Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department OverviewCCSW is a group that delivers software solutions to the public safety sector. Our group is committed to providing the technology, knowledge, and tools that will allow our customers to focus on their mission critical goals and responsibilities. We provide support for ground breaking products and solutions that enable public safety entities to respond more quickly and safely to emergent situations. PSA deploys and supports products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings. SPSS is a fast-paced environment that seeks motivated and professional individuals willing to work towards our goals as an organization. Job DescriptionThis is an onsite position working at the Loudoun County Public Safety Facility in Leesburg,VA. The selected candidate must live within commuting distance of Leesburg, VA. Responsibilities: - Provides tailored technical customer operations support - Develops strategies for implementing operational efficiencies by reviewing work flows, procedures, and performance - Executes customer operations policies and procedures - Builds and maintains positive, effective, and mutually beneficial-working alliances with customers - Initiates problem solving action and follows through to resolution - Performs root-case analysis of problems to formulate and recommend improved alternative operations - Leads process improvement initiatives Preferred Qualifications: - Minimum of a High School diploma or equivalent required, Bachelor's degree preferred. - 3+ years of IT or Public Safety experience - 3+ years Computer Science, Networking, Engineering, System Maintenance experience (public safety system experience preferred) - 3+ years of Public Safety Applications experience involving CAD/RMS/Mobile, and other emergency 911 center equipment greatly preferred - Proven track record working with or deploying enterprise hardware and software solutions; HP preferred - Experience creating positive working relationships with customers and application end users. - Able to function effectively in a fast-paced, demanding environment that regularly requires the ability to multitask. - Excellent verbal and written communication skills. - Comfortable working both alone and in a team environment. - Experience with Microsoft Windows Server and Desktop Operating Systems (MCSA/MCSE skills) - Experience with Microsoft SQL Server, ODBC and Ops Manager (SCOM) - Experience with Public Safety Applications including CAD, Mobile and RMS - Ability to troubleshoot application system issues including hardware, network and third-party components This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Target Base Salary Range: $90,000-$105,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic RequirementsRequired Skills: - High School diploma, Associates, or Bachelor's degree, Or 3+ years of Public Safety Applications experience involving Records Management Systems, or 3+ years of IT experience required. - ​Must be able to obtain a background clearance as required by our government customers. LI-JM3 LI-ONSITE Travel RequirementsUnder 10% Relocation ProvidedNone Position TypeExperienced Referral Payment PlanYesOur U.S. Benefits include: - Incentive Bonus Plans - Medical, Dental, Vision benefits - 401K with Company Match - 10 Paid Holidays - Generous Paid Time Off Packages - Employee Stock Purchase Plan - Paid Parental & Family Leave - and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

• Provide telephonic case management between providers, patients and caregivers to help ensure cost-effective, high-quality healthcare for health insurance plan participants. • Contact patient and complete a thorough assessment, including physical, psychosocial, emotional, spiritual, environmental, and financial needs. • Use claims processing tools to review and research paid claim data to develop a clinical picture of a member’s health and identify for participation in appropriate programs. • Develop treatment plan for standard and catastrophic cases in collaboration with the patient, caregivers or family, community resources and multi-disciplinary healthcare providers that include obtainable short- and long-term goals. • Monitor interventions and evaluate the effectiveness of the treatment plan in a timely manner; report measurable outcomes that record effectiveness of interventions. • Initiate and maintain contact with the patient/family, provider, employer, and multidisciplinary team as needed throughout the continuum of care. • Advocate for the patient by facilitating the delivery of quality patient care, and by assisting in reducing overall costs; provide patient/family with emotional support and guidance. • Be able to meet productivity, quality and turnaround time requirements on a daily, weekly and monthly basis. • Negotiate and implement cost management strategies to affect quality outcomes and reflect this data in monthly case management reviews and cost avoidance reports. • Establish and maintain working relationships with healthcare providers, client/group, and patients to provide emotional support, guidance and information. • Evaluate and make referrals for wellness programs. • Maintain complete and detailed documentation of case managed patients in Eldorado and UM Web; maintain site specific files ensuring confidentiality; prepare reports and updates at 30-day intervals for high-risk cases and 90 days interval for low-risk cases ensuring confidentiality according to Company policy and HIPAA. • Perform Utilization Review for assigned members. • Serve as mentors to LVNs and provide guidance on complicated cases as it relates to clinical issues.

