As the Senior Systems Administrator you'll be a critical component in managing and scaling internal technology environment, ensuring systems are secure, reliable, and built to support continued growth. This role is focused on platform administration within the Microsoft ecosystem and will play a key role in building, optimizing, and maintaining M365, Entra ID, and Azure environments. Responsibilities - Administer and manage Microsoft 365 environments, including licensing, user management, and application support.  - Own and maintain Entra ID (Azure AD), including identity, access, and security configurations.  - Build, configure, and manage Azure environments to support internal systems and development needs. - Support DevOps workflows by enabling integrations with Microsoft Graph and related services. - Utilize tools such as Graph Explorer and PnP PowerShell to automate and enhance system capabilities.  - Design and implement scalable solutions within the Microsoft ecosystem to support company growth. - Monitor system performance, security, and reliability, proactively identifying and resolving issues. - Collaborate with internal stakeholders to align platform capabilities with business needs. - Document system architecture, configurations, and processes to ensure consistency and scalability.  - Provide guidance and recommendations on best practices across Microsoft platforms. - Partner with leadership to continuously improve and evolve internal technology infrastructure.  - Other duties as assigned related to GCP.

As the Senior Systems Administrator you'll be a critical component in managing and scaling internal technology environment, ensuring systems are secure, reliable, and built to support continued growth. This role is focused on platform administration within the Microsoft ecosystem and will play a key role in building, optimizing, and maintaining M365, Entra ID, and Azure environments. Responsibilities - Administer and manage Microsoft 365 environments, including licensing, user management, and application support.  - Own and maintain Entra ID (Azure AD), including identity, access, and security configurations.  - Build, configure, and manage Azure environments to support internal systems and development needs. - Support DevOps workflows by enabling integrations with Microsoft Graph and related services. - Utilize tools such as Graph Explorer and PnP PowerShell to automate and enhance system capabilities.  - Design and implement scalable solutions within the Microsoft ecosystem to support company growth. - Monitor system performance, security, and reliability, proactively identifying and resolving issues. - Collaborate with internal stakeholders to align platform capabilities with business needs. - Document system architecture, configurations, and processes to ensure consistency and scalability.  - Provide guidance and recommendations on best practices across Microsoft platforms. - Partner with leadership to continuously improve and evolve internal technology infrastructure.  - Other duties as assigned related to GCP.

Company Overview: Global Technology Services is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America, Philippines and the United States, contributing to cutting-edge developments in multiple industries. Position Title: System Administrator Category: IT Operations & Systems Location: LATAM What you will be doing: We are seeking a Mid Systems Administrator to manage, optimize, and secure a hybrid enterprise infrastructure across a large multi-site environment. This role is an individual contributor responsible for ensuring platform stability, driving automation, and leading complex troubleshooting and operational improvements across on-premises and cloud environments. You will work closely with Infrastructure Engineering, Cybersecurity, and Service Desk teams to resolve escalations, enhance system performance, and implement scalable solutions aligned with enterprise standards. Required Skills & Experience - Expertise in: - Windows Server administration - Active Directory & Group Policy - DNS, DHCP, and certificate services - 4–6 years of experience in enterprise systems administration - Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience) - Hands On experience with: - Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive) - Microsoft Azure and Entra ID (Azure AD) - Hybrid identity and access management - Hands-on experience with VMware (VM lifecycle, troubleshooting, performance tuning) - Intermediate level troubleshooting skills across hybrid (on-prem + cloud) environments - Advanced scripting skills in PowerShell - Experience with ITSM tools and processes (incident, change, problem management) - Experience with: - Infrastructure security best practices - Monitoring and alerting systems - Ability to manage changes with proper validation and rollback strategies - Willingness to participate in on-call rotations and off-hours maintenance windows - Exposure to cybersecurity frameworks and vulnerability management tools Nice to Have Skills - Experience with Python or API-based automation - Experience with infrastructure-as-code or configuration management tools - Experience working in large-scale, multi-site enterprise environments - Cloud cost optimization and governance experience Soft Skills - Strong problem-solving and analytical thinking - Excellent communication skills (technical and non-technical audiences) - Ability to work under pressure during major incidents - High level of ownership and accountability

About Air Apps At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management—and change lives along the way. The Role As a Systems Administrator at Air Apps, you will be responsible for managing and maintaining corporate IT infrastructure, user access, and SaaS tools to ensure a secure and efficient work environment. You will oversee device management, network security, access control, and IT support for employees across the organization. This role requires technical expertise in IT systems, cloud-based tools, and security best practices to optimize and scale internal operations. - This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. Responsibilities - Manage and maintain corporate IT infrastructure, including SaaS applications, cloud services, and internal systems. - Oversee user access, account provisioning, and identity management across platforms (Google Workspace, Okta, Azure AD, etc.). - Ensure network security, endpoint protection, and data encryption policies are in place. - Monitor and optimize hardware and software performance, troubleshooting issues as needed. - Implement and enforce IT security best practices, including multi-factor authentication (MFA) and role-based access control (RBAC). - Maintain and support company-wide SaaS tools (Slack, Zoom, Notion, Atlassian, etc.). - Assist in onboarding and offboarding employees by setting up and deactivating accounts. - Automate IT operations, workflows, and system monitoring to improve efficiency. - Maintain software licenses, compliance requirements, and IT documentation. - Provide technical support and training to employees, ensuring smooth system usage. Requirements - Around 3+ years of experience in IT administration, systems administration, or IT support. - Experience managing cloud-based corporate IT environments (Google Workspace, Microsoft 365, AWS, or Azure). - Proficiency in identity and access management (IAM) tools (Okta, Azure AD, JumpCloud). - Knowledge of endpoint management solutions (Jamf, Intune, Kandji, or similar MDM platforms). - Familiarity with network security, VPNs, firewalls, and zero-trust security models. - Experience with IT automation and scripting (Bash, PowerShell, Python) is a plus. - Ability to troubleshoot hardware, software, and connectivity issues efficiently. - Strong understanding of IT compliance, data privacy regulations (GDPR, SOC 2), and best practices. - Excellent problem-solving skills and ability to work in a fast-paced, remote-first environment. What benefits are we offering? - Apple hardware ecosystem for work. - Annual Bonus - Top-tier Health and Life Insurance for peace of mind. - Transportation Budget to support your commute needs. - Coverflex benefits package for meal allowances, well-being, and more. - Childcare support. - Air Conference - an opportunity to meet the team, collaborate, and grow together. - Pension Fund to support your long-term financial planning. - Urban Sports Club membership to keep you active. - Meals 100% free at the hub. Diversity & Inclusion At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. Application Disclaimer At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.