comp division is currently seeking an Underwriting Assistant (Associate Underwriter) to support our growing Underwriting Team. This is a full-time remote/work from home opportunity outside of Cincinnati, Ohio. If located in the Cincinnati area, this opportunity will be a hybrid schedule, working 4 days in the office and 1 day at home. Here’s what you would be doing if hired for the position: - The Underwriting Assistant will provide customer service and administrative support to the Underwriting department. - Gathers data from several sources, including the clients, on new and renewal business for the underwriting decision process. - Organizes the data and provides it to the Underwriters to help speed decision making. - Maintains effective business relationships with internal and external customers in relation to the underwriting process. Responsibilities (Training Will Be Provided): - Performs a variety of policy administration tasks in support of the business within established production and quality guidelines. - Reviews instructions from agent, underwriter, insured, broker, etc. to understand/determine what is needed to provide quotes, issuances, renewals, endorsements, etc. - Enters information on quotes, issuances, renewals, audits, endorsements and/or cancellations/reinstatements based on rules and company procedures. - Enters rate, premium and/or policy information into appropriate systems for policy updates/issuance. - Maintains file accuracy and completeness. - Orders, prepares and/or updates reports (i.e., loss reports, financial reports, loss run requests, etc.) and/or legal notices (i.e., Notice of Cancellation, non-renewal notice, etc.). - Researches and resolves and/or corrects errors and/or issues. - Prepares, assembles and/or issues policy/endorsements and associated documentation. - Researches and reconciles premium/billing accounting discrepancies. Responds to premium/billing questions. - Utilizes computerized systems for research, tracking, information gathering and/or troubleshooting (i.e., Excel/Word programs, legacy systems, internal systems, third party vendor delivered systems, etc.). - Shares and/or conveys routine information via telephone, e-mail, fax or regular mail to underwriters, agents, brokers, reinsurers and/or insureds maintaining a professional demeanor in all situations. - Participates in other departmental processes/projects, such as changes/enhancements to forms and screens, user acceptance testing for systems and policies, and reviewing impact to current policies/practices. - Acts as a liaison with other departments and facilitates interdepartmental communication. - May perform other tasks including support, imaging, mail, data entry, agent contracting support and/or supply functions. - Builds working knowledge of policies and procedures, as well as the business (including products, coverages, etc.) and organization. Complies with company and regulatory guidelines. - Performs other duties as assigned. Qualifications - Bachelor's degree is preferred. - Underwriting assistant or internship experience with an insurance carrier or agency is preferred. - Workers' Compensation or Property & Casualty lines experience is preferred. Requirements - Self-motivated and highly organized. - Driven by attention to detail. - Enjoys multi-tasking and working in a fast-paced environment. - Enjoys supporting a team and working independently. Benefits - Competitive benefits packages for full-time and part-time employees. - Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. - Paid Time Off and paid holidays. - 401(k) plan with company match. - Employee stock purchase plan and commuter benefits.

Role Description Strategic Comp has an intriguing leadership role for a Regional Vice President - Work Comp Insurance in the Richmond, Roanoke, or Lynchburg, VA that will work from home. Responsibilities would include: - Managing an assigned book of workers’ compensation accounts in the territory. - Achieving a high level of renewal retention and managing the existing book to an appropriate level of profitability. - Communicating effectively and conducting presentations to business owners. - Demonstrating professionalism and industry knowledge to win the confidence of producers and insureds. - Developing strong relationships with key decision-makers within an organization. - Directing effective service and coordinating a team of service professionals. - Articulating the intricacies of the Strategic Comp product clearly and professionally. - Traveling up to 60% of the time, including some overnight travel. A company car is provided as a benefit for this role. Qualifications - A Bachelor's degree. - At least 10 years of experience in account management, production, and/or managing a loss control department for a commercial insurance company, preferably in workers’ compensation. - Additional experience in underwriting, loss control, or claims is a plus. - Strong analytical and math skills. - Proficient in Word, Excel, and working with loss runs. - Must reside in Virginia. Requirements - Ability to communicate effectively and conduct presentations. - Professionalism and industry knowledge. - Strong relationship-building skills. - Ability to monitor accounts for trends and react appropriately. - Experience in account management and service coordination. Benefits - Competitive healthcare, retirement, and paid time off benefits. - Access to medical, dental, and vision coverage. - Wellness plans, parental leave, adoption assistance, and tuition reimbursement for full-time employees. - Paid Time Off and paid holidays. - 401(k) plan with company match. - Employee stock purchase plan and commuter benefits.

Title: Bodily Injury Claims Specialist Bodily Injury-Hybrid Location: Richfield United States Job Description: Full time job requisition id R8864 National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you! At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. (https://natl.com/) National Interstate is looking for a Bodily Injury Claims Specialist to join their team. This individual will work a hybrid schedule out of the Richfield, OH. office National Interstate’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs. Essential Job Functions and Responsibilities - Manages a large inventory of complex claims to evaluate compensability/liability. - Plans and conducts complex claims investigations to confirm coverage and to determine liability, compensability and damages. - Analyzes and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials. - Conveys complex information regarding coverage and settlements to insureds, claimants, and external partners. - Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner. - Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements. - May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports. - Performs other duties as assigned Job Requirements Education: Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience. Experience: Generally, a minimum of 9 years of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC). Scope of Job/Qualifications: Works within broad limits and authority on assignments of the highest technical complexity, requiring specialized knowledge. Demonstrates excellent analytical, negotiation, and problem-solving skills. Maintains strong knowledge of insurance policies, coverage, and claims handling procedures. Maintains knowledge of industry laws and regulations. Advanced ability to organize and prioritize caseloads, ensuring timely resolution of claims. Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations. Proven ability to handle confidential information with discretion. Viewed as a senior resource within the Claims department and/or organization. Company: NIIC National Interstate Insurance Company Salary Range: $0.00 -$0.00 Benefits: We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits. Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Excludes seasonal employees and interns.