As the Senior Systems Administrator you'll be a critical component in managing and scaling internal technology environment, ensuring systems are secure, reliable, and built to support continued growth. This role is focused on platform administration within the Microsoft ecosystem and will play a key role in building, optimizing, and maintaining M365, Entra ID, and Azure environments. Responsibilities - Administer and manage Microsoft 365 environments, including licensing, user management, and application support.  - Own and maintain Entra ID (Azure AD), including identity, access, and security configurations.  - Build, configure, and manage Azure environments to support internal systems and development needs. - Support DevOps workflows by enabling integrations with Microsoft Graph and related services. - Utilize tools such as Graph Explorer and PnP PowerShell to automate and enhance system capabilities.  - Design and implement scalable solutions within the Microsoft ecosystem to support company growth. - Monitor system performance, security, and reliability, proactively identifying and resolving issues. - Collaborate with internal stakeholders to align platform capabilities with business needs. - Document system architecture, configurations, and processes to ensure consistency and scalability.  - Provide guidance and recommendations on best practices across Microsoft platforms. - Partner with leadership to continuously improve and evolve internal technology infrastructure.  - Other duties as assigned related to GCP.

Company Overview: Global Technology Services is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America, Philippines and the United States, contributing to cutting-edge developments in multiple industries. Position Title: System Administrator Category: IT Operations & Systems Location: LATAM What you will be doing: We are seeking a Mid Systems Administrator to manage, optimize, and secure a hybrid enterprise infrastructure across a large multi-site environment. This role is an individual contributor responsible for ensuring platform stability, driving automation, and leading complex troubleshooting and operational improvements across on-premises and cloud environments. You will work closely with Infrastructure Engineering, Cybersecurity, and Service Desk teams to resolve escalations, enhance system performance, and implement scalable solutions aligned with enterprise standards. Required Skills & Experience - Expertise in: - Windows Server administration - Active Directory & Group Policy - DNS, DHCP, and certificate services - 4–6 years of experience in enterprise systems administration - Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience) - Hands On experience with: - Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive) - Microsoft Azure and Entra ID (Azure AD) - Hybrid identity and access management - Hands-on experience with VMware (VM lifecycle, troubleshooting, performance tuning) - Intermediate level troubleshooting skills across hybrid (on-prem + cloud) environments - Advanced scripting skills in PowerShell - Experience with ITSM tools and processes (incident, change, problem management) - Experience with: - Infrastructure security best practices - Monitoring and alerting systems - Ability to manage changes with proper validation and rollback strategies - Willingness to participate in on-call rotations and off-hours maintenance windows - Exposure to cybersecurity frameworks and vulnerability management tools Nice to Have Skills - Experience with Python or API-based automation - Experience with infrastructure-as-code or configuration management tools - Experience working in large-scale, multi-site enterprise environments - Cloud cost optimization and governance experience Soft Skills - Strong problem-solving and analytical thinking - Excellent communication skills (technical and non-technical audiences) - Ability to work under pressure during major incidents - High level of ownership and accountability

About Air Apps At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management—and change lives along the way. The Role As a Systems Administrator at Air Apps, you will be responsible for managing and maintaining corporate IT infrastructure, user access, and SaaS tools to ensure a secure and efficient work environment. You will oversee device management, network security, access control, and IT support for employees across the organization. This role requires technical expertise in IT systems, cloud-based tools, and security best practices to optimize and scale internal operations. - This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. Responsibilities - Manage and maintain corporate IT infrastructure, including SaaS applications, cloud services, and internal systems. - Oversee user access, account provisioning, and identity management across platforms (Google Workspace, Okta, Azure AD, etc.). - Ensure network security, endpoint protection, and data encryption policies are in place. - Monitor and optimize hardware and software performance, troubleshooting issues as needed. - Implement and enforce IT security best practices, including multi-factor authentication (MFA) and role-based access control (RBAC). - Maintain and support company-wide SaaS tools (Slack, Zoom, Notion, Atlassian, etc.). - Assist in onboarding and offboarding employees by setting up and deactivating accounts. - Automate IT operations, workflows, and system monitoring to improve efficiency. - Maintain software licenses, compliance requirements, and IT