Position Summary Amerit Fleet Solutions is a leading provider of fleet maintenance and repair services across the United States. Backed by New Mountain Capital, Amerit is rapidly expanding through both acquisitions and organic growth. We deliver industry-leading service, scale, and innovation to keep America’s fleets moving. The Sr. Manager, Vendor Manager - Vended Services, is responsible for developing, managing, and growing the company’s vendor network to support Emergency Roadside Support (ERS), Scheduled Maintenance (PM), and Vended Repair services. This role ensures vendors deliver services according to SLAs, operational guidelines, and safety standards while optimizing coverage, cost efficiency, and customer experience. Reporting to the Director, Vended Services – Fleet Solutions, the Vendor Manager drives vendor strategy, performance measurement, and operational alignment with the Operations Support Center (OSC). Compensation: Competitive Salary Pay - Paid weekly, every Friday! Salary $140,000-$155,000 The benefits of belonging – what’s in it for you? - Full benefits within 30 days - Medical, dental, vision, prescription drug coverage, life insurance, disability insurance - 401(k) match program - Unlimited vacation, holidays, and sick time - Commitment to your safety through boot and prescription safety glasses reimbursement - Career and learning development with an extensive training program through our Amerit University - Employee referral program, up to $500 bonus - ASE certification program with fee reimbursement and bonus - Employee recognition platform that includes opportunities to redeem points for merchandise - Employee Assistance Program (EAP) - 24/7 nurse triage line - Employee discounts on cell phone service and entertainment tickets - Employee resource groups (ERGs) that foster inclusion Essential Duties & Responsibilities - Build, maintain, and grow a nationwide vendor network across all service lines - Define and enforce operational and safety guidelines, service standards, and SLAs for vendors - Track vendor performance through scorecards, KPIs, and regular reporting - Partner with procurement to negotiate contracts, rebates, and ensure vendor compliance - Support vendor qualification, onboarding, and supplementation for ERS, PM, and Vended Repair - Collaborate with OSC leadership to ensure vendors meet operational and customer expectations - Resolve vendor disputes, invoice discrepancies, and performance-related issues - Analyze vendor coverage to identify gaps in geography or service type and implement solutions - Ensure alignment between vendor management and OSC operations, including workflows, escalation processes, and reporting - Continuously evaluate vendor performance and recommend improvement strategies or termination if standards are not met - Partner with IT and operations to implement technology solutions for tracking vendor performance, SLA compliance, and workflow efficiency Key Competencies and Minimum Education Key Behaviors - Strategic thinker with strong operational focus - Data-driven and analytical in monitoring performance and identifying trends - Strong negotiator with the ability to build collaborative vendor relationships - Excellent communication skills for coordinating with internal teams and external partners - Problem-solver, proactive in addressing operational or vendor-related risks - Results-oriented with a focus on delivering high-quality service to internal teams and customers Logistics - Location: Remote - Reports to: Director, Vended Services – Fleet Solutions - Team: Vendor management and coordination teams - Scope: Vendor network strategy and operations across North America, supporting multiple OSC service lines Qualifications - 5+ years of vendor management, supplier relationship, or fleet services experience - Proven track record in building and scaling vendor networks - Experience managing SLAs, KPIs, and performance scorecards - Knowledge of fleet maintenance, ERS, PM, or Vended Repair services preferred - Excellent negotiation, communication, and interpersonal skills - Proficiency in data analysis, reporting tools, and vendor management software - Ability to work independently in a remote environment while maintaining operational oversight Working Conditions INDHB

Who We Are Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work. We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health. Job Summary The Care Manager – Nursing Field (RN CM) will ensure that all members receive timely care management (CM) across the continuum, including transitions of care, care coordination and navigation, complex case management, population health and wellness interventions, and disease/chronic condition management per department guidelines. The nurse care manager possesses strong clinical knowledge, critical thinking skills, and ability to facilitate a care plan which ensures quality medical care for the member. The RN CM works closely with the member, the caregiver/authorized representative, and providers to meet the targeted member-specific goals. Based on national standards for CM practice, the RN CM focuses on empowering the member to support optimal wellness and improved self-management. Job Description Key Responsibilities/Duties – what you will be doing - Perform telephonic member outreach and/or face-to-face encounter utilizing key motivational interviewing skills to facilitate program enrollment. Perform departmental assessments and evaluate member holistically to identify needs, health goals, and barriers to wellness. Through assessment and collaboration with member/caregiver and providers, develop a member-specific plan of care, implement member-specific care manager interventions, and revise plan of care as needed. Complete documentation in applicable platform according to departmental policy and regulatory standards. - Provide targeted health education, proactive strategies for condition management, and communication with key providers and vendors actively involved in the member’s care. - Collaborate with member/caregiver and the facility care team to coordinate a safe transition to the next level of care, which includes but is not limited to ensure understanding post-hospital discharge instructions, facilitate needed services and follow-up, and implement strategies to prevent re-admission. - Collaborates and liaises with the interdisciplinary care team, to improve member outcomes (i.e., Utilization Management, Medical Director, pharmacy, community health workers, dementia care specialists, wellness, and Behavioral Health CM). Attending and presenting (as appropriate) high risk members at interdisciplinary rounds forum. - Maintain professional growth and development through self-directed learning activities. Qualifications – what you need to perform the job Certification and Licensure - Registered Nurse with current unrestricted license in state of residence - May be required to obtain other state licensure in states where Point32Health operates - Understand and follow the provisions of state-specific Nurse Practice Act(s) where Point32Health operates - National certification in Case Management desirable Education - Required (minimum): Bachelor’s degree or relevant equivalent experience - Preferred: Bachelor’s degree in nursing Experience - Required (minimum): 5 years’ relevant clinical experience - Preferred: Experience in home care or case management. - Proficiency in a second language desirable. - Experience in specialty areas a plus. Skill Requirements - Skill and proficiency in Microsoft applications, technical concepts and principles; computer software applications - Work cooperatively as a team member across multiple levels within the organization - Skilled in assessment, planning, and managing member care - Advanced communication and interpersonal skills - Independent and autonomous with key job functions - Ability to address multiple complex issues - Flexibility and adaptability to changing healthcare environment - Ability to organize and prioritize work and member needs - Demonstration of strong clinical and critical thinking skills - Regard for confidential data and adherence to corporate compliance policy Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel): - Must be able to work under normal office conditions and work from remote office as required. - Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations. - Ability to make face to face visits (member home, provider practices, facilities) as needed to meet the member needs and produce positive outcomes - Valid Driver’s license and vehicle in good working condition as travel is required - May be required to work additional hours beyond standard work schedule. - Other duties as assigned and needed by the department COVID Policy Please note: We encourage all Point32Health colleagues to follow CDC guidance about COVID-19 vaccines, boosters, isolation, and masking. Point32Health reserves the right to adjust its requirements in response to COVID-19 trends in the communities we serve. Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time. Salary Range $87,061.04 -$130,591.56 Compensation & Total Rewards Overview The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization. The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law. Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes: - Medical, dental and vision coverage - Retirement plans - Paid time off - Employer-paid life and disability insurance with additional buy-up coverage options - Tuition program - Well-being benefits - Full suite of benefits to support career development, individual & family health, and financial health For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/ We welcome all All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact TA_operations@point32health.org