documentation. - Provide technical support and training to employees, ensuring smooth system usage. Requirements - Around 3+ years of experience in IT administration, systems administration, or IT support. - Experience managing cloud-based corporate IT environments (Google Workspace, Microsoft 365, AWS, or Azure). - Proficiency in identity and access management (IAM) tools (Okta, Azure AD, JumpCloud). - Knowledge of endpoint management solutions (Jamf, Intune, Kandji, or similar MDM platforms). - Familiarity with network security, VPNs, firewalls, and zero-trust security models. - Experience with IT automation and scripting (Bash, PowerShell, Python) is a plus. - Ability to troubleshoot hardware, software, and connectivity issues efficiently. - Strong understanding of IT compliance, data privacy regulations (GDPR, SOC 2), and best practices. - Excellent problem-solving skills and ability to work in a fast-paced, remote-first environment. What benefits are we offering? - Apple hardware ecosystem for work. - Annual Bonus - Top-tier Health and Life Insurance for peace of mind. - Transportation Budget to support your commute needs. - Coverflex benefits package for meal allowances, well-being, and more. - Childcare support. - Air Conference - an opportunity to meet the team, collaborate, and grow together. - Pension Fund to support your long-term financial planning. - Urban Sports Club membership to keep you active. - Meals 100% free at the hub. Diversity & Inclusion At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. Application Disclaimer At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you. At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARY World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy. POSITION SUMMARY: The IT Systems Specialist designs and delivers impactful Power BI dashboards and data visualizations, while maintaining strong data models, DAX measures, and documentation. It also provides hands-on Dynamics 365 support to ensure effective system adoption across the network. ROLE & RESPONSIBILITIES: - Power BI Development, Data Visualization & Impact Storytelling - Design, develop, and maintain Power BI reports, dashboards, and datasets aligned to organizational goals. - Create clear, engaging Power BI visuals that tell the story of our mission, programs, and impact. - Develop executive- and stakeholder-facing dashboards that highlight progress, outcomes, and trends. - Apply data visualization and UX best practices to ensure reports are accessible, intuitive, and meaningful. - Collaborate with programs, operations, and leadership teams to translate questions into actionable insights. - Maintain data models, DAX measures, and calculated fields to support reusable reporting. · - Create the necessary documentation on both the user help center and the team development guide. - Dynamics 365 Support - Provide support for Dynamics issues reported by home office and field office staff. - Maintain the Dynamics Help Center, which includes creating demonstration videos, updating the online user guide, and creating release notes. - Participate in all tasks relating to enhancement testing, solution testing, and user acceptance testing of Dynamics 365. - Any other administration or system support tasks assigned by supervisor. JOB REQUIREMENTS: - Mature and personal Christian faith - Committed to the mission, vision, and values of World Relief - Desire to serve and empower the Church to impact vulnerable communities - Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document - Minimum 2-year professional development experience in Power BI. - Strong experience creating Power BI visuals that communicate insights and tell a compelling story. - Understanding of impact measurement, KPIs, or outcomes-based reporting. - Knowledge of Dynamics 365, Relational Databases, SharePoint, Office365, Teams, and Outlook required. - Bachelor’s degree in technology related field or equivalent work experience. - Proficiency in English – speaking and writing PREFERRED QUALIFICATIONS: - Must possess technical knowledge of Power BI report development including data structuring, Power Query, basic M language, basic DAX, and using the data to tell stories with compelling visuals. - Ability to act independently, manage potentially diverse stakeholder needs and priorities, and follow-through with results. - Strong technology proficiency, and repository management skills. - Must have an interest in continuous learning and improvement. - Excellent written communication skills. - Excellent document editing, formatting, and publication skills. - Demonstrate the ability to communicate and work effectively with remote, cross-cultural teams. - Ability to communicate data insights clearly to both technical and non-technical audiences. - Demonstrates analytical and organizational skills with attention to detail. - Demonstrates success with significant multi-tasking, including successful task management, managing the needs of multiple individuals, and meeting deadlines. - High level of initiative and motivation are required as well as the ability to work with other staff and bring about consensus. - Creative and dynamic, contributing ideas and suggestions to the team. - Understanding the non-profit industry, including faith-based organizations; actual experience in an NGO is preferable. $72,000 - $75,000 a year World Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees. World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. *** